We bought this trip through a package deal on a luxury escapes deal so the holiday was exceptional value to start with and the deal included daily massages and 3 meals a day.
The resort is located about 35 Km's south of Da Nang international airport, in the Hoi an area on Cua Dai Beach . The resort is big and typical of beachside resorts with pools and palm trees, bars and restaurants. The hotel is in very good condition, clean and well maintained. When you arrive in the lobby area you know you have arrived at a resort with expansive views through to the pools and ocean, it has that relaxing feeling straight away. While they try to make the check-in personal and detailed we unfortunately found it very slow and inefficient and spent about 20 minutes just waiting after being seating by staff , they take everyone through individually there package and weren't geared up for multiple check ins . But they were very polite and apologetic throughout the process. We were taken to our room which was a sunrise suite, which was located 3rd floor at the front looking over the ocean. The suite was 85m2 and well worth the upgrade cost. The room was fantastic with separate lounge area and bedroom, two large TVs, two toilets, large marble bath, and big bathroom with his and hers basins. You also had separate sitting area in the bedroom with sliding doors to get the sea breeze. Cannot fault the suite, it was very comfortable and roomy. The resort had a couple of good bars, one near the lobby and one around the pool. Both had good service and a wide variety of drinks. There were also two restaurants in the resort, one casual near the pool which was nice in the warm weather getting the sea breeze. The other restaurant which is a bit more formal is in the main building next to reception. The food at the restaurants had a mixture of western food and more traditional Vietnamese food. The main restaurant also served a buffet breakfast each morning which was probably their best meal. The other meals were ok but nothing special, and the service needs to be improved to make it a 5 star resort, they had a lot of trainees on staff and some with very little English language skills. Another issue they don't tell you before you go is that the beach in front of the resort was totally wiped out in last year’s cyclone and completely not accessible which is disappointing , they do have a side beach which is accessed through the end of the resort . One of the really good things about the resort is there spa and massage area, it is extensive with a multitude of treatment options. It is something we used daily and the staff there was very friendly and efficient and all the girls doing the massages were great. This is one of the resorts most redeeming features. The pools were very nice areas and lots of places to lie around and read if that's what you are chasing and the whole resort area had free Wi-Fi access which everyone was using. A must do while staying at the resort is go into Hoi An ancient town, this is a great sightseeing day out with all building still in use from 16th century trading port . The place is also line with hundreds of shops selling everything from shirts, luggage, and shoes to fish and food markets. It also has dozens of tailors that will make you anything in a few days. You will go in more than once. And at night is the best to get the atmosphere with all their colored lanterns. The resort has regular shuttles going in and out, but taxis are also readily available for about $6. We thoroughly enjoyed our stay at Hoi An and the Sunrise Resort was a good choice for our stay and very good value for money. You can see Vietnam’s tourism is in its early phase and there are new attractions, golf courses and resorts popping up everywhere and I am sure the place will keep improving. The staff and Vietnamese people are very friendly, polite and very willing to help and that's what makes the stay good.
- Official Description (provided by the hotel):
- SUNRISE PREMIUM RESORT HOI AN - The Art of luxury Perfectly nestled alongside Cua Dai beach - one of the most beautiful beaches of the world with only 10- minutes' drive to Hoi An Ancient Town, Sunrise Hoi An Resort is one of the most luxury resort radiating the charm of Vietnam's most picturesque town. Here, experience the Art of Luxury paired with the unique cultural touches. Designed for offering tranquility but yet all the modern features a Resort has to offer, Families and Couples alike will enjoy the unique touch of Sunrise Service. Inspired to reflect Hoi An's heritage the resort is paying attention to the young guests with an exclusive Kids Club. Beauty and SPA Treatments are making Sunrise Hoi An resort a ultimate destination to unwind together with its breathtaking infinity lap pools overlooking Cham Island and has won multiple awards. Surrounded by lush garden and the center piece pool and its stunning lap pool SUNRISE PREMIUM RESORT HOI AN offers a total of 222 rooms ad luxurious appointed suites and 12 stunning Ocean Front villas. Designed by renewed and awarded UK Design Office NOOR Sunrise Hoi An Resort is capturing local style and contemporary living standards for guest rooms, suites and also Restaurants and Bars. SUNRISE PREMIUM RESORT HOI AN is not only an award winning resort however is proudly recognized to be leader in quality standards and a young and motivated team. Luxury Bathroom Amenities, luxurious beddings Sunrise offers the for its Premium Customers a private Club in which you can indulge and spoil yourself with many benefits such as an exclusive High Tea, unlimited usage of high-speed Internet, Complimentary bicycles and complimentary Minibar ... more less
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