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“Serenity amongst the chaos” 5 of 5 bubbles
Review of Reaching Out Tea House

Reaching Out Tea House
Ranked #2 of 40 Coffee & Tea in Hoi An
Certificate of Excellence
Price range: US$2 - US$5
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: Cheap Eats, View, Child-friendly, Special Occasion Dining, Romantic, Local cuisine
Dining options: After-hours, Free Wifi, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible
Description: The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.
Bellbird, Australia
Level Contributor
92 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Serenity amongst the chaos”
5 of 5 bubbles Reviewed 24 August 2014

This place is an oasis in the madness of Hoi An.We loved the tea and coffee , and the cookie tasting plate was fantastic. This is a great initiative and every visitor should experience it at least once. A trip to the gift shop in the next street is also well worth a visit to help support this great cause.

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Travelntomos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this review, 26 August 2014
The tranquility of the Reaching Out Tea House is certainly a draw for our customers, but we know too that the quality of our food and service must always be of high standard. The cookie sampler is the best way to try all of our little treats. So glad that you had a good experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Tuusula, Finland
Level Contributor
187 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
“Gorgeous place”
4 of 5 bubbles Reviewed 22 August 2014

I really like this place, it is really beautiful. Atmosphere is nice and quiet. Girls working here are absolutely fantastic and so friendly. Tea was good and there wasn't too many options on the list. Go for experience, even if you not too keen to tea. And they do have coffee too.

  • Visited August 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
Helpful?
Thank mambochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this review, 27 August 2014
Yes, the Reaching Out Tea House is beautiful.....authentic Vietnamese style. We limit our menu for several reasons. Firstly we want to focus on local, organic when possible products ( the lime juice is a nice option on these very hot days) Secondly, by keeping our menu simple our staff are able to offer the gracious service, in a traditional Hoi An welcome.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“tranquil place in Hoian”
5 of 5 bubbles Reviewed 20 August 2014

atmosphere's so great and peaceful. I spent a whole morning sipping nice dripping coffee and writing postal cards. Staffs were very nice and always smiley! By the way, the green tea coconut is delicious!!!

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Lisheng C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this review, 27 August 2014
We are happy that you found the Reaching Out Tea House a tranquil place to write your postcards. And yes...the green tea, coconut cookies are a treat!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City, null, Vietnam
Level Contributor
95 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Good tea, lovely atmosphere”
4 of 5 bubbles Reviewed 20 August 2014

The tea is very fresh. The staff are all hearing impaired, and so the cafe is quite quiet. This makes a nice change from the street outside, where 30 seconds rarely passes without someone trying to hawk you something. A lovely place to have a break while in Hoi An, then! The cups and pots (real quality) used here are all made by the artisans working for Reaching Out, and if you like them, you can buy them.

  • Visited July 2014
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Duncan_Moore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this review, 22 August 2014
Thank you Duncan.....our inspired Manager instinctively knew that visitors would like a peaceful and quiet place for a few minutes of respite from noisy Hoi An. She designed the interior, sought the local organic teas and coffee suppliers and devised a service system which accommodated the speech and hearing impaired staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
44 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“A beautiful experience”
5 of 5 bubbles Reviewed 20 August 2014

I visited this beautiful tea house every day for a pot of tea and just loved the experience. Quiet, peaceful surroundings where you are served by the nicest of people. Also make time to visit their gift shop. A wonderful thing to do as you are supporting a terrific organization.

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Jo_AnnHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this review, 22 August 2014
We could not pay for better advertising than having you post on Trip Advisor that you came to our shop everyday!!! Wow! Thanks!
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