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“My favourite hotel in the best bit of Vietnam” 5 of 5 bubbles
Review of Hoi An Chic Hotel

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Hoi An Chic Hotel
Ranked #18 of 140 Hotels in Hoi An
Certificate of Excellence
London, United Kingdom
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“My favourite hotel in the best bit of Vietnam”
5 of 5 bubbles Reviewed 25 August 2014 via mobile

The staff here will make you feel like royalty! My boyfriend and I stayed in a luxury room but not a suite and it was huge with an outside space and outdoor bathroom. The rooms were well decorated with your own laptop and were cleaned twice a day. We rented the free bikes, used the free American truck taxi and used the pool. We travelled South to North in Vietnam and this was our favourite hotel and place by far. The location is great - 5 minute taxi to town, and 10 to 15 minute bike ride to cui dai beach (or 25 to ang bang beach, which is quieter and less busy). The breakfast and cocktails were delicious and the fresh juice was gorgeous. If I had to find a fault it would be that the pool is a little small, but it didn't matter at all really as everything else was ideal. This is the best choice you could make!!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nicola1989UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoianchic, Owner at Hoi An Chic Hotel, responded to this review, 30 August 2014
Dear Traveler (and our royals!)

We are pleased you enjoyed your stay with us. It was lovely to have you here. It's great you enjoyed your breakfast and your room and were able to access the beach and the Old Town with our US Jeeps and bicycles. They are a great way to explore the countryside and everything Hoi An has to offer. Next time, come back and we can help you arrange a tour to the ethnic minority regions in the mountains!
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950 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Any
English first
Hai Phong, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

I stay around one week at Hoi An chic, A very good place to stay, out of town in the rice field.The rooms were perfectly clean, the breakfast is included in the price and very good ( salted and sweet food). the staff is helful, I had a problem to extend my visa and they called some people and they do it for me.It's about 3km from the old town and the beaches. You can reach both easily by the new complimentary bikes,You drive to the market by old us army jeeps!!!
I recommend this resort.

Room Tip: grand chic very nice view
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tuyet n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoianchic, Owner at Hoi An Chic Hotel, responded to this review, 30 August 2014
Dear Traveler

Thank you very much for your feedback. We appreciate it. It's fantastic that you enjoyed your stay with us. It is our pleasure to help you with any issues that you have while staying with us. We hope that you may one day return and stay with us again. Thank you for recommending Hoi An Chic.
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Beijing, China
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

Could have stayed here for the rest of our time in Vietnam.
I have mixed feelings about writing a review for this place... on one hand I want to express my appreciation but I don't want it to become so popular that I can't book a room here the next time I come to Vietnam. We tried to book for 3 days before we arrived, but there was only availability for 2. The helpful staff did manage to find us a different room for the third night just below, but se sadly had to spend the rest of our time in Hoi An in another hotel. I wish I had a more colorful vocabulary to really describe how awesome this little gem is... because "great" just doesn't cover it. Room 888 was the nicest room I have ever stayed in. The food was so good that we didn't feel the need to enjoy some of Hoi An's most notable restaurants a couple of times. The staff spoke really good English and really tries to fulfil your every need. There was a mix up at the restaurant and not only did they very quickly bring out the right dish and apologise profusely, but they gave us a freebie as well. There are security cameras and staff walking around at all hours that makes you feel very safe, 24 hour reception, small but beautiful pool, free jeep rides into town and beach, free bicycle rental, and so honest! From the explanation of the prices plus their small fees for booking things like train tickets, to housekeeping rushing downstairs to return a coWe felt very satisfied with this hotel and would have changed our whole trip itinerary just to stay thete in Hoi An if they weren't fully booked! Even though the number of rooms is small, there was always plenty of staff working, cleaning, paying attention to every detail. Ok, stop reading reviews and book ASAP!ple of things we left in the refrigerator upon checking out.

Room Tip: Room 888... you're welcome!
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DevinLaVoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoianchic, Owner at Hoi An Chic Hotel, responded to this review, 24 August 2014
Dear Traveler

Thank you for your very complimentary feedback. We are very humbled to receive it and sincerely appreciate it. We are truly happy when we hear our guests say how much they enjoyed staying with us. Please let us know when you are coming back and we will make sure we have a room for you!
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Brisbane
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

Wonderful little resort!
Because it's small it's very personal and staff get to know you quickly and visa versa.
All staff were exceptional, loved the free shuttle ride in the jeep.
Rode the bikes a few times, that was fun and easy to get around. We also went up to main road go left a little way then on the right side of the road there is a little booking office and we hired electric bikes for 6 US for a full day....that was sooo much fun and something different. The young lady that runs it was very helpful.
It was a sad morning when we had to say good bye to our lovely room and the oh so friendly staff.
Thank you Chic for a fabulous and memorable stay.
The two Kerry's and our husbands Chris & Alan.

Room Tip: We stayed in the Grand Chic rooms, loved them!
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  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrisbaneKerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoianchic, Owner at Hoi An Chic Hotel, responded to this review, 24 August 2014
Dear Travelers

Thank you for taking the time to share your experiences. We are really pleased that your enjoyed your stay with us and we were also sorry to see you leave us at the end of your stay. We are pleased you enjoyed your bicycle and jeep shuttle trips. It's our pleasure to provide them. Our staff enjoy getting to know everyone as if it is our home and remain happy to help you with all your bookings and tour needs. Just ask at the desk!
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Washington, DC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

For anyone who believes customer service and attention to detail are either dead or reserved for millionaires, a few days at the Hoi An Chic hotel will restore your faith. Simply amazing! You really feel like the team cares about you, and is genuinely concerned with your happiness. They went out of their way, made us a birthday cake, and the details in the rooms are phenomenal. This place has an excellent sense of design and comfort. We felt pampered, starting with the floral designs waiting for us in the room on arrival. The hotel is a few km outside the center of town, but they gave us free bicycles to go between town and the beach. Honestly, after hours and hours downtown - which we loved - we were always ready to come back to our oasis of beauty and calm at the Hoi An Chic. I have to say a word here about the three ladies who work at reception - what an amazing team! Happy faces, smiles, laughter, and outstanding customer service. If I began every day of my life with the three of them saying good morning to me, I'd never worry about anything ever again! Thank you for an excellent stay, our only regret was that we did not spend more time with you.

Room Tip: The upstairs rooms appeared to offer more privacy, but honestly they were all beautiful.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
3 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoianchic, Owner at Hoi An Chic Hotel, responded to this review, 19 August 2014
Dear Traveler

Thank you for your very kind feedback. Our team are very happy that you enjoyed our service. It is very important to us that you enjoyed your stay. Our complimentary bicycles are a great way to get to the beach and the Old Town and we are happy to give you a map so you can explore the surrounding countryside. Thank you again for your lovely feedback. It's very satisfying when our guests leave happy. Hopefully you can return and celebrate a birthday with us again.
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Milton Keynes, England, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 13 August 2014

This hotel is perfect in every way. It is located ideally outside of the city so all you hear are the peaceful sounds from the paddy fields. Beautiful setting with the greenery around the hotel making it stunning to relax in. Breakfast was good everyday and we particularly liked the bloomer bread which was the first proper bread we had seen in Vietnam hotels. We loved the free shuttle service to town and back and found they were regular enough for our needs. Also as we were staying 3 nights we were offered a buffalo ride and sunset river cruise - make sure you take advantage of any complimentary excursions you are offered. They were so well organised and a special thanks goes out to Chin who made our time on the buffalo so much fun (we even got to ride it!!). The standard of the staff there was shown first by the fact that on my birthday I received a cake at breakfast and they organised a huge bunch of flowers for my husband to present to me. Secondly, both my friend and I got ill on separate occasions and they checked on us and were so kind. It is a wonderful hotel that has everything you need and more. We loved the free bikes and the pool was cooling when we needed it. Hoi An was by far our favourite Vietnamese city thanks in part to this fabulous hotel. Food in the restaurant is also very tasty!!

Room Tip: Downstairs rooms facing the rice paddies are an oasis!
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoianchic, Owner at Hoi An Chic Hotel, responded to this review, 15 August 2014
Dear Traveler

Thank you for taking the time to provide us with your comments. We were delighted to share your birthday with you and help you enjoy cake! Depending on the package you book (directly on our website hoianchic.com) we offer complimentary inclusions. The Buffalo Cart excursion and our Chic Boat cruises are fantastic ways to see the country side and learn about local culture. Even if they are not included in your package, we can certainly arrange them for you as a tour. We were very sad to see you were ill, because we want all our guests to have the very best time with us. It was very nice to have you stay with us and we hope that you will come and see us again soon.
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

Excellent hotel! I'm glad we made the decision to book the Hoi An Chic. The hotel is between the beach and the main part of town. The rooms are comfortable, look great, well maintained, and quiet. Some aspects I would like to highlight:
- Staff was among the most helpful and friendly I have come across
- Shuttles ran at a convenient schedule. It was fun riding into town in the Willys Jeep
- If you don't want to take the shuttle back, it costs between $2 - $3 for a taxi ride back from the river in Hoi An
- Nice restaurant, especially enjoyed breakfast every morning and the Cau Lau

Room Tip: We had the Grand Chic Room. Great room, awesome value, but if you don't want to spend more for...
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tom A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoianchic, Owner at Hoi An Chic Hotel, responded to this review, 15 August 2014
Dear Traveler

Thank you for staying with us and enjoying our Romance package. We are always delighted when our guests enjoy their stay. We hope you found the spa relaxing and enjoyable and hope that you will return and see us again soon. Thank you again for your feedback. It helps us improve everything that we do.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hoi An Chic Hotel

Property: Hoi An Chic Hotel
Address: Nguyen Trai Street | Cam Chau Ward, Hoi An 560000, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #18 of 140 Hotels in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hoi An Chic Hotel 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
HOI AN CHIC, a boutique retreat is destined for those who want the basics done right - a good night's sleep on a comfortable bed, a good breakfast, great connectivity and all the necessities for a relaxed stay. The ideal place to bring home unforgettable travel experience amidst the fascinating landscape of the pastoral paddy fields.The unique design of HOI AN CHIC coupled with its red terracotta tiled roofs reflects the typical architecture of the ancient town of Hoi An.Location: set amidst the paddy fields and Hoi An countryside, HOI AN CHIC is an ideal place to capture unforgettable travel experience. The retreat is about 37km from Danang airport, 2km from Hoi An ancient town and 2km from Cua Dai beach. ... more   less 
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