We stayed for 2 nights in August 2013. We tipped up at 6am and they had a room for us (without a prior booking). The rooms were reasonably priced but did smell of damp and the aircon was more like a whisper of cold air every 5 mins.
One lady on recepetion was very helpful however the others seemed to be trying to earn as much money from us as possible. 1) they tried to say our laundry weight was double what it was and we had to argue for 10mins until they accpeted what we were saying. 2) we hired bikes and were told if we needed a new tyre it would be 100k VND. We did get a puncture and were told by phone that for someone to come out and replace it would be 200k VND. Only when we threatened to just leave the bike if they didnt come out for 100k VND did they suddenly agree. when i gave the guy who fixed it 100k he seemed very taken aback and grafteful - i am sure h never asked for any money let alone 200k and it was just our hotel making more money from us. 3) i had reserved a bus ticket but then cancelled this as changed my plans. the hotel would not give me my passport back until i paid them 50k VND. they claimed this was for VAT. i refused to pay the money as there was no physical ticket and by this time i didnt believeanything they were saying. I was then told i had cost them 150k VND. RIDICULOUS
This hotel is in a good location and the prices are not too bad but just be careful for the extra charges they try and put on everything and also the rooms are very very hotand noisy if by the road.