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Michelle S
London, United Kingdom

What's not to love

5.0 of 5 bubblesReviewed 13 Dec 2018
I stayed here for 5 nights and absolutely loved it. I was a solo traveller and enjoyed the tranquility of leaving hostels behind for a brief while. The Staff are all fantastic and really bring the welcome of Vietnam. I actually had my birthday here - I never mentioned it, yet after my day out - I got back to a birthday cake from a local bakery (I shared this with the staff). Unusually too, the mini bar is no more expensive than the bar. The rooms are comfortable and quite frankly no more expensive than certain budget chains back in the UK but the level of service (including an amazing turn down) far exceeds. i have already recommended this hotel to friends of mine looking for a long haul destination with both beach and city attractions.
Date of stay: November 2018
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Dzung P, Chủ sở hữu at Hoi An Chic - Green Retreat, responded to this review
Responded 27 Dec 2018
Dear Michelle S,

Thank you for sharing such a eloquent and motivating review. It gave us great pleasure on taking care of you.

We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team.

We are looking to welcoming you back in the nearest future.

With best regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,511)
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All reviews paddy fields hidden beach old town marble bath free bikes rooftop pool boutique hotel our honeymoon shuttle service the hustle and bustle an oasis perfect stay our room was spacious bike ride rooms are beautiful cua dai beach stayed here for nights
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Reviewed 14 November 2018 via mobile

My husband and I booked the Grand chic room for 4 nights. The hotel and room completely exceeded our expectations.

We have stayed in many hotels worldwide but the luxurious value-added notwithstanding the price ($115 Canadian per night at the time of this writing) has set the Hoi An Chic retreat apart from the rest.

The staff are friendly, helpful and attentive. The rooms serviced twice daily. Cleanliness was impeccable, no easy feat considering it's a hot and humid country.

The air conditioning worked efficiently and most importantly, quietly ( there were two of them in our suite, one for the bedroom, one for the bathroom tub and shower area). The kind size bed had a luxurious thick mattress topper that felt like you were sleeping on a cloud.

There was a newer Dell laptop for our use in the room and plenty of electrical outlets to plug in our devices for re-charging at night ( we are tech-heavy users and also appreciated the good Wi-Fi in the hotel and in Hoi An in general)

We liked that the retreat was also eco friendly ( reused newspaper folded into bags for lining the waste bins, Grolsch lager and other larger glass bottles used as refillable purified water bottles for use in the room etc.

A mini bar fridge always stocked with cold water.

The breakfasts ( included with the room price) are simply amazing, with everything to cater to Asian, European and Western tastes. Full buffet with a chef standing by to whip up your favorite crepe, pancake or egg based dish, or as in our favorite, a delicious bowl of beef pho ( we are from Canada, so pho was something we had not tried for breakfast before coming to Vietnam, but now we are both hooked on it!).

We also had a snack in their restaurant (spring rolls and salad rolls) both excellent. Especially the spring rolls, as they used the special lacy rice paper wrapping to deep fry into a delicate, crunchy outside. (Imho, they are far superior to the spring rolls served in the famous Morning Glory restaurants in town)

The free bikes were a fun way to explore the city or go to the beach, and their free shuttle service ( usually in a air conditioned van) was also very helpful. My husband particularly enjoyed riding in their war era army keep that you can sometimes get as a shuttle to town.

Overall this resort rates more than 5 stars, and is world class in our opinion. We would definitely recommend the Grand Chic room to anyone looking for a fabulous stay in Hoi An.

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank 2travellers2go
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dzung P, Chủ sở hữu at Hoi An Chic - Green Retreat, responded to this reviewResponded 19 November 2018

Dear 2travellers2go,
Thanks for your kind review.
It was our honor to have you as our guest .
We are so happy to hear that you had pleasant stay and that you liked our location, room decoration, our food, our free service and friendly staff.
Located in the countryside, among the paddy fields, our hotel is a peaceful and green retreat for guest who love to relax and escape the hustle and bustle of the old town. Only 2 km far from the old town, we provide free bicycle and shuttle bus by Jeep to make guest feel as satisfied as possible.
Once again thank you for the feedback and looking forward to having you back with us.
Yours sincerely,

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Reviewed 9 November 2018 via mobile

This review has been long time coming and I hadn’t forgotten about Hoi An Chic hotel. I spent few days here from 1 September onward and couldn’t fault the staff or the services. The room was amazing and had everything one could want - even a laptop. The breakfast each day was top notch and the pho in the morning was a must have. The staff at this resort were amazing and couldn’t do enough. Pool area was clean and relaxing.
For my husbands birthday they prepared a complimentary cake which was delicious and presented it so well while singing happy birthday to him when we checked into the room.
As part of our booking deal we got free mini bar and one dinner. Trust me when I say the dinner was lavish and prepared according to our wishes. It was a full spread. We enjoyed it so much, while I was thinking a complimentary dinner would be just one main and nothing special. But we got starters and then more and then soup and then mains and followed by desserts. The time of the dinner was also adjusted to our convenience. The restaurant stayed open for when we returned from our city excursion.
We just loved being here and could have easily stayed more. The value for money is amazing. They even provide regular shuttles to the old city and beach. We were taken in open army jeep and the ride was thrilling. The best part was the staff who provided everything we asked for. Plenty of drinking water and room supplies were replenished timely. Cleanliness was also exceptional. If you are thinking of booking this place, do not hesitate.
There is also a day spa free hundred metres from the hotel that I tried for a massage which was amazing and low priced.
Thanks to everyone at Hoi an Chic from us. Lots of love from New Zealand and we will see you again.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank hinz_Auckland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dzung P, Chủ sở hữu at Hoi An Chic - Green Retreat, responded to this reviewResponded 12 November 2018

Dear hinz_Auckland,
Thank for choosing to stay at Hoi An Chic Hotel for your trip.
We are delighted that you are satisfied with our location, room decoration, our swimming pool and other service rendered by our friendly staff .
Rest assured that we will pass on your kind words to our staff.
Set among the paddy field, Hoi An Chic is a small green oasis where you can escape the bustle and hustle of the old town, relax and enjoy the peaceful trip. Although it is only 2 km far from the old town, we arrange free bicycle, free shuttle bus by minivan or Jeep to help guest discover beautiful Hoi An city in the most convenient way.
All of us at Hoi An Chic Hotel hope that we will have the pleasure of welcoming you back again soon.
We wish you safe travels until we meet again.
Warmest regards,

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Reviewed 4 November 2018 via mobile

Hoi An chic was great. Lovely resort style accommodation. The staff are AMAZIING. Super helpful and friendly. We usually caught a taxi to old town which was about $3 one way. Hoi An chic also have free bicycles so you can ride around. Actual room was great, clean and had all that you needed. Definitely would go back again. Thank you

Date of stay: October 2018
Trip type: Travelled as a couple
4  Thank natnat21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dzung P, Chủ sở hữu at Hoi An Chic - Green Retreat, responded to this reviewResponded 12 November 2018

Dear natnat21,

Thank you for sharing such a eloquent and motivating review. It gave us great pleasure on taking care of you.

We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team.

We are looking to welcoming you back in the nearest future.

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2018 via mobile

The staff at this hotel was great! From the moment we arrived late at night, to departure, they welcomed us with smiles and open arms. It was our honeymoon and they even brought us a custom cake to celebrate!

The room was fantastic as well- clean, with all the amenities, and a beautiful view.

We’ll be sure to return the next time we’re in Hoi An! Thank you guys!

Date of stay: October 2018
Trip type: Travelled as a couple
2  Thank SeraH28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dzung P, Chủ sở hữu at Hoi An Chic - Green Retreat, responded to this reviewResponded 25 October 2018

Dear SeraH28,
Thank for choosing to stay at Hoi An Chic Hotel.
We highly appreciate your kind comments and thank you for sharing them on TripAdvisor.
We are delighted that you had such a pleasant experience with us.
Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care.
All of us at Hoi An Chic hope that we will have the pleasure of welcoming you back again soon.
We wish you safe travels until we meet again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2018

Our daughter turned us on to this hotel, about 2 km from old town and the beach. The rooms are well done blending the inside and outside. The bathtub is outside, while the sinks and shower are in the room. Our room also had a balcony.
The restaurant and bar is outdoors and overlooks a rice paddy. The roof over the bar holds a swimming pool and lounge chairs.
The hotel runs a shuttle to downtown, but a cab ride is only 55 VND.
Breakfast was a buffet, with a Vietnamese and Western lunch and dinner menu. The food was tasty and all prepared. I tried both sides of the menu. The Pho Bo soup is a meal in itself!
The hotel has bicycles that you can borrow and old US Army jeeps for the shuttle and jeep tours.
The staff is extremely welcoming and gracious.
If we visit Hoi An again, we will definitely come back to this hotel.

Room tip: Room 699 has an adjoining room door that can accommodate families.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank FT3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dzung P, Chủ sở hữu at Hoi An Chic - Green Retreat, responded to this reviewResponded 25 October 2018

Dear FT3,
Thank you very much for choosing to stay at Hoi An Chic Hotel and taking time to share your experience with us.
We are glad to know you had an enjoyable stay with us and that you liked our hotel location as well as decoration, other services rendered by our friendly staffs, especially tasty breakfast and free shuttle bus to the old town and local beach by Jeep.
Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care.
All of us at Hoi An Chic Hotel hope that we will have the pleasure of welcoming you back again soon.
We wish you safe travels until we meet again.
Warmest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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