This was probably our poorest hotel experience in Vietnam. First of all, we booked through an agency, Agoda, which promised good value prices, and then overcharged us by insisting that only 1 person was allowed per double room, and you had to pay extra for a second person (so perhaps avoid booking with them, too!). When we tried to rectify this by asking the hotel management what prices they normally charge per room, the manager was strangely evasive and gave us no direct answer. He was not a particularly friendly type, which is always off-putting. The staff varied according to the individual - some were smiley and helpful, others rather sour.
The rooms were small, rather dark, and not very attractive. There were blankets rather than duvets and nothing looked particularly clean - the bath in particular had stains that looked to have been there for years. No soap or shampoo was provided. The air con and fans worked fine, thankfully. There were four PCs in the reception, of which two didn't really work, and the WiFi was unreliable.
There is a swimming pool, unheated, but that doesn't really matter in the hot climate. It's in the basement and is small, more just for a quick cool-off than a proper swim. It seemed clean and several guests were using it.
All in all, especially given the dodgy-seeming management style and far-out location (20 minutes walk to the centre), this hotel is not very impressive.
- Official Description (provided by the hotel):
- Locates In The Heart Of Hoi An City Center ... more less
- Reservation Options:
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