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“A Tranquil Oasis”

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Victoria Hoi An Beach Resort & Spa
Ranked #54 of 159 Hotels in Hoi An
Certificate of Excellence
Reviewed 11 May 2014

We had a river view room on the second floor. The room was a little noisy from road traffic but the view of the river was a lot more interesting than looking at a garden or the sea. The a/c in the room was great and not intrusive so we did not have any problems sleeping. All staff at the Victoria were fantastic. We had a couple of excellent sessions at the hotel spa and I would like to highly recommend the foot massage along with the gentleman's shave. The breakfast was probably one of the best I've ever experienced, loads of choice. The pool looked very nice. We did not use the pool as we are beach people. The beaches to both sides of the hotel are amazing. To one side the hotel has a private beach with loads of sun beds and umbrella's. The hotel runs a drinks and food service from the beach - excellent beers wines and food. We felt overall that the price of food and drink was well reflected in line with the high quality of service you receive from the team and environment. The public beach to the right of the hotel is well worth an explore and If you walk further up the beach you come to the restaurants, again, well worth a try for lunch with their freshly caught fish. They also offer an excellent range of decently priced beer. We took two complimentary cycles out and biked up the road to the left of the hotel. We found some very pleasant small eateries along with miles and miles of deserted beach.
Hoi An - The Victoria lays on complimentary mini buses from the hotel to Hoi An - well worth a few visits. Lots of restaurants, museums and tailors.

  • Stayed: April 2014, travelled as a couple
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1  Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUNG P, Guest Relations Manager at Victoria Hoi An Beach Resort & Spa, responded to this reviewResponded 18 May 2014

Dear Chris H,

Thank you very much for having taken time to write your review about your recent stay with us. It was our pleasure to read that you had a great stay with us and enjoyed all services which we provided especially the food in our restaurant - which we always be sure with high quality with the control of our french chef.

For the beach, we really appreciate your kind understanding about the beach infront of the hotel and as your observation, we have the private beach right next to our resort which offers all beach facilities and activities for beach holiday.

Once again, thank you very much for your stay and we are looking forward to welcoming you back again soon.

With best regards,

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935 - 941 of 2,252 reviews

Reviewed 6 May 2014 via mobile

This resort has an amazing location and very friendly and helpful staff. Our stay was for 6 nights and it was hard to leave! I had a lot of trouble with the bed tho, it was the most uncomfortable bed I have ever slept in and have had a sore back and neck the entire stay. Other than this I would highly recommend the rooms right on the beach (307) it will change your entire holiday, paradise! Easy access into town by $5 Taxi or free shuttle. The food and drinks were very overpriced within the hotel but we found really cheap, delicious meals within walking diatance!

Stayed: May 2014, travelled as a couple
2  Thank Gemma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUNG P, Guest Relations Manager at Victoria Hoi An Beach Resort & Spa, responded to this reviewResponded 18 May 2014

Dear Gemma W,

Thank you very much for choosing Victoria Hoi An Resort for your stay during your holiday in Hội An. We are very happy to read that you had enjoyed your six nights stay with us and was happy with our friendly and helpful staffs.

For the bed, if you gave us your feedback during your stay here we are sure that we will find the solution for you to make your stay even more enjoyable because we can set up an extra feather mattress which will may be at your favourite.

Once again, Thank you very much for your feedback and we are looking forward to welcoming you back again soon.

With best regards,

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Reviewed 4 May 2014

On arrival everyone was very welcoming and helpful. Check in was very quick but unfortunately due to our early arrival our room was not quite ready. However this gave us the opportunity to have a much needed beer and and to take in the view from reception of the pool and sea beyond. Our room was soon ready and we were very pleased with it, clean, lovely sea view, veranda, bowl of fruit, a bottle wine and everything we could need for our stay.
Breakfasts were excellent with a wide choice of food. There was even sparkling wine which we added some fresh orange juice to and then enjoyed it by the sea in the morning sun.
Hoi An is just a few miles down the road and a free shuttle bus takes and returns guests at set times. We would have liked the shuttle bus to be a little more regular especially returning from Hoi An.
This is a great hotel and highly recommended.

  • Stayed: April 2014, travelled as a couple
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Thank kayak22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUNG P, Guest Relations Manager at Victoria Hoi An Beach Resort & Spa, responded to this reviewResponded 18 May 2014

Dear Kayak 22,

Thank you very much for posting your feedback about your recent stay with Victoria Hoi An Resort. It was our pleasure to read that you had an enjoyable stay with us and was happy with our facilities and services especially the breakfast in our restaurant with sparkling wine.

For the shuttle bus from Victoria to Hoi An city we organize seven times per way per day and from 18:00 to 21:00 it runs every hour which is almost convenient for everyone. We will learn about your suggestions and may organize more in the future.

Once again, thank you very much for your positive feedback and we are looking forward to welcoming you back soon.

With best regards,

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Reviewed 4 May 2014

We stayed in an ocean view room which is right on the ocean and worth the additional money, being able to sit out the front verandah with a drink and watch the sea. The beach however appears to have been washed away with rocks below the resort with a private beach available at the sides of the hotel.. The hotel is not as modern as some others but has a very good pool and dining facilities. Our room was spacious with an interesting outdoor shower. The service is friendly and pleasant but not remarkable. The hotel is about a $4-5 Taxi fare to HoiAn, although the Hotel runs a shuttle service. We only had breakfast in the Hotel however it was very good.

  • Stayed: May 2014, travelled as a couple
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1  Thank redd27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUNG P, Guest Relations Manager at Victoria Hoi An Beach Resort & Spa, responded to this reviewResponded 15 May 2014

Dear Redd27,

Thank you very much for choosing Victoria Hoi An Resort for your stay during your holiday in Hoi An. We are happy to read that you had a great stay with us and was happy with our room, our private beach right next to us. We will share your comment to all our team and i am sure that they will be very motivative to read that.

Once again, Thank you for your positive feedback and we are looking forward to welcoming you back again soon.

With best regards,

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Reviewed 4 May 2014

Stayed in a junior suite for our honeymoon, which was a worthy upgrade as it was literally 2 metres from the water with a nice deck.

Pool was great, bar and food was good, although far better quality and value can be found 5 minutes walk up the road to Cua Dai beach and its little strip of highly rated (Tripadvisor) cafés/restaurant/bars, all of whom seem to have a happy hour on at some time of the day, coupled with food that consistently beat the big name places in town.

Staff were friendly and the regular shuttle into Hoi An was handy, even though it was only 100,000VND / $5 in a cab to town.

Overall, a big thumbs up and would definitely stay here again, according to most people we met around Hoi An, this was the pick of the bunch.

Room Tip: Stay in a junior suite and avoid the river rooms, they all overlook the busy street!
See more room tips
  • Stayed: May 2014, travelled as a couple
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1  Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUNG P, Guest Relations Manager at Victoria Hoi An Beach Resort & Spa, responded to this reviewResponded 15 May 2014

Dear Andrew M,

Thank you very much for having taken time to post your review about your recent stay with Victoria Hoi An Resort. It was our pleasure to read that you had an enjoyable stay with us. We will pass your comments to all our team and be sure that they will enjoy the reading it.

Once again, Thank you very much for you stay and are looking forward to welcoming you back soon.

With best regards,

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Reviewed 3 May 2014

Nice enough, but not what we were looking for. For starters, we booked a “River View” room, as I imagined a quaint, quiet view with lots of palm trees. The view is pretty, but in between the hotel and the river is a quasi-busy road, which in Vietnamese style is loud, with a cacophony of horns, beeps and noisy motorbike and truck engines. When we were shown the room, we asked if there was another room (i.e. one not facing the road) available. We were told there was, but we would have to pay more. We asked how much and then were told that there wasn’t a single room available for the duration of our (pre-paid) 4 night stay, but they could move us around. Sounded like a lot of hassle for a relaxing beach vacation. So we stayed with the “River” view room, with a balcony. Luckily, the noise died out around 10pm, so we slept decently. However, traffic started early and inevitably we were woken up by the blasting of a horn. Not the quiet, quaint relaxing start to our days that we had hoped.

The room itself was light, functional and comfortable, with all the amenities you’d expect from a hotel of this standard, including turndown service.

There were a lot of young families at the resort, which made the pool side a wee bit noisy, but in a nice way. However, breakfast felt chaotic and stressful with many hungry tots running around. The selection was a thorough and tasty. We also grabbed lunch at the hotel, which although expensive, was tasty. Spring rolls, noodles and two sodas topped 25USD.

Victoria has also, unfortunately lost most of its beach to erosion and the pool area doesn’t quite seem big enough to accommodate all the guests. There is a pretty public beach at the end of the property.
There was a free shuttle service to Hoi An, departing at 9am, 11am, 2pm,6pm, 7pm 8pm and 9pm. The return was on the same hour, but half past. If these times weren’t convenient, a taxi cost about 100,000VND (5USD). They also offer a boat service to Hoi An for 600,000VND.

Service was polite throughout and they granted us a late check-out (2pm) which was helpful.

I, in the grand scheme of things, these aren’t bad problems to have. But, the Victoria simply didn’t deliver on the peaceful, relaxing few days by the beach we were looking for. We paid ~150USD/night, which is a fair bit in Vietnam, and if we hadn’t prepaid, I think we would have gone elsewhere.

Room Tip: The "river view" rooms face the road
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  • Stayed: May 2014, travelled as a couple
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3  Thank CANINLON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUNG P, Guest Relations Manager at Victoria Hoi An Beach Resort & Spa, responded to this reviewResponded 8 May 2014

Dear CANINLON,

Thank you very much for having taken time to post your review about your recent stay with us. We are sorry that we can not give you an upgrade the room as the hotel was running very high occupancy during your period of stay. We agreed with you that with river view room it will be affected by the noise from the street in front but we have many other room types which offers the beautiful view and peaceful atmosphere like garden view, Deluxe garden or Ocean view rooms.

For the beach, the beach at the next land is our private beach not public beach as your though and we provide all facilities, activities for beach vacation so you can enjoy it as much as you wish.

We are looking forward to welcoming you back again soon.

With best regards,

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Reviewed 2 May 2014

Not really a 5 star hotel as the official rating shows. The location right on the water could not be better and the view down from reception is wonderful. Rooms are very spacious, but the public areas were a bit ordinary.The service was good, but not quite as super friendly as elsewhere in Vietnam. Excellent pool.

Really reliable and useful transfers to and from the town which we used every day - they don't run in the middle of the day, so if you stay in town for lunch before an afternoon by the pool you will need to take a taxi back. We never found this to be a problem, although from reading various taxi comments before we left we stuck to Mai Linh taxis which were always reliable. Breakfast was fine, but we never ate there in the evening - compared with restaurants in town we did think it seemed expensive, although the food was apparently good.

Considering the price we paid, we concluded that you pay a lot for being right on the water.

Quite a relaxed atmosphere overall, with lots of families, which sometimes drifted in to people breakfasting bare foot.

Not too sure whether we would stay here again, we thought the hotel OK, but its location certainly was excellent.

  • Stayed: April 2014, travelled as a couple
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3  Thank ClunkNebbermorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUNG P, Guest Relations Manager at Victoria Hoi An Beach Resort & Spa, responded to this reviewResponded 8 May 2014

Dear VlacieNebbermorth,

Thank you very much for including Victoria Hoi An resort for your stay during your holiday in Vietnam. We are happy to read that you thoroughly had a comfortable stay and was happy with our facilities and services.

For your information that our resort is four stars but we try to give services of five stars with our well trained staffs together with great pool, delicious food and private beach by next land.

Again, thank you for having taken time to post your review and we are looking forward to welcoming you back soon.

With best regards,

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Additional Information about Victoria Hoi An Beach Resort & Spa

Address: Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hoi An
#8 Family Hotel in Hoi An
#8 Top resorts Hotel in Hoi An
#8 Romantic Hotel in Hoi An
#18 On the Beach Hotel in Hoi An
#25 Luxury Hotel in Hoi An
Price Range: £85 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Hoi An Beach Resort & Spa 4*
Number of rooms: 109
Official Description (provided by the hotel):
Discover Hoi An, splendor of the past Annam, a most charming town listed as a World Heritage site by UNESCO. Explore the vestiges of a glorious Cham past. Victoria Hoi An Beach Resort & Spa replicates a traditional fishing village with small streets, water ponds and village houses with clay-tiled roofs, providing a warm and restful environment. ... more   less 
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Also Known As:
Victoria Hoi An Beach Resort And Spa
Victoria Hoi An Beach Hotel Hoi An

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