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“Wonderful Hotel - great location and excellent value”

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Long Life Riverside Hotel & Spa
Ranked #142 of 159 Hotels in Hoi An
Reviewed 24 March 2011

We were upgraded on arrival to a deluxe family room, which was enormous! The bed was comfortable, and the bathroom was large with a spa bath. It is located in an excellent part of town - on the river and only about 2min walk to the old town. The staff were lovely and couldn't do enough to help us out. Highly recommended for anyone travelling to Hoi An. Just a couple of quirks - their website pix don't really do it justice, and the safety box in the room was just sitting on the floor, not bolted down to anything...fail!!

  • Stayed: March 2011, travelled as a couple
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Thank Veruca1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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603 - 609 of 924 reviews

Reviewed 22 March 2011

Hoi An is a lovely city & Long Life Riverside is a good hotel in a good location, situated in along the riverfront in the Old Town you cross the Japanese Bridge to get to the markets & the majority of restaurants, cafes & tailor shops. Please note that they have another hotel known as Long Life Hotel, both not to be confused with other hotels of a similar name. They can be recognised as Thanh Xuan Hotels. They also run a tailor shop called Long Life Silk just up the road from Riverside Hotel. The price is good value it includes breakfast and the three rooms I booked, 2 doubles & 1 twin were all very well decorated, large, fridge, tv, computer & internet, lounge area and a large elegant bathroom. My parent’s room had a toilet at one end of the shower which they found amusing especially when they forgot to remove the toilet paper before taking a shower. My bathroom layout was slightly different the shower head hung above a bath & I would strongly NOT recommend these rooms for people that may have difficulty stepping in and out of high baths because although the base was stable the bath insert kept moving and you had to be extremely careful not to lose balance whilst avoiding the puddles of water because there are no screens. A note to the hotel management maybe check these are all sealed now? But all in all it was a nice hotel the staff were very kind (you can arrange airport transfers with them as well) plus the people watching from the upstairs breakfast room window always marked a good start to the day. P.S I love the towel animals and petals they place in the rooms.

http://www.longlifehotels.com/riverside/?page.view.1

  • Stayed: December 2010, travelled with family
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Thank travelbuginperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2011

We stayed at the Long Life Riverside for five nights and enjoyed it overall. We stayed in a back room on third floor and plenty of steps to improve our fitness. Generally it was quite (for Vietnam) apart from school days with a wake up call from the local school assembly about 7am. I am an early riser and enjoyed the experience anyway. Nice comfortable large bed and good bath. Strange design with the shower and toiiet in one small area and shower water leaked into main bathroom which the poor staff cleaned up every day. A bonus was having your own internet computer in the room. Room was well cleaned daily , plenty of bottled water and fruit supplied daily, Breakfast was fine with reasonable selection and good chef on the eggs. Receptionists were charming and always smiling - a real asset. Small pool which was nice and clean. Easy walk to the main tourist areas,good restaurants, markets and centre of town. We enjoyed our stay, and given the location thought it was very good value. Would stay there again.

  • Stayed: March 2011, travelled as a couple
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Thank globalneighbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2011

This is one of the best hotels we have ever stayed in. Location is perfect for exploring the old town.
We booked a Riverview Family room which was large and tastefully furnished with comfortable beds and huge bathroom with large spa bath. Did not swim in the pool as the weather in Hoi An turned cool and rainy but it looked beautiful with the bridge joing front rooms and back running over it.
Breakfast was superb with wide choice and all fruit and hot dishes were high quality.
Best of all were the staff- very warm and friendly and they made a huge fuss over my daughter.
Thank you Nguyet, Ha, Heap, My and Tim for making this wonderful hotel so special.
In my opinion, it should be in TA' Asias top 10 for value.

  • Stayed: March 2011, travelled with family
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Thank heat57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2011

Excellent value. Staff very plesant and could not do enough for you. Room of a high standard. Breakfast good.
Definitely recommend for your stay in Hoi An.

  • Stayed: February 2011, travelled with friends
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Thank morten25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2011

We were looking forward to our stay at the Long Life Riverside with much anticipation. It was by far the cheapest accommodation we had booked out of all our hotels and we were intrigued to see whether the lower price would reflect in the overall experience. The Long Life didn't let us down on any level. We received a prompt and friendly check in. Our family room on the third level was spacious and tastefully appointed. On one side we had a balcony overlooking the pool and on the other side a window overlooking the river. The bathroom had a spa bath with separate shower and toilet. As mentioned before, the shower does drain down to an outlet near the toilet which appears strange, but I think when it was built they put the toilet on the wrong side. It's the only explanation I can find. It really wasn't a huge bother for us as the positives really outweighed anything minor like this. We enjoyed a small selection each morning for breakfast in a lovely room with big windows overlooking the river. The location is perfect, directly opposite the Japanese Bridge (on the other side of the river) and just 5 minutes walk to the old city. I really can't find any fault with this hotel and when we return we will stay here again.

  • Stayed: February 2011, travelled with family
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1  Thank sunnygirltravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2011

Just got back from a week staying at this hotel. We didnt have the problems others are mentioning with transfers - our car was there for both pick up and departure but after some reviews we did email constantly to ensure no problems.
It was a scary start when we got to the hotel with another customer complaining fiercly about having the wrong room. We too were then shown too the wrong style of room and for 2 days were met with requests to pay more as they had made a mistake on their email quote - but we showed we had a reservation ticket and had confirmed everything three times prior to arrival and they seemed to accept it and we had no further problems (they also had a gift for us as we were celebrating a special occassion which was very nice).
The hotel is in a great location just opposite the old town across the river and a short walk to the major sites and restaurants. The hotel also provide free bicycles which we used everyday to go to the beach and explore the local area.
Breakfast was just ok - good pancakes and selection of fruit but otherwise a bit average but for this price cant complain.
Room - was large with separate sitting area and computer. Also had cable television. Large bathroom but strange design with toilet and shower combined and lack of privacy from main room.
Service - mixed - the lady usually on reception was lovely and helpful but some of the other guys esp at night could be a little cold. The breakfast staff also seemed very disillusioned.
Value - very good considering size of room, location, cleanliness, pool, internet, cable and brekkie - very good.
Would definately recommend as solid place to stay - just the inconsistent service and early problems on room putting small black mark on overall experience.

  • Stayed: March 2011, travelled as a couple
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Thank teamflames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Long Life Riverside Hotel & Spa

Address: 61 Nguyen Phuc Chu Street, Hoi An, Vietnam
Phone Number:
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #142 of 159 Hotels in Hoi An
Price Range: £21 - £50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Long Life Riverside Hotel & Spa 3*
Number of rooms: 36
Official Description (provided by the hotel):
We are Long Life Riverside hotel ,all rates are quoted in US dollars and include complimentary breakfast served in the river view, use PC in the room . Our rooms are fully equipped with the latest in-room facilities and amenities including private bathroom with zacuzzi shower and lounge tub, Telephone, satellite TV, DVD player , mini-fridge , safety box , air conditioning , sleeping net , also daily two mineral waters , daily Fruit ,fresh flowers free wireless internet , bicycles and swimming pool in the garden ... more   less 
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