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“Nice family holiday in Villa rooms.”

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Boutique Hoi An Resort
Ranked #61 of 148 Hotels in Hoi An
Certificate of Excellence
Sydney, Australia
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Nice family holiday in Villa rooms.”
Reviewed 9 June 2011

We are a family of 2 under 40 adults and our 5-1/2 year old daughter Zahra. We love to travel thru Asia and find nice resorts to stay at on the beach with a nice pool but also close to town and local fare/markets.After much searching the internet for a nice place in Vietnam we came across the very new Boutique resort. I looked at places like Nha Trang and Phan Thiet but after a round of golf with a chap who thoroughly recommended the Palm Garden i started to look at the beach area of Hoi An. The Palm Garden rooms did not really suit our liking, that is we generally like a junior suite or bigger type of arrangement for more room and seperate area for our daughters rollaway. We had a terible time transfering fro Sing ti Ho Chi Mihn with a massive layover/cancellations of 4-5 hrs( tip if flying from Singapore to Danang fly silkair direct) and finally arived at hotel about 9.00pm. Usaul Asian check-in drink, sit down etc. then shown to room. We liked the room very much although it did have some quirkyness about it. Villa rooms will age/fair wear and tear very quickly. Liked the size of the villa, both master bedroom and twin bedroom good size. Fridge and laptop in master, nice touch to stay connected. Master bathroom had big tub with portable handheld nozzle and wc. Twin room had shower, which didn't have door but wasnt a big drama. Lounge/dinning area was nice but had no tv as they were in both bedrooms which we were ok with. Grass areah in front of the villas 2 balconys was great, enough room for me to practice lob shots!! Beach is not to bad for Asia area, can get nice and rough with prevailing winds. Nice unbrellas and chairs on beach and only 40meters back to pool. Pool is nice but for Asian resort standards not the biggest. Palm Garden has great pool for both adults and kids. We didnt mind the breakfast spread as we are not the biigest brekky eaters. We did eat at the restaraunt at night 3 times and found it excellent at all times. Great size servings with good service and good pricing even with taxes and service charges. We emptied both fridges in villa upon arrival and filled with local beers/drinks, found the shop/house directly out the front of hotel and 1st on left very helpful with drinks motorbike hire etc. There is a nice couple of local places to eat across the road from hotel which were good for something quick and cheap to eat. Hotel offers shuttle into town which was good. Alot of nice places to eat/drink in town and cheap to get taxi back to hotel. There was alot of restaraunts up the road to left of hotel maybe 1-1/5 kms upp road....numbered fro 1-10etc they were typical Asian type places on beach with good seafood/local food.
Overall we enjoyed our stay in villa 702, price maybe a touch dear but $300 USD a night should be base cost i feel. Danang/Hoi An is going to be the new hub of Asian travel soon. Alot of work at Danang airport and about 10,000 new rooms going up in beach area.
Ahh forgot to mention the golf......well how good is it. A new Colin Montomery liks style course was great and Greg Normans Danang Golf were both great to play. Meet Phil the manager from Danang golf and found a great to deal with. Nice clubhouse to have lunch with family at and great changerooms etc.
Went to Hanoi after Hoi An and stayed at Intercontinental Hanoi in Junior suite room and found that great. Very nive club room.

  • Stayed April 2011, travelled with family
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Helpful?
6 Thank Mum_Dad_and_Zahra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sydney
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 30 May 2011

We have been to Hoi An many times , and this year we decided to stay at this resort for 6 days , to give it a try.....WOW wish we hadnt.
There were 4 of us, 2 had a Boutique Deluxe room and 2 had the Deluxe room.

Boutique Deluxe room..... nice and big with lovely views.....its a shame the toilest and sinks were constantly blocked and the smell of sewrage was just awful....

Delux Room...... My poor sisters room was full of visable mould with the curtains full of mould....we complained to reception but they just were not interested to help, and after asking to see the manager we were told to make an appointment.....we did but no one showed.....due to the mould my sister got ill on the last night night due to the mould..... We would have moved hotels but we had already pre paid alot of money and they would not refund us.

As stated we asked to see manager but were told to make appointment....we are on holidyas....could they not have come to us???

The breakfast was just lousy and was the same everyday, the staff were just not interested in us or any other customers.

The service in the hotel was zero...... one day I went to order food from the pool bar and when I asked for the munu.....I was pointed to where the menus were and advised to go get it!!!!!!......also we were to have a free massage as part of our package, when we asked the spa, we were told to go to reception and get voucher ( Why could they not had made phone call to sort out) and upon enq with reception they told us that we would have to show receipt that we were entitled, upon showing receipt we were then advised it was wrong as it was a summer promotion and the internet company has put it on wrong .... actually everytime we spoke with reception....we were told we were wrong!!!

We got the hotel car to drive us to the town, and was given a price, the following day when we went to get a car, the price had gone up and when we asked we were told, "Because it has"......There was no service at all in this hotel and it made our stay so dissapointing.

As this was our 10th visit to Hoi An, I can clerly say that this stay was so upsetting to experience and I will never contemplate staying or recommending.....such a shame

Room Tip: Dont stay here.....
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  • Stayed May 2011, travelled with friends
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Helpful?
9 Thank mikeybear4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 May 2011

We ( 2 adults and 2 teenagers ) stayed at the Boutique for 8 nights at the end of April. We stayed in a 2 bedroom villa right on the beach.
The villa was very spacious and roomy, good a/c and 2 verandahs to relax on.Supplied were things like a laptop with internet access, coffee making machine yet they lacked the more basic, obvious things required - no clothes horse to dry bathers etc and a shower lacking a curtain which made this shower useless as it was over a bath and water just went everywhere. This meant there were 4 of us using the 1 shower.Another oddity was that there were flat screen televisions in both bedrooms but not in the living area - go figure !!!!!
Breakfast leaves a lot to be desired - not much variety and doesnt get changed up, same menu day after day. Consistently have to ask for coffee, never take it upon themselves to ask if you want tea or coffee, free shuttle bus doesnt run often enough and when it does, most of the times are odd.
Room service very slow and then it took 3 phonecalls and 2 days for the empty dishes to be taken away.
On the plus side, poll good and bar staff good.
I could go on a lot more, but basically, this resort is very overrated and not worth the money.
A word of advice too - if you have a beachside villa, keep an eye on the security guard / lifesaver at night, he seemed to enjoy his telescope until confronted about it. I'll let you piece it together
Would not stay here again.

  • Stayed April 2011, travelled with family
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Helpful?
5 Thank grunter42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurong, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2011

I enjoyed my stay at the Boutique Hoi An resort, the only disappointing part was that from my superior room you could hear alot of traffic noise, otherwise I wouold recommend the hotel.

  • Stayed May 2011, travelled on business
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Helpful?
2 Thank beautifullifeste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
184 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 13 May 2011

Last time in Hoi An, hubby and I stayed at the Victoria which itself was very nice but nothing overly special in terms of 5* hotels. This year, we decided to give the Boutique a go ono the basis that it was new, modern, fairly inexpensive and seem to be / do everything that we needed. We went for a 'superior' room which was spacious enough for the 2 of us and had a great view of the pool / beach. We could have gone for a beach room but to be fair, I suspect that they are not hugely better than the normal rooms. The hotel was clean and the pick up / drop off worked a treat (yes I know its a bit more expensive than a taxi but in fairness, its just less hassle). The hotel didnt seem to be too busy and this made the pool / beach very relaxing. There were a few families with kids about but not loads. Free use of laptops in the bar / reception is good and staff seemed to be fairly helpful and pleasant. Hubby's only grudge was that the pool food took ages to come (burger / club sandwich) and were not the best but edible all the same. For info, there is a small restaurat just over the road (if you fancy a quick lunch) that does a great prawn curry for not a lot of money. Taxi to / from Hoi An if you cant be bothered getting the hotel minibus is 100 Dong (£3). We ate predominately at the Cargo Club which hubby insisits is the best restaurant in Hoi An (we tried all of them in the top 10 TA ratings). Some poepl have commented about the smells in their rooms (in simple terms this is a very humid / damp country and as such, it the same all over - just open your balcony door, light a incense stick and it'll soon lessen. Overall, A great hotel, good value for money and worth a visit as soon as you can go.

Room Tip: Book directly with the hotel on the internet
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  • Stayed May 2011, travelled as a couple
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Helpful?
3 Thank lisawScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 May 2011

We stayed in one of the two Beach villas for three nights. The rooms are spacious (2 bedrooms with ensuite bathroom), clean and located directly on the marvellous and quiet China beach. The hotel’s personal is extremely friendly and charming. A free shuttle bus takes you to town on a frequent schedule. One day the shuttle was not available on return, the reception staff paid for the taxi without difficulty or discussion. Breakfast buffet was one of the best we have seen throughout Vietnam. Quality of food at pool bar and restaurant was very good. We would definitely recommend the place and consider coming back some time.

  • Stayed May 2011, travelled with family
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Helpful?
1 Thank ZH-8001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2011

Thank you to all the staff of Boutique resort for making our family’s stay in Hoi An so enjoyable and memorable. This is a brand new resort and it is well worth the few extra dollars. The rooms are spacious and the beds are comfortable and you get a light show whilst you take a shower. The receptionists speak very good English, always smiling and can help to arrange tours of the city or recommend places to go. Thanks again to all the staff and we will recommend you to friends.

Room Tip: Nice resort with beach
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  • Stayed May 2011, travelled on business
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Helpful?
Thank tzaikos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boutique Hoi An Resort

Property: Boutique Hoi An Resort
Address: 34 Lac Long Quan Street | Ward Cam An, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Hoi An
#13 Romantic Hotel in Hoi An
#21 On the Beach Hotel in Hoi An
#27 Luxury Hotel in Hoi An
#39 Spa Hotel in Hoi An
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Boutique Hoi An Resort 4*
Number of rooms: 82
Official Description (provided by the hotel):
The resort is set on the renowned ‘Cua Dai Beach’ Hoi An. With its central location, the resort is only 35 minutes from Da Nang airport and 5 minutes to explore the old heritage town of Hoi An. The ancient town of Hoi An, 30 km south of Da Nang, lies on the banks of the Thu Bon River. Occupied by early western traders, Hoi An was one of the major trading centers of Southeast Asia in the 16th century.Hoi An has a distinct Vietnamese atmosphere with low, tile-roofed houses and narrow streets; the original structure of some of these streets still remains almost intact. All the houses were made of wood, decorated with lacquered boards and panels engraved with old ancient characters. Pillars were also carved with ornamental designs. Hoi An have earned the town status as a heritage site by the UNESCO and has become a very popular tourist destination in Vietnam.All rooms are facing the sea with private balconies and some have direct access to the beach from private terraces. Room facilities featured single and double vanity, bathtub or shower, air-conditioning, television, IDD telephone, mini bar, safety box, hairdryer, wireless internet, coffee and tea making facilities. A large swimming pool is in the center of the resort surrounded by a tropical garden. A spa, located next to the pool, is a haven for pure relaxation and rejuvenation. Our spa facilities include three treatment rooms, five massage pavilions and two steam rooms. Pedicure and manicure services are also available at our resort’s spa. ... more   less 
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Also Known As:
Boutique Hoi An Hotel Hoi An

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