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“Lovely staff made our stay”
5 of 5 bubbles Review of Nhi Trung Hotel

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Nhi Trung Hotel
Ranked #53 of 247 Hoi An B&B and Inns
Certificate of Excellence
Hoi An, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely staff made our stay”
5 of 5 bubbles Reviewed 5 April 2011

We stayed in the Nhi Trung hotel in Hoi An on our travels. The room was clean and comfortable and the veranda was lovely.
Most importantly the staff were great. In particular we appreciated how nice they were when we a) broke the door off in the lock and b) locked the only spare in our room the next morning (we're not usually so klutzy!) - they sorted it out with no fuss and were very nice about it.
Would stay here again.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruthnicknz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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297 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Monza, Italy
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 18 February 2011

Pros:
Good location.
Superior Family room was spacious.
Personnel were friendly and helpful and not pushy.
Pick-up from Danang airport arranged by the hotel worked smoothly.
Complimentary use of computers in the lobby and WiFi in the room (discontinuous).

Cons:
Bathroom was basic and not the cleanest.
Lack of water on our last morning.
Average breakfast.
Noise and shouting in the hall woke me up in the middle of the night (fortunately it happened only once).
Expected something better for the price.

There are better options for the same price.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ghighipatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 January 2011

Top floor room with balcony out front was great, but a bit pricier at $25/night. Bottom floor rooms had no window other than into the hall and were very musty with a bit of mold on the ceiling. Go with the balcony rooms. Other than that, very clean, good location and exceptional staff. Both Hang and Than spent hours helping us make travel plans during Tet.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BenCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noosa, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 January 2011

The Nhi Trung hotel is real value for money. We spent three nights at the Nhi Trung while staying in Hoi An. For $20 per night including breakfast (yes, $10 each!!) this hotel is exceptional value. The rooms are very basic, but clean and airy. We had a room at the front first, and then moved to a room at the back, which had a balcony. The staff are very, very friendly and helpful. The manager even had a flower arrangement delivered to our room as it was my husband's birthday!! We really enjoyed staying here, and would recommend it to anyone looking for a good value, budget hotel.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chellis2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
6 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 1 January 2011

We enjoyed staying in this hotel for 2 nights over the New Year. We booked ahead and we were lucky enough to have one of the rooms with a sweet little colonial style balcony which is lovely to sit and enjoy a cup of tea on, they even supply a flask of hot water and tea pot in each room. We had read reviews that said that the staff were pushy, but I apart from the a firm recommendation for a tailor, what we experienced was really no more selling than you will find at any reception at any hotel in Vietnam. It certainly wasn't pushy. The location is great for wandering into town, the room was large and clean, beds comfortable and breakfast cooked to order. The only downside is that rooms on the 3rd floor don't benefit from wi-fi and the computers in reception have seen better days, but hey, they work so no real complaints. I would recommend to others. The only reason I have put sleep quality value below the rest is because there was a loud party in the hotel next to us but what else would you expect on New Years Eve?

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moz09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 December 2010

We were happy here. Good location, with. Short walk to the old town and 20 min cycle to the beach.

The staff were pretty good ( the young lady working there was sweet and helpful, the gentleman was helpful an friendly, but a little pushy in regards to the hotel's tailor). The breakfast was good, but not great.

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TOS123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 12 September 2010

Our room was fine, though there was a large hole in the bathroom ceiling! It was cleaned every day andb there was a fridge and small TV. We were told breakfast wasn't included as I guess we were on a promotional rate but there are a few nice places across the street to get a cheap breakfast.

The manager/main receptionist guy is quite pushy as soon as you arrive with regards tours etc. Beware he overcharges. He quoted us a price for tour and when we asked at some other places realised he was charging more. He noticed us checking other places and immediately lowered his price as a 'special discount'! He also over quoted for train tickets and transfers so we ended up booking them at a really friendly travel agent across the road whose price were the fairest we found in town.

However there is also a lovely girl who works reception and she is very sweet and helpful. They also offer a book exchange which was welcome. Internet worked well and the location is about a 10 min walk to the old town.

Nothing special, nothing to complain about.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ezziebahnezzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nhi Trung Hotel

Property: Nhi Trung Hotel
Address: 700 Hai Ba Trung St, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #53 of 247 B&Bs / Inns in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:2 star — Nhi Trung Hotel 2*
Number of rooms: 24
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