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Long Life Riverside Hotel
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Reviews (957)
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All reviewsspa baththe riverold townfamily roommain bridgecity viewfree bikesshower and toiletsitting areajapanese bridgehuge roomhotel is in a great locationsmall poolnight marketvietnamriversidelaundry
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623 - 628 of 957 reviews
Reviewed 19 March 2011

This is one of the best hotels we have ever stayed in. Location is perfect for exploring the old town.
We booked a Riverview Family room which was large and tastefully furnished with comfortable beds and huge bathroom with large spa bath. Did not swim in the pool as the weather in Hoi An turned cool and rainy but it looked beautiful with the bridge joing front rooms and back running over it.
Breakfast was superb with wide choice and all fruit and hot dishes were high quality.
Best of all were the staff- very warm and friendly and they made a huge fuss over my daughter.
Thank you Nguyet, Ha, Heap, My and Tim for making this wonderful hotel so special.
In my opinion, it should be in TA' Asias top 10 for value.

  • Stayed: March 2011, travelled with family
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Thank heat57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2011

Excellent value. Staff very plesant and could not do enough for you. Room of a high standard. Breakfast good.
Definitely recommend for your stay in Hoi An.

  • Stayed: February 2011, travelled with friends
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Thank morten25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2011

We were looking forward to our stay at the Long Life Riverside with much anticipation. It was by far the cheapest accommodation we had booked out of all our hotels and we were intrigued to see whether the lower price would reflect in the overall experience. The Long Life didn't let us down on any level. We received a prompt and friendly check in. Our family room on the third level was spacious and tastefully appointed. On one side we had a balcony overlooking the pool and on the other side a window overlooking the river. The bathroom had a spa bath with separate shower and toilet. As mentioned before, the shower does drain down to an outlet near the toilet which appears strange, but I think when it was built they put the toilet on the wrong side. It's the only explanation I can find. It really wasn't a huge bother for us as the positives really outweighed anything minor like this. We enjoyed a small selection each morning for breakfast in a lovely room with big windows overlooking the river. The location is perfect, directly opposite the Japanese Bridge (on the other side of the river) and just 5 minutes walk to the old city. I really can't find any fault with this hotel and when we return we will stay here again.

  • Stayed: February 2011, travelled with family
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1  Thank sunnygirltravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2011

Just got back from a week staying at this hotel. We didnt have the problems others are mentioning with transfers - our car was there for both pick up and departure but after some reviews we did email constantly to ensure no problems.
It was a scary start when we got to the hotel with another customer complaining fiercly about having the wrong room. We too were then shown too the wrong style of room and for 2 days were met with requests to pay more as they had made a mistake on their email quote - but we showed we had a reservation ticket and had confirmed everything three times prior to arrival and they seemed to accept it and we had no further problems (they also had a gift for us as we were celebrating a special occassion which was very nice).
The hotel is in a great location just opposite the old town across the river and a short walk to the major sites and restaurants. The hotel also provide free bicycles which we used everyday to go to the beach and explore the local area.
Breakfast was just ok - good pancakes and selection of fruit but otherwise a bit average but for this price cant complain.
Room - was large with separate sitting area and computer. Also had cable television. Large bathroom but strange design with toilet and shower combined and lack of privacy from main room.
Service - mixed - the lady usually on reception was lovely and helpful but some of the other guys esp at night could be a little cold. The breakfast staff also seemed very disillusioned.
Value - very good considering size of room, location, cleanliness, pool, internet, cable and brekkie - very good.
Would definately recommend as solid place to stay - just the inconsistent service and early problems on room putting small black mark on overall experience.

  • Stayed: March 2011, travelled as a couple
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Thank teamflames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2011

Although not technically in the Old Town, the hotel is still conveniently located with less than a 5 minute walk to the Japanese Covered Bridge.

Rooms were very spacious and included a sitting area, bar fridge and a desk with a computer and free internet. The bedroom was a good size and had a working TV. The washroom was quite large with a jacuzzi tub and ceiling shower.

The breakfast buffet was nothing to rave about. Sure, there's a guy who will make omelettes for you, but the rest of the hot food is pretty mediocre (who really wants to eat fried rice for breakfast?) The juices and water were also warm (with no ice available).

The service here was definitely below average. Our main issues had to do with transportation services booked through the hotel. We had requested a pick-up from the bus station and was asked by the hotel to confirm our arrival time 48hours in advance by e-mail. We did this, and noone was present to pick us up when we arrived. We waited half an hour before finally phoning the hotel, which then sent a staff member to meet us. Did the staff member have a car with him? No. He came to greet us and we had to wait some more while he called a taxi to take us to our hotel. We also booked a private car to take us to the airport. We booked for a specific departure time, as we wanted to give ourselves extra time to catch our flight, and again our ride was 20 minutes late. We watched other guests being picked-up while the front desk kept assuring us that our ride would arrive soon. When our ride did show up, we realized that it was the same car that had picked-up other guests while we had been waiting! Perhaps they should hire more drivers! Fortunately, none of these delays significantly impacted our trip plans, but the hotel should not offer services that they cannot deliver!

Although we did not encounter any specific problems with the hotel staff, we felt that they were not particularly friendly nor did they make any extra efforts to make us feel welcome, which is a contrast to all of the other hospitality staff we encountered in Vietnam.

Overall, this place gives you great value in terms of location and room quaility. However, if you're looking for friendly staff or reliable service, think twice before staying here.

  • Stayed: June 2010, travelled as a couple
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Thank travelmomTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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