I was confused by the mixed reviews I had read on this resort but went there as we had a deal and stayed for 6 nights.I now understand why some love this place whilst others write quite scathing comments. It's a mixed bag. And how much you enjoy this place will depend to a certin extent on your attitude. I didn't particularly like it but my husband and son loved it. The suite accomodation we had was lovely...lots of space. I think sunrise is. 4 1/2 star resort not the 5 it claims...the food is good but not outstanding. Awesome choices at breakfast. One of the reasons I didn't enjoy our stay was the place is teeming with Australian tourists...it was like being on a resort in the gold coast! No exaggeration. It's not the place for a quite romantic getaway. The staff are delightful...really lovely..but struggle with slow service especially at lunch times. The beach is not accessible for swimming directly in front of the reort which is a shame, however they do have beach access around the corner of the reort. The spa treatments I had we very average. We had 12 spa treatments included in our deal however the spa was booked out when I attempted to book them. And I did this s soon as we entered the door! I was only able to book three treatments and actually canceled my last one as not impressed. Laundry can be done much cheaper across the road...ms hong a delight ...warning you will be greeted by at least 4 or 5 people as you approach all wanting your business! The staffs English is fantastic and they really make an effort...I was embarrassed to be an Aussie the no of times I overheard complaints re guests not being able to make themselves understood. It's Veitnam!...would you say tht if you went to France and the staff didn't speak English...I think not! I would recommend to the management to have a large non smoking area around the pools. Like I said a mixed bag.
- Official Description (provided by the hotel):
- SUNRISE PREMIUM RESORT HOI AN - The Art of luxury Perfectly nestled alongside Cua Dai beach - one of the most beautiful beaches of the world with only 10- minutes' drive to Hoi An Ancient Town, Sunrise Hoi An Resort is one of the most luxury resort radiating the charm of Vietnam's most picturesque town. Here, experience the Art of Luxury paired with the unique cultural touches. Designed for offering tranquility but yet all the modern features a Resort has to offer, Families and Couples alike will enjoy the unique touch of Sunrise Service. Inspired to reflect Hoi An's heritage the resort is paying attention to the young guests with an exclusive Kids Club. Beauty and SPA Treatments are making Sunrise Hoi An resort a ultimate destination to unwind together with its breathtaking infinity lap pools overlooking Cham Island and has won multiple awards. Surrounded by lush garden and the center piece pool and its stunning lap pool SUNRISE PREMIUM RESORT HOI AN offers a total of 222 rooms ad luxurious appointed suites and 12 stunning Ocean Front villas. Designed by renewed and awarded UK Design Office NOOR Sunrise Hoi An Resort is capturing local style and contemporary living standards for guest rooms, suites and also Restaurants and Bars. SUNRISE PREMIUM RESORT HOI AN is not only an award winning resort however is proudly recognized to be leader in quality standards and a young and motivated team. Luxury Bathroom Amenities, luxurious beddings Sunrise offers the for its Premium Customers a private Club in which you can indulge and spoil yourself with many benefits such as an exclusive High Tea, unlimited usage of high-speed Internet, Complimentary bicycles and complimentary Minibar ... more less
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