When we checked one of the receptionists took us to our room, opened the door and the room was not made up so she took us to another room also not made up, third time lucky. She let us into the room and showed us the fridge, bathroom etc, she still had n't cracked a smile or look vaguely interested. The room are big but, the shower curtain was dirty and so was the floor, I took my shoes off and could feel sand under my feet. The girls at reception did not smile, were not friendly, two lots of other guests checked out while we were there and checked into other hotels in Hoi An, because of the staffs attitude.
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