I had a lovely time staying in the hotel.
I mostly wanted to write this review to say thank you especially to Rebecca (thi) who was working at breakfast this morning. Something had happened which really upset me back at home and I was upset at breakfast but Rebecca could not have been more empathic, understanding and wonderful. She is an asset to the team. I was sad because I could not phone home as my phone was blocked, and she immediately used her initiative to go upstairs and arrange with the very good hotel boy called truong (ken) for him to take me to somewhere to have my phone fixed!! Ken was very helpful and made me feel very comfortable and we got the phone fixed together, with no request of any form of payment, just out of excellent customer service. I thank both Rebecca and ken for being so good to me!
- Official Description (provided by the hotel):
- Overlooking that legendary Hoai river running peacefully in front and just a few steps from the famous Japanese Bridge (the symbol of Hoian), the Little Hoian Boutique Resort offers guests a superb location whether your pleasure be relaxing, touring, shopping, dining or simply exploring the two Unesco’s World Heritage list: Hoian Ancient Town & My Son Holy Land.Our 30 stylish rooms & suites are tastefully designed and decorated with a perfect blend between the Vietnamese lifestyle architecture and Heritage influenced theme, to ensure the most comfortable and enjoyable stay. No matter how many times you come back to visit us, you can always experience something different. ... more less
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