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“Great new hotel!” 5 of 5 bubbles
Review of VaiA Boutique Hotel

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VaiA Boutique Hotel
Ranked #60 of 140 Hotels in Hoi An
Certificate of Excellence
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great new hotel!”
5 of 5 bubbles Reviewed 19 January 2014 via mobile

Just spent 5 nights here. Beautiful little hotel, great location. Nice bright clean rooms and brilliant shower. Breakfast wasn't anything to write home about, but it was still a good start to the day with sufficient options. Staff members Susan & Trinh were lovely and very helpful. Only tiny criticism I would have is not all the staff are friendly and sometimes seem a bit indifferent. But really not a big deal to us. We would stay here again and recommend to friends/family.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jzer86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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533 reviews from our community

Traveller rating
    307
    165
    47
    9
    5
See reviews for
37
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Sydney, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 January 2014 via mobile

My husband and I recently stayed at the Vaia Hotel for 4 nights in January.
The hotel is in a great spot close to the ancient town 10 min walk and 20 min easy bike ride to the beach. January is not beach weather so we decided being closer to the town would be better.
Push bikes are supplied free from the hotel.
The rooms are very nice and modern we stayed in a deluxe room which is located at the front of the hotel. It is very spacious and clean.
Breakfast is simple but nice.
Front desk staff very friendly and helpful.

Stayed January 2014, travelled as a couple
Helpful?
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 16 January 2014 via mobile

We really enjoyed our stay here. It isn't the Grand Hyatt, but isn't priced like it either. Clean, bright room, powerful shower and everything we needed. New on the market so everything in good order and everything works! Very well located for old Hoi An attractions which are especially easy to get to with the free bikes. Staff are very helpful and importantly for us, speak English. Value for money, probably the best hotel we've experienced.

Stayed January 2014
Helpful?
Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2014

AS soon as we walked into this hotel we were greeted by friendly staff and a free welcome drink, refreshing after our long walk. They also gave us a little fridge magnet to celebrate the new year. We were then told that we would be upgraded to a deluxe room. Fantastic! The room was comfortable, clean and roomy. Breakfast was delightful. Overall best stay in Vietnam

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chantelle2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 13 January 2014 via mobile

Good stay here. The hotel is pretty close to the town and the free bikes are a good addition. Room was clean and well fitted out and the staff were helpful.
If possible, avoid a room on the ground floor as it can be quite noisy because of the buffet breakfast in the morning.

Stayed January 2014, travelled as a couple
Helpful?
Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

This is clearly a pretty recently constructed hotel with fine, clean rooms. At $28 per night for a double room including breakfast, it was quite a steal, and in this price category it was the most luxurious hotel we stayed in during our Vietnam holiday. The rooms are well equipped: they have a safe, hairdryer, TV, water boiler, umbrellas, 3 towels per person, soap, toothbrush, etc.

The beds are comfortable and the room is decently sized. The bathroom is large with a spacious shower. The corner room in which our friends stayed at was a lot smaller than ours though, especially the bathroom.

Breakfast is okay - I ordered the omelette with veggies and cheese one morning and wasn't crazy about the weird cheese part. But the rest are generally fine, all served with a baguette.

There are some noise issues though. The first night our friends had problems sleeping because of a loud water pump noise from the roof, though I didn't really hear much of it. This was fixed the second night though. The other strange noise issue is the lobby and hallway noise, which seems to echo through the hotel and into rooms (on the first floor at least - though first floor, I suppose, is second floor for any Americans out there). During breakfast in the lobby, the loud echoing sound is an issue too, especially if there are little brats involved.

We had some problems with our VietJet flights leaving Hoi An, and the lady at the lobby was very helpful in helping us figure everything out by spending an hour of her time on the phone with VietJet and the language barrier it involved. She made it possible for us to sort everything out without having to rebooking our travel itinerary, which was priceless.

Free bike rental if you ask for it on time. Two laptops in the lobby for internet connection (and wifi all around), free cocktail hour in the evening. Convenient location to town. Great staff.

Room Tip: Try to avoid corner rooms because they seem to be on the smaller side.
See more room tips
  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank turtlebum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 8 January 2014 via mobile

I can't help but feel I need to respond to the review by camerontran as I was there the morning they checked out and was gobsmacked at their complete rudeness to the staff. Yes it isn't convenient to not have the card option to pay but remember where you are. It's not America or any other western country. Things are done differently and you need to be flexible. Aside from that our stay was fabulous. Service and room facilities were excellent for the price rate. The breakfast could be tweaked a little as in more options but we loved the fresh fruit and omelettes. Don't let nasty reviews of petty people put you off, this place is fantastic!!!!

  • Stayed December 2013
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NightDiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about VaiA Boutique Hotel

Property: VaiA Boutique Hotel
Address: 489 Cua Dai Road | Hoi An City Center, Hoi An, Vietnam
Phone Number:
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #60 of 140 Hotels in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:2 star — VaiA Boutique Hotel 2*
Number of rooms: 18
Official Description (provided by the hotel):
Just a short walk from the ancient city of Hoi An, VaiA Boutique Hotel Hoi An caters to demanding travellers in pursuit of cosy and comfortable accommodation for the duration of their stay in Hoi An.Its bright, contemporary design and decoration creates a welcoming and relaxing environment for VaiA Boutique Hotel Hoi An guests, and coupled with the personal service assured by the hotel staff, will help to make your stay a memorable experience.Eighteen well-appointed rooms ranging from Junior, Standard, Deluxe to Signature provide a comfortable home base from which to explore the ancient city on its doorstep.Breakfast and light refreshments are served at the Little Terrace Café in the lobby. Free tea and coffee is available to guests throughout the day at the Little Terrace Café.Free wifi is available throughout VaiA Boutique Hotel Hoi An, and free Internet access is provided for guests in the Lobby.Other services including airport/train transport, tour desk, bicycle hire are all available at the Reception. ... more   less 
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