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“Wonderful hotel”

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Victoria Hoi An Beach Resort & Spa
Ranked #50 of 141 Hotels in Hoi An
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wonderful hotel”
5 of 5 bubbles Reviewed 30 December 2013 via mobile

We spent Christmas at this hotel, and it was such a joy. The staff are so friendly we felt like we'd joined their family. Food is superb, even the Christmas buffet - my heart sinks when I know there is food for large amounts of people, because usually the quality and service suffer, but not here. They all worked together as a team to make this a special occasion. A delight, and if we come back to Hoi An this is were we'll stay

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Mandyinad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,129 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (536)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
London
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

We spent 3 nights at this hotel and it was excellent! The hotel offered a shuttle service to town which was very popular as Hoi An was a gem of a city. Our room was very spacious and well decorated. Every facility was on offer that we unable to work out why it was not a five star resort. There was a huge choice for breakfast or dinner or you could eat out in Hoi An where there was a wealth of restaurants for all tastes. It rained all day whilst in Hoi An but we were still able to enjoy ourselves, as the Spa was excellent value offering discounts on treatments which we took up. There was a games room which also kept us occupied on a rainy day. Good size pool with the beach a stone throw's away. This was our best hotel on our 19 day trip to Vietnam & Cambodia.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Whitehalltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

The staff, the pool, the beach, the food, the rooms - everything about this place brings you into dreamland. I love this place. Out of the mayhem of endless tailor shops, close to the sea, and yet close enough for a cycle into town to visit some of the great restaurants. This place does not disappoint.

Room Tip: Get a bicycle for your trips into town...
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Raymond_Carver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

We just left this beautiful hotel in Hoi An, Vietnam.it is located about 15 minutes from town. they do have a free shuttle to and from town. We like the freedom to come and go on our own schedule. it was usually $4 to $6 US dollars to take a cab that came very quickly. The hotel is lovely, the staff is very helpful and the breakfast buffet is very good.
the mistake we made was my fault for not reading the fine print. I love a room facing the water...so we upgraded to a suite on the water. Our room did not have an indoor shower.We were there over Christmas and it was a bit chilly.It has an outdoor private shower which would have been fine if it was warm outside. We did have a large Jacuzzi that was a bit tricky to get into and it also had a handheld head that I guess could be used as a hand held shower. so we had to bathe in the Jacuzzi. there was also not enough hot water for both of us to take a complete bath back to back. I tended to go second and it always ran out of hot water halfway through my bath.
Going back and re-checking the information it did mention the outdoor shower...I never imagined there would not be an indoor shower. also, these rooms are right on the water and the water was very rough while we were there.There was a nice outdoor sitting area but it tended to be a bit chilly to sit out. We did enjoy the hotel and the issues were my own fault. Looking back at the other reviews it also looks like lots of rooms had water views without upgrading to a suite. Also, the extra room in the suite was a Japanese style tea room which was not practical for us.

Room Tip: I would ask for a regular room with a view.
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  • Stayed December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EKHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 27 December 2013 via mobile

Solid 4 stars.
Pros:
good location close to old city and on ocean
Shuttle to town
Nice front desk staff
Huge suite on the beach with private outdoor shower. Room 404. Great with kids bc of separate room
Descent strength internet in rooms.
Nice pool
Good spa

Cons:
food was ok, not great
gym was pretty worn and small


Stayed December 2013, travelled as a couple
Helpful?
1 Thank sarag7229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level Contributor
244 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
5 of 5 bubbles Reviewed 23 December 2013

What can be said about this hotel that has not been said by many others – everything from the standard of the hotel, through to the staff was all 101 pct. Our room was towards one end on the 1st floor just above the Spa, and the view across the water was breathtaking, although we could not walk along the beach due to the tide mainly being in, and after the recent bad weather in area a few things was washed up, but the staff was busily clearing it away, and generally tidying it up. The hotel operated a small shuttle bus into the main town some 10 mins drive away, and on one particular occasion, and as the bus was full they ordered a taxi for 6 of us, and settled the bill directly with the taxi firm, on another occasion, and late at night we were coming back from a local restaurant, and the hotel mini bus pulled up, and asked if we wanted to hop on for the short trip back to the hotel. I would truly recommend this hotel to everybody, and in fact we are planning to re-visit Hoi An next year, and will certainly book this hotel again

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kelmci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

We stayed in Victoria Hoi An Beach Resort & Spa for 5 nights. A very relaxing
resort & staff were very nice & helpful. Within the resort, speaking English was
not a problem. The hotel was about 15 minutes from the old town and everyday
the hotel provided free shuttle bus to and from old town, so I can plan my schedule
very easily. Shuttle bus to Old Town: two times in the morning which departed from the hotel (9:00am/11:00am), two times in the afternoon(14:00pm/18:00pm) and 3 times in the evening (19:00pm/20:00pm/21:00pm). Shuttle bus back to hotel from Hoi An Town: also two times in the morning (9:30am/ 11:30am), two times in the afternoon (14:30pm/18:30pm) and also 3 times in the evening. (19:30pm/20:30pm/21:30pm).
However, if you want more beautiful scenery, you can pay by renting a shuttle boat provide by the resort to Hoi An Town, the shuttle boat takes 60 minutes to Hoi An Town. If you want to join some local tour, the resort also provide some activities (of course we have to pay), we have tried the sidecar to the country side. The travel was exciting cause the muddy road was very rough.
The breakfast was ok.
Our room was on the second row which facing the sea side. Some suits were on the first row which was very close to the sea , if you like watching sea wave crashing and hear the waving sound while you were in bed, it must be a good choice.
The room was need & tidy but one thing to take note that due to the protection of environment, the staff don't change the bed sheet for you unless you give notice to them , that is every day you must put a wooden turtle( the resort prepared for you) on the bed which means you want to change the bed sheet.
The resort also provided wi-fi within the area, however the system sometimes not too stable.
As a whole, I really enjoy my staying in Victoria Hoi An Beach Resort..

Room Tip: front villa is very close to the sea side
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lau c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Hoi An Beach Resort & Spa

Property: Victoria Hoi An Beach Resort & Spa
Address: Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hoi An
#8 Romantic Hotel in Hoi An
#8 Family Hotel in Hoi An
#8 Top resorts Hotel in Hoi An
#14 On the Beach Hotel in Hoi An
#23 Luxury Hotel in Hoi An
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Victoria Hoi An Beach Resort & Spa 4*
Number of rooms: 109
Official Description (provided by the hotel):
Discover Hoi An, splendor of the past Annam, a most charming town listed as a World Heritage site by UNESCO. Explore the vestiges of a glorious Cham past. Victoria Hoi An Beach Resort & Spa replicates a traditional fishing village with small streets, water ponds and village houses with clay-tiled roofs, providing a warm and restful environment. ... more   less 
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Also Known As:
Victoria Hoi An Beach Resort And Spa
Victoria Hoi An Beach Hotel Hoi An

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