stayed here for $10 a night which seemed too good to be true, and we were right. They recommended a tailors, kimmys which they say is the "best & cheapest in hoi an" but turns out they are the most expensive & the worst (they pressurise you to settle for one of their already created designs instead of help you find what they want, and even re-creating one of their own designs is hard for them, I wouldn't even call them a tailors,the sales people clearly didn't know what they were doing, so don't go to Kimmys "tailors" either!!). They wouldn't help us confirm our bus because we already have the open ticket, and she then sent us to the wrong place when we asked where we needed to go to confirm it, not helpful at all. It turned out they only help confirm buses for people who buy their ticket through them cos they charge an extra $6+ for bus tickets, which we found out cos one of our friends enquired about a bus ticket, they booked it for her even though she didn't ask to book, she later found another hotel selling it for $6 cheaper so told them she didn't wana book with them cos too expensive but they told her they'd already booked it and when she asked for it to be cancelled they threatened to keep her passport and turned nasty, we saw the one of the receptionists being nasty to her and they would then point and laugh whenever we came in and made her in particular feel very uncomfortable. we all checked into another hotel the night after as we didn't trust them at all.
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