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“A unique experience”

Reaching Out Tea House
Ranked #2 of 58 Coffee & Tea in Hoi An
Certificate of Excellence
Price range: US$2 - US$5
Cuisines: Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
Reviewed 15 July 2014

Wonderfully peaceful and moving experience, so calm, welcoming and unique. Superb tea and coffee and home made treats, a must to visit if you love quaint tea and coffee houses as we do.

Thank CarolandBob17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 16 July 2014

Yes indeed...."unique" would describe our Tea House and we really appreciate accolades from British tea drinkers!

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1,316 - 1,320 of 2,227 reviews

Reviewed 15 July 2014

This tea house is run for and by disabled people and the concept is to enjoy superb tea in silence, using signs provided on the tables to order, pay, thank and ask questions. The tea selection was good, beautifully presented and service excellent. Very peaceful and atmospheric.

Thank Amanda885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 15 July 2014

We like it when we read that the tea is superb......locally grown, organic teas prepared in the Vietnamese way.

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Reviewed 14 July 2014 via mobile

A lovely experience and an escape from the busy streets of the old town. The passion fruit biscuits are a must try!

Thank BethGoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 15 July 2014

Thank you for your positive review of the Reaching Out Tea House.

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Reviewed 14 July 2014 via mobile

This was my highlight of hoi an and is a must do. The staff were incredible, so friendly and amazingly communicative with no speech, amazing. This was such a peaceful and relaxing afternoon, I could of sat there all day looking out over the busy streets of the old town. Would especially recommend the homemade passion biscuits to go with your cup of coffee or tea. Absolutely delicious and a truly special experience.

Thank Isabelrosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 15 July 2014

Vietnamese traditional hospitality is founded on the belief that everyone is to feel welcomed and special....and treated with grace. Our staff is able to do that for many customers every day. Thanks for letting us know that we did it again for you!

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Reviewed 14 July 2014

We went to this beautiful little Tea House after reading the reviews on Trip Advisor! We weren't disappointed - it is beautiful, so tranquil and one of the nicest Tea Houses I have ever visited. The staff (all deaf) were amazing! So warm and welcoming .. as we ordered the waitress excitedly pointed to the copy I had printed off from Trip advisor so I could find it that was on the table and she showed me it was her picture on the website! We laughed as I took her photo holding the page!!! We had a cookie selection and lemon drink - beautifully served and very dainty. A couple of days later we returned and laughed again about the photo I took. Don't miss this little piece of paradise that is full of courageous workers making a difference in a beautiful town. Thank you for a wonderful experience!

1  Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, volunteer at Reaching Out Tea House, responded to this reviewResponded 15 July 2014

Our staff take great pride in the reputation of their service, as repeatedly reported on Trip Advisor.

Making friends like you from around the world, who share a personal moment through photos, written word, gestures or laughs are unexpected rewards.

Thanks for telling your story about the Reaching Out Tea House.

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