Hi Folks, still recovering from one of the most bizarre incidents I ever experienced during my 9 years of traveling. Me and my girlfriend stayed at the Thien Trung hotel in Hoi An... from the exterior and the rooms themselves we thought we'd struck lucky. Only $10 a night for a very nice room... we stayed almost a week without incident then we left the room locked for about a half hour. During that time someone with a key entered the room went through my backpack and stole my DSLR (Nikon D90) plus accessories... They left everything else the way it was, passports, cash cards, ipod etc... nothing was touched. When I went to tell the staff they refused to believe what we were saying... they wouldn't even come to the room to look... while an argument ensued another guest came down and he'd also had his laptop stolen in the same manner. The staff refused to believe either of us or do anything about it. They wouldn't even phone the police.
The next morning we went to the local station to report the theft... we were sent to another station, then another and another... eventually we were on the outskirts of town at the 'investigation bureau' None of the police spoke English and we sat around for 1.5 hours waiting to speak to someone. Then the staff from the hotel came to the station. What happened next was most unbelievable... the staff actually called us liars and said that nothing was gonna happen because it would damage tourism in the town and their hotels name and they told us to leave now because the police were too tired!, then the police told us to get out. No report was made. So here we are in Danang still stunned and over $1000 worse off... So if anyone was thinking to stay in this hotel I highly recommend you don't!! check the name on tripadvisor... have never seen a place with so many negative reviews all complaining about the terrible attitude of their staff. Wish we'd read that earlier. If anyone has the camera offered to them for sale, my email is Ant9510@yahoo.co.uk would be happy to get it back and all the lost photos, maybe there's a saint out there.... they definitely don't work at the Thien Trung.
- Also Known As:
- Thien Trung Hoi An