I left the hotel feeling quite upset for the first time in my 4 months travelling!
I checked out at around 4pm, there are no signs anywhere or any indication of a specific check out time however I understand this is later than the norm so expected some sort of charge. When I spoke to reception to check out & pay they were really rude about the time, insisted I'd told them I wanted to stay longer threatening to get out CCTV of me booking!! I hate confrontation & was really polite & apologetic, eventually they agreed to only charge a half day extra rather than a full day & again I was really polite & grateful, they continued to look really angry as though I'd just committed the worst crime!
Then later that evening I had a minibus to the train station, I was told to wait at my hotel from 7.45 but that the bus left at 8pm. I tried to have a quick dinner with friends before catching my bus so arrived about 7.50 & it was there already! Having travelled through Thailand, Laos & Cambodia with buses always arriving late I had not expected this! So I hurried to collect my backpack & as I was doing so the staff started to have a go at me for being late. I hadn't even booked the minibus through them it was just picking me up there, completely unnecessary comments & really not the way staff of a hotel should treat their guests.
The dorm room was fine but a bit cramped, would be better as a 4 bed dorm. Swimming pool is not that nice & breakfast ok.
- Also Known As:
- Hoa Binh Hoi An