The real highlight here is the staff and their dedication to making you feel at home. When my wife and I arrived, we were offered a seat at one of their tables in the lobby and were treated to complimentary tea, fruits, and a delicious coconut bun. There was one young lady who was always at the front desk and who we mainly interacted with... She was really sweet and helpful, even if we struggled a bit to communicate with her in English at times. Madam An, the owner of the hotel, was also a very sweet lady who really seemed to value her guests, although we only ran into her a couple times.
We happened to stay at the hotel the week of Christmas... The hotel actually held a little party for all the guests on Christmas Eve which involved multi-course meal (I don't even remember how many courses, just that I was ridiculously full by the end) of traditional Vietnamese foods, some or all of which were local to Hoi An specifically. Plus they lavished us with drinks as well as our very own santas who brought little gifts. It was extremely generous, charming, and also allowed us to meet the other guests at the hotel which was a ton of fun. The whole thing was so thoughtful and memorable.
In spite of all this, I agree with a few of the other reviews when I say that it was a little weird seeing the hotel initially. The lobby was dimly lit and there were some guest rooms in not-so-ideal places such as right near the front desk or by the hotel restaurant area (both of which can get noisy). Perhaps these weren't a big deal, though.
Our room, however, was also a little strange at first. We asked for one large bed and what we got were two regular beds, along with their respective bed frames, merely pushed together and with a little cushioning laid in the gap between. I couldn't find the switch for the room fan and so I had to ask the staff to help me (it ended up being behind the bed head board). Lastly, there was a soft but noticeable mechanical noise we could hear coming from a corner of the room at night. It didn't bother us but it would've probably been annoying for somebody who has sleeping issues.
Still, after we understood the quirks, we enjoyed the room just fine. It had tons of natural light due to large windows, which was nice. It should be noted that Hoi An has more of that small and old town feel to it compared to Hanoi and HCMC, and so I think the type of lodging reflects that. Our room didn't have too many bells and whistles (although it did have modern bathroom fixtures) and there were some idiosyncrasies you wouldn't see in a modern western hotel, like having to switch on a water heater 30 min before a shower.
All in all, we really enjoyed our stay. The people were wonderful, and, especially for the cost ($20/night), we think we got a great value.
- Official Description (provided by the hotel):
- International airport 30 km Da Nang, Hoi An Hotel is located in the position extensively with many trees in the heart of the old town. This is the ideal place for visitors to Hoi An. You can easily visit many cultural heritages in the world, the Cham temples at My Son and Hue trying to do in the surrounding area Hotel with 16 rooms meeting international standards, restaurant, bar, garden cafe, outdoor swimming pool, conference rooms, work, tennis court, badminton court, gym physical, Zen spa, rooms beauty salon... ... more less
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