I agree with a lot of what the people here have said. Overall, the location is great, rooms are big and overall comfortable, I loved the pool and the free bike usage. Beds were great, as was the bathroom (though my friends in the other room said that their shower curtain had mold all over it, and found it difficult to ensure hot water for the shower).
That said, we had overall bad, indifferent service from the beginning at this hotel. The hotel arranged a car to pick us up at the Danang airport. In their e-mail to me, which I printed and brought along, they quoted a $12 rate for this service. Upon our arrival, they said it was $15 and would not budge, even when I showed them the rate quoted in the e-mail to me. They were rude about it. Even though it's not a huge difference, the way they approached it was not nice at all. Furthermore, they claimed we had to pay in cash because of "government regulations". No idea why, but they were aggressive about it and made us sign some paper quoting each price for all the service s(room, hotel transfer) and became aggressive when we wanted to check and verify that the prices they were showing us were what we had been quoted. It was very bizarre indeed, as other guests all seemed to be having a ball and really liked the staff - some other guests were getting their pictures taken with them!!
Overall, the place was good and I liked the location. maybe we just had some bad luck, but I'd be hesitant to recommend the place simply because of the service. I'd recommend it with the above-mentioned caveats.
- Official Description (provided by the hotel):
- We are Long Life Riverside hotel ,all rates are quoted in US dollars and include complimentary breakfast served in the river view, use PC in the room . Our rooms are fully equipped with the latest in-room facilities and amenities including private bathroom with zacuzzi shower and lounge tub, Telephone, satellite TV, DVD player , mini-fridge , safety box , air conditioning , sleeping net , also daily two mineral waters , daily Fruit ,fresh flowers free wireless internet , bicycles and swimming pool in the garden ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Long Life Riverside Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.