We too got off an overnight bus from nha trang. Woman showed us picture of nice hotel with pool, very cheap, and a free shuttle to the hotel. When we arrived I got straight on trip advisor to see horrible reviews. I asked to see a room before I paid which she wouldn't allow. I then showed her the reviews and her tone changed. She suddenly became very nasty and said that she can fill her hotel every night so she does not care what people have to say and told us she did not need us to stay. Complete absence of customer service and an extremely rude staff.
- Official Description (provided by the hotel):
- locates in the heart of hoi an city center ... more less
- Reservation Options:
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