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“Good experience - great for $10 a night” 4 of 5 bubbles
Review of Hoa My Hotel

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Hoa My Hotel
Ranked #133 of 244 Hoi An B&B and Inns
Coventry
Level Contributor
145 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Good experience - great for $10 a night”
4 of 5 bubbles Reviewed 10 May 2012

I don't understand why the other reviews are so bad ?!? This hotel is very good for the price ($10 per room per night). The rooms were clean, modern and comfortable with a nice big balcony. The hotel also has a nice little swimming pool and push bikes for rent which is very handy.The staff were also very friendly and greeted me and my friends every time we walked through the lobby. Yes they did ask a couple of times if we wanted to purchase our train ticket with them but every other hotel I have stayed at in Vietnam has done this so it is not unusuall. Maybe the staff have got their act together or maybe I just had a lucky experience. Nonetheless, from my experience here I would definately recommend it as a good budget hotel.

Room Tip: Room 205 is the best room in the hotel
See more room tips
  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dpw369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
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  • English first
  • French first
  • German first
  • Italian first
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English first
Milwaukee, Wisconsin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 March 2012

Suzanne and I had a wonderful stay at the Hoa My 2 hotel. Great room with balcony, and nice swimming pool to cool off in on the really hot days. The hotel staff, Vy and Le, were wonderful, helping us with anything and everything, including bicycle tours, restaurant and shpping recommendations, forward stays, etc. We planned on staying here and in Hoi An for only three days, and ended up staying here for 6 days. The best of our stays in Vietnam so far!

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshire
Level Contributor
227 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
1 of 5 bubbles Reviewed 20 March 2012

The tripadvisor says it all! This is the worst service i have had in 4 months in south east asia! They expect you to book every trip with them an if you dont the staff are sooo rude!! Any little thing you ask them to do is a HUGE problem, such as asking to borrow the phone and them replying very rudely you dont borrow you pay, any where else we have been has been more than happy to help!! They are not helpful at all and the only time she spoke in a decent manner to me and my girlfriend is when she tryed to get us to go to her sisters tailor shop, which is not on when yoi go to your hotel to get away from people selling you stuff!! Also DO NOT believe they have a swimming pool or breakfast which is says on the leaflet because the breakfast is not included, yoi have to pay extra and The swimming pool is not in the hotel it is a good ten minutes walk and then the pool is not worth going in!!!! DONT TAKE THE RISK STAYING HERE!! RUDE!!!!!!!!!!!!! This is a bad backpackers stop!!!

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank therams_1884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hoi An hotels

Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 12 March 2012

After riding around the city on our bike looking for hotels/guesthouses, we finally decided to settle on this one. The cheapest price we could find around the city was 250,000 vnd. Hoa My was offering rooms for this price, so I checked out the room and it looked nice, decently clean, and had all of the amenities we were looking for (a/c, hot water shower, wifi, t.v., fridge). We agreed to take the room for one night.

At first the receptionist was really nice, smiley, friendly, and very helpful. We were asking her about the prices of trains from Danang to Nha Trang. We've been riding our bike from Hanoi down and running short on time so we wanted to put our bike on the train to save some time. She called for prices of the train and said it was fully booked. We believed her (which we shouldn't have). She offered for us to put out bike on a bus instead, insisting that this bus company is reputable and reliable. She gave us the price... it was a little steep but we went against our intuition (of asking around for prices) and we booked with her. I specifically asked her if the gas that they take out of our motorbike will be carried on to Nha Trang with us... she said yes. They just suck the gas out of the tank and they will refill it into the tank once we get to Nha Trang. She said the big bus will pick us up in front of the hotel (I was doubtful of this, because the big buses never pick up door front... it's always a mini bus). I asked her on two seperate occasions if the big bus was coming to the hotel... she said yes. Comes around to pick up time... she says we need to ride out to the bus station, as the bus is NOT coming to pick us up. Surprise, surprise!

When we got out to the bus station, they siphon out all of our gas and pour it into their own motorbikes! I asked them what they are doing, and they said they can't take it on the bus so their only option is to take it and pour it into their own gas tanks. At this point, I am FUMING! I call the hotel and spoke with the receptionist that booked our bus ticket. She asked to speak to the bus operator (who is a whole other negative story - do not travel with 'Cuc Tung' bus company)... I gave him the phone. He talks to her, yelling, and throws my phone back at me. I understand Vietnamese, so I am not left in the loop as to what is going on. She tries to tell me that they can't take the gas on the bus because they are afraid it will blow up. Fair enough, but if you are wrong and give customers incorrect information, admit it and apologize. They literally stole over 100,000 vnd worth of gas from us. All she says is "well there is nothing you can do. Even if it is 200,000 vnd, you just have to accept it!". So rude! She and the bus company could have dealt with the situation in a much better fashion, but rather they were just AWFUL!

On their pamphlet, it says internet and breakfast are included in the price. I also saw on a paper behind the reception that breakfast time is 7:30-9:30am. I asked to double check so we could be up in time to have our free breakfast. She said there is no breakfast included. If you want you can order from the menu but you have to pay. I said on the brouchure it says that breakfast comes with it, she says "no, if you want food you have to pay". False advertisment.

The hotel it self is decent. If you do go against everyone else's warnings on here and decide to stay here, DO NOT book any tours, travel, etc. with them. You will be sorry.

Please do not support people like this. They make Vietnam and Vietnamese people look terrible. If this was my first experience in Vietnam I don't know if I would ever come back. They ruined my trip to Hoi An. What a shame.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank MissLieng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 February 2012

We stayed there just for one night and I do agreed with everyone on here said about the hotel and the boss daughter(receptionist.) They just want to rip off anyone traveling to Hoi An. I didn't feel comfortable stay at this hotel whatsoever. The only reason why I've stayed at this hotel is because of my traveling partner.

Yes, around 8 pm the receptionist did ring the bell at our room and asking if she can show the room while we are in there. Now that's a classic.

Yes, they are a pusher. Do you want to buy this tour? Do you want to buy this bus tour blah blah blah...Bus route from Hoi An to Danang is costing around 15,000d. They trying to book it for me for only 100,000d. (I do understand this is a business but ripping me off is not going to happen.) And, yes I was like NO, I can go to the bus station and just hop on the bus for 15,000d.

DO NOT stay here...go else where. I dislike Hoi An because of this. Beside the old town architect, Hoi An is just like any tourist destination in the world. A place for the local to ripping the tourist off.

I am truly dislike the whole experience in Hoi An. I am a Vietnamese/American backpacking through my own country. Yes i do speak Vietnamese and yes i did confront all of vendors trying to ripping my American travel partner.

If you know Vietnam, then you will understand this, how can thing in Hoi An cost more than thing in Saigon??? I will challenge anyone.

Tourist, I do understand Vietnam is cheap to you guys but do understand this, do not let the local in Hoi An ripping you off. But do not try to inflate the price because I am a tourist. Soon or later, most tourists are smart enough to figure this out. They will not return to the area.

Beside Hoi An, most tourist destinations in Vietnam are very decent. Hope this will help some people...

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank 123travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 4 January 2012

Staying here for one night with the hesitating feeling. The receptionist said I can stay in 4 bed room alone because there is no free room tonight then next day she will move me to another room upstairs (I'm staying on the first room on the first floor behind the reception desk.

Well, while the girl was writing my detail after I refused to hand her my passport I then saw a paper on the wall said there is a pool and breakfast. I asked her the room is included breakfast, she said no you have to pay. I said where is that place? She said second hotel which means her boss owns both 2 hotels.then she said it's more expensive in second hotel; 20 us dollars.

About 9 pm she knocked my door and said she can't give me the room because her boss messed up the booking by agreeing to give my room away but don't worry she will transfer me to the second hotel which is CHEAPER $12!!! What a liar! I said no I will move to another hotel nearby.

Besides, the same girl is very pushy, always wants to sell tours, bus tickets, cooking class and so on.
All tours she tried to sell to me are more expensive than others. Remember they just want money if they waste their time talking to you more than 5 minutes..so, try to avoid and don't give them business.

Another issue is it is very noisy and annoying. At 11.30pm staff still making noise; cleaning, banging, open and close the doors and doing something with plastic bags..omg I want to sleep. Next day about 6 am they started making noise, shouting when they talked which obviously they don't care who still in bed because they got your money already.

Stay elsewhere if you don't want them to ruin your stay.

Oh! I got to thanks her to cancel my room coz otherwise I perhaps had had to stay one more night and felt disgusted.

  • Stayed January 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Sandy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 21 October 2011

Oh dear where do I start...? They tried to charge us 15dollar for 1st night we then made friends with canadians-they were getting charged 10dollar,so we kicked up a fuss.they changed our price-grudged!! They charged us for aircon it did not work! They said breakfast was included (free) then they hit us with a bill at checkout for breakfast even though it states in there leaflet it's included!!! They tried to overcharge us for laundry!!! Reception was awful do not give them your passport!! They are robbing sods and nasty! I wish I'd read the reviews before.I blame myself as no one forced me there! I just took on what they said and believed everything!please make a point and unite with us all in the backpacker way and do not give them the business -there are many hotels near that deserve the business more!!! Please take not of this.we are young scots and tell the truth.also at checking they said the pool was in the hotel and it clearly wasn't,they also switCh the wifi off so you can't use it and when u question this they all of a sudden Dont speak english!!!!

  • Stayed October 2011
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ryand1875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hoa My Hotel

Property: Hoa My Hotel
Address: 201 Ly Thuong Kiet St | 44 Tran Cao Van, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #133 of 244 B&Bs / Inns in Hoi An
Price Range (Based on Average Rates): £
Number of rooms: 20
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