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“Private paradise”
Review of Villa Hoa Su

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Villa Hoa Su
Ranked #140 of 224 Speciality Lodging in Hoi An
Reviewed 14 July 2011

Beautiful gardens surround this villa. Frangipani trees, lotus ponds, tons of goldfish. Only 5 rooms keep this a clean and quiet retreat. This resort was originally built for the owner of one of the larger hotel chains for his family to stay in. Rooms are well kept. We loved the option to shower/bathe outside in the private outdoor bath and giant shower area surrounded by tropical plants. The owners of this villa also own a tailor's in Hoi An, and will discount any clothes you want made. Good quality for most items, expect a few fittings to get it right. Breakfast is provided. You get to choose between Vietnamese (pho or local specialty cao lau) or Western style (eggs, bacon, baguettes, OJ). You can also choose to eat dinner there, where the villa's chef will make a range of VN dishes served with rice. We found his cooking to be very tasty, but a bit oily. Internet is available on one computer, but it is a bit slow. Overall, a very pleasant stay, nice friendly, helpful staff.

  • Stayed: July 2011, travelled as a couple
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4  Thank Soo94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 66 reviews

Reviewed 10 June 2011

Villa Hao Su is tucked away from the town of Hoi An towards Cu Dai beach. What makes this place special is the setting and landscaping of the gardens aand pool. The service from Bon (like James Bond) was great.

There are small details that they need to work on, but they are small and did not detract from our stay there.

It cost us on avg between d35,000 (US$1.50)- d55,000 (US$2.50) to catch a taxi into town.

We had one meal at the villa, $10 pp, 4 or 5 dishes. Breakfast is ok, tea/coffee, juice, eggs & bacon plus fruit.

I would happily stay there again.

  • Stayed: June 2011
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1  Thank smulholland24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2011

This is well worth a look - the rooms are spacious and clean, the outdoor shower is lovely in the warm weather (we didn't try the bath, but it looked great) and the pool is a welcome retreat after a hot day out. The breakfast is simple - ask and if they have it you can too. The gardens and surrounds are fabulous, well maintained and give an air of calm. Its around a $2 taxi into town, slightly more to the beach, or there are bikes.

We had a great three nights and would recommend this to all those who want a relaxing calm environment after a hard days sightseeing/shopping.

  • Stayed: May 2011, travelled as a couple
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1  Thank big_red001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2011

It was one of the nicest hotels I have stayed in, and wasn't happy to leave... Only a few rooms spread around a beautiful tropical garden with pond and a swimming pool, away from the town so it is very quiet, but renting a motorbike is probably the best thing to do then. The rooms were modern and comfy, apart from the air conditionning that was really too strong and directly directed to the bed... but the outside bathroom was a dream! Took a shower in the sun, and a bath by the moonlight... paradise! Breakfast was great and plentiful, staff friendly and helpful.

  • Stayed: December 2010, travelled as a couple
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1  Thank nuage123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2011

The location is fine, the setting very peaceful and beautifully landscaped...and yet... At the time of our stay it was being managed by the owner's brother and that's probably the problem - quite frankly I think he's cruise-mode most of the time. Rooms not quite clean enough (not dirty, but not the usual high standard of similar-priced accom in Vietnam), breakfast is freshly cooked but very basic (if there is a menu, we didn't see it and the very nice but limited-English lass serving it couldn't tell us much more than eggs, bacon, baguette, tea, coffee, juice), the hot water was limited, the air-con hard to get right, bathroom lacking in toiletries, no compendium. Just not good enough for the price. We also had some clothes made at the owner's tailor shop and found it similarly lacking in sufficiently high quality. We recommend you look elsewhere for accom and clothes.

  • Stayed: January 2011, travelled as a couple
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1  Thank Mick99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2011

Ok, so we like everyone on here read all the reviews before choosing this hotel with mixed ideas of what to expect. After spending 5 delicious days with this hotel I think I can finally explain what a guest can expect from staying here and how to navigate hurdles some other guests came up against.
1. This hotel would be more accurately described as a bed and breakfast (or guest house in other countries), that just happens to be magnificent in its beauty and architecture. So AS a bed and breakfast you can expect bed and breakfast service. Its family run and where there might be some occasional English difficulties with staff other than the manager Mr Bond, it makes up for with a warm and friendly relationship. Unlike other hotels or resorts in Vietnam Mr Bond and staff are happy to recommend places to eat, how to travel around and any requests you might have for the best deal (be that cheap or convenient, always hard to get BOTH those things in a developing country, lets be realistic) for you, NOT for them. They are not out to SELL SELL SELL to you like so many of the other places you will find in Vietnam, but instead offer you something that is very difficult to find if you don’t speak the language... getting to know a local family and its town intimately.
We did Vietnam travelling at the $30 hotel rates from Saigon to Hanoi and this was our “respite” stop in between. But I didn’t want to stay at a resort where you still don’t get to know the country or can’t ask the hotel staff where to eat without them saying “HERE...at the hotel”. I didn’t want a “western” experience, with people wearing white gloves serving my spoilt developed world needs, while travelling this unique and historical and quite literally developing country.... but I did know that by the time we got to Hoi An I would be craving a few luxuries... THIS hotel was the perfect combination for me. It has the luxury of design and accommodation but with still “local” feel and experienced. A more laid back experience while enjoying the luxury of a good bed, fresh(er) air, a big room, a great breakfast (and believe me, for Vietnam standards these guys did one of the better western breakfasts we had. Which is a decent egg dish as you like, bacon, bread with jam and butter, coffee, juice, and fruits) and many things more.
So if you are seeking this kind of experience, THIS is the place for you. If you are seeking 5 star white glove resort western living type of hotel, there are plenty of other hotels that can accommodate you on this. I felt for the price and experience you get staying here, its a really fair price.

2. Yes, the hotel has some hot water issues however you will find after travelling the length of Vietnam as we did, that this is not an isolated experience... this is ALL of Vietnam, and its just about what you can expect when you choose to holiday in a developing country. It will just be something you appreciate all the more upon returning to your own blessed country. The hot water issues can be navigated by showering at the less common times of day, or alternating your showers, and also make sure that you check with Mr Bond or Lee if the water is ON if you have major problems getting it to work and they are often able to sort this issue out. Its a rule of thumb at Villa Sou... when in doubt... ASK. This is one of the MAIN things I would recommend people take heed of about this place. If you want something... ASK. Your room is made up every day and you will get clean towels, if you don’t.. ASK. They have hair dryers they just don’t keep them in the rooms (no idea why but you will find this throughout Vietnam actually), so just ask for one. They provide you with shampoo and soap that is of the refillable kind. I personally don’t mind this, particularly as the quality is good and better for the environment then wanting all your little “take home goodies”. I have stayed at 5 star resorts that have done the “refill” thing and I really think in the big scheme of things it’s a non event.
3. Complaints about noise in this area are just laughable... after travelling from south to north of Vietnam... trust me you will NEVER escape the sound of construction, music or something, but perhaps if this is your first stop you may not yet be used to it. This place by comparison is really one of the most peaceful places you can find! If you stay closer to town expect your sleep to be disturbed by the never ending BEEP BEEP of traffic and all other sounds that just make up Vietnam, this is just the country you are choosing to travel in and you just have to go with what it gives you.
4. Laundry is actually cheaper or the same than prices you will get in most 3 star hotels in Vietnam, (Ask for a price list as they charge differently for different items) but yes... more expensive then if you got someone in town to do it. You will find as you travel the country that you make decisions about the “cost” of things based on what you can be bothered to do. If you can be bothered taking clothes into someone else to get washed and worry about them getting done in time or being returned and having to pick them up etc for a cheaper cost, then by all means go ahead, I understand the needs of the budgeting traveller, indeed we were on a budget to. But if you cant really be bothered and would rather have your clothes done there for you and folded and returned often the same day... then pay the money. But I can assure you, they are not charging ANY MORE than any of the other hotels that we stayed at that were of a much lower standard of accommodation.
5. There is no cheating on transfers etc, there are more mistakes than anything as the owner of the hotel is the one you will sometimes be communicating with via email before you arrive but she is not on the premises and doesn’t always pass on all of the details etc that she may have worked out with clients to Mr Bond. They have a promotion of a free airport/train pick up when you say 3 nights or more BOOKED through their website and a return if 5 nights. There is some confusion with it if is booked through another website. I suspect that this may have been what happened with the other guest. And there are just occasional mistakes. Believe me when you are being “cheated” in Vietnam you will know about it. I could honestly say after all our experiences with other hotels/tours etc I would give this hotel and the people the benefit of the doubt before jumping to conclusions with them.
6. Look.... the bathtub is lovely...but yes, not particularly useable with hot water it’s true... we did have a nice foot soak in it however. Hehehe. It might be nice to use cold during the hotter time of year I don’t know. If it was my hotel I would get rid of the bath and just out a private table and chairs in the court yard so that you have better full use of your private courtyard, but the bath I suspect is a left over design aspect of the hotel from when it housed international investors and managers of the resorts being built in Hoi An and Da Nang that is the history of Villa Su.
However the outdoor shower is really to die for. It really was a lovely touch to the end of a day. The indoor shower is lovely and roomy and the toilets are the BEST in Vietnam (which believe me becomes something you really come to rate while in Vietnam... toilets!) complete with an slow release toilet seat- like and automatic door- no more slamming lids!
7. While it is a short bike ride (15min) from town or to the beach (a very easy bike ride might I add if you like to ride and it’s not too hot to do so, otherwise a $2-3 AU taxi – metered- and easy to find or call from the hotel) was really nothing to ride or spend for the luxury of getting out of the hustle and bustle to retreat to your own private oasis every day! Its simply a choice you have to make as to the type of visit you want to have in Hoi An. If you are not looking to have the choice between eating out or staying in, then you might want to stay in town. But otherwise we found this place to be the perfect compromise in experiencing Vietnam.
8. The dinner that they organise and cook in house if you decide you want to eat in one night is actually amazing. SOOO much food and the quality was just fantastic. Certainly as good and better to some of the great restaurants in town and ends up costing you about the same amount you would have paid if you ate in an average restaurant in town.
9. All in all if you heed what I have said here then you will know what you are expecting and you will really enjoy your stay at this wonderful bed and breakfast. Please see videos we have uploaded onto you tube of the hotel (Hoi Ann, Vietnam) and a “how to find Villa Hoa Su, Hoi Ann”. The “how to find guide sound is not that great but it should do the trick, feel free to contact if you want to understand the map they provide better also. We plan to upload some photos on to google maps/earth to help also:
http://www.youtube.com/watch?v=iW-7N6RRcT8

  • Stayed: January 2011, travelled as a couple
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5  Thank phemalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2011

I have very mixed feeling about our stay at Villa Hoa Su. The villa itself and the rooms are a piece of beauty - the garden with it's ponds is a piece of Eden, rooms are smartly designed, marble bathtub in the private backyard is very cool and sexy. With only 5 rooms it feels very private and exclusive as well. I would have given the hotel itself and the rooms a 5 out of 5 if not couple of things.
The location is both a blessing and a curse at the same time. The hotel is very conveniently located right in the middle between the main Hoi An attractions of the Beach and the Ancient town and, supposedly, protects you from the noise of the both. Both the beach and the town are within 10-15 minutes bike ride, and the hotel provides free bicycles (which is nice indeed). However, the property is located in a booming housing neighborhood and it's quiet only until a neighbor (who seems to run a furniture production facility in his backyard) starts his woodsaw running at 7 am. God save you from a local wedding party with it's karaoke across the river.
Second problem is service. This is a family-run business, which, in local terms, means that when you need some hot water to make some tea at 10 pm, you have to make a drawing of a boiling cattle to the only family member present, whose knowledge of English is negative. The language skills of the rest of the family is slightly above that. Rooms lack basic things you find in an average 2-star-hotel in Vietnam - hair-drier, shower-goodies, clean towels. Laundry is a disaster (and they charge 10000 dongs for a pair of socks). Hot water tank is too small to provide enough water for shower for two people (no idea how the bathtub is supposed to work). And yes indeed they try to cheat you small on transfers, laundry, etc. (the mistake in our bill on check-out was 15USD - laughable but still). This sounds like little inconveniences but at a pricetag of 75USD per night, in Vietnam? Come on folks, you have opened 3 years ago, it is enough time to learn at least some English, and run your place efficiently.
I hope the owners will work these things out - it really takes very little effort, very little time and very little money to fix these small glitches that really spoil the stay at this, once again, great property.

  • Stayed: January 2011, travelled as a couple
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1  Thank Mfyodor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Hoa Su

Address: Ward No 5, Cam Thanh Village, Hoi An 84510, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Hotel Style:
Ranked #140 of 224 Speciality Lodging in Hoi An
Price Range: £50 - £52 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Official Description (provided by the hotel):
Situated on the outskirt of Hoi An, by the bank of the Co Co River and in the small & tranquil village of Cam Thanh, Villa Hoa Su is a perfect countryside retreat from the hustle & bustle of city life when you are in Hoi An. Villa Hoa Su features 5 elegant rooms, all offering spectacular views of the countryside and Frangipani garden. ... more   less 
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