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“Luxury and beautiful hotel in Hoi An”

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Waterside Resort & Spa
Ranked #132 of 144 Hotels in Hoi An
Kuala Lumpur, Malaysia
Level Contributor
84 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Luxury and beautiful hotel in Hoi An”
Reviewed 10 May 2013

Had been stay here 1 night via walk in because this hotel had recommended by my friend who is living in Hoi An. It had given me a different feeling after 3 hours travel by car from Hue to Hoi an. The peaceful and relax mood had starting when i just walk in to the lobby and the reservation staff bring me to have review the room first before i decided to stay at river view villa room. I like the view and the service here . The hotel amenities are nothing to discuss about because this hotel is very new . Brilliant and luxury in Hoi An and excellent team

  • Stayed April 2013, travelled on business
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Helpful?
Thank HosenTuananh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (12)
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Phnom Penh, Cambodia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2013

Although this hotel is well located and has nicely designed rooms, it seems to have fallen on hard times. The lush green gardens pictured in ads have dried up and the predominant colors are brown and grey. Apparently a renovation is in progress which meant that noisy and smoky weed trimming machines and equally noisy workers shattered any peach and quiet that I expected to enjoy. Work began at 7:00 AM and continued to 4:30 PM. In addition, one of Vietnam's famous early morning propaganda loudspeakers is located very nearby so expect to be woken up at 5:00-5:30 with martial music and exhortations to follow the example of Uncle Ho screamed into your room. The two desk staff were friendly and helpful but since they alternate 18 hour shifts, were often sleeping or nearly so. The included breakfast was adequate but unimaginative e.g. a "cheese omelet" consisted of a plain omelet with a slice of processed cheese draped over the top. Meals other than breakfast must be taken in town as there is no restaurant. Wifi and cable did managed to function properly.
This was probably a good hotel in the past and may very well be acceptable again in the future. However, I suggest giving it a miss until renovations have been completed. For a few dollars more, book the Pho Hoi Riverside Resort directly across the street and enjoy a much better standard with a riverside cafe, restaurant and pool.

  • Stayed April 2013, travelled solo
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Helpful?
Thank Catinat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hoi An hotels

Manchester UK
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 17 April 2013

Look at the other reviews here and you’ll find that most people are OK with this place and a few hate it. I found it excellent and excellent value. If you like peace and quiet, you probably will be too. Set on the riverbank of Cam Nam Island, rooms are not 54sqm, as advertised, but they are large and each has a peaceful veranda or balcony facing the wilderness-style garden, full of birds and butterflies, stretching down to the river. The rooms are decently furnished, with comfortable beds, though some of the bamboo stuff is getting a bit rickety. Everything (aircon, hot water, shower, etc.) works pretty well.

The great beauty of this place is its comparative tranquillity in this noisy country. And yet the location is perfect. 100m away across the bridge is the main market, adjacent to the Old Town historic area, but Vietnam Village feels a world away from the milling crowds of tourists and endless queues of intrusive touts.

Breakfast is pre-ordered and served in the room if you prefer. The village noodle (really cao lau) is tasty with quail eggs and prawns, the omelettes arrive hot and taste fine. Bland overpriced tourist restaurants are lined up just across the bridge and the island itself has a couple of nice places to eat. One is 100 metres along the riverbank from the hotel ‘back entrance’. For another with some of the best food in town, turn right out of the hotel main entrance, cross the island (only 400m) until the road turns sharp left and go a few metres right down a lane to another waterside place (huge menu in Vietnamese only).

The people who hate this hotel seem to be those who want everything shiny and new. There’s not much new or shiny here and it’s seen smarter days, but if you don’t mind a little rickety charm, it’s a great choice and a greater bargain. Others have mentioned the mosquitoes in this semi-rural setting and if you fling doors and windows wide, they will accept your invitation to dine. It’s not that bad though – nets are provided, but I never had to use them. The 'musty' smell some report is because they spray for mosquitoes before each guest moves in - it vanishes after a couple of hours.

Room Tip: Upstairs rooms have a divided balcony, rather than a common veranda (shared with one other room). Th...
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  • Stayed April 2013, travelled solo
    • Value
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Helpful?
1 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoiantravel1, General Manager at Waterside Resort & Spa, responded to this review, 19 April 2013
Thank you very much for your kind words comment about us on Tripadvisor.
We are very happy to know that you enjoyed to stay with us. We try to improve this resort on better construction and services as well.

Hope to welcome you back in the future.

Best regards,

Nguyen Son Thuy
Acting GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 January 2013

Firstly the river view room we booked and confirmed by email was not available. Each morning we were woken between 6.30am and 7.00am by loud noises coming from the buildings next door. The WiFi broke during our stay and was not repaired, washing was returned damp and smelling musty and after we found a mouse in the room we gave up and simply moved hotels.

  • Stayed January 2013, travelled as a couple
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Helpful?
Thank Englishman_abroad100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Beach, Florida
Level Contributor
259 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 2 December 2012

Nice setting across the bridge from the market. Lush grounds with a lot of banana plants, palms and bamboo. A short walk to the old town. Big rooms with patios. WiFi and cable tv. The shower could use better pressure but it was adequate. Breakfast was okay.

  • Stayed November 2012, travelled solo
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Helpful?
Thank updog247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing, United Kingdom
Level Contributor
426 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 27 November 2012 via mobile

We stayed for 4 nights. The hotel is definitely not a resort, but still a pretty relaxing place to stay. We had a river view ''villa'' but the river was not really in full view because of the large palm trees in between the room and the river. The room was large and reasonably well furnished but a little old fashioned, which summed the hotel up in general. Every public area was a little run down and in need of some TLC, but the staff were great. Breakfast was minimal, but OK. The hotel was at one time a lovely building and with work could be again. We loved it and it seemed to have many repeat visitors who like us appreciated the 5 minute walk across the bridge to the town.

  • Stayed November 2012
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Helpful?
Thank Azurian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MA
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 March 2012

Remnants of a defunct theme park of a 19th century vietnamese village still interesting to walk around for this potter. I could get that kiln up and running in no time. The huge common space with very few visitors and nobody at huge restaurant below. We liked staying over the bridge, looking out over coconuts while eating breakfast (delivered to room) and listening to the awakening morning market across the river. Rent bikes or moto from wonderful woman next door. Nice enough room. Funny plumbing, but I often find humor in Asian plumbing.

Room Tip: upper level better view
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank siyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterside Resort & Spa

Property: Waterside Resort & Spa
Address: Xuyen Trung, Cam Nam, Hoi An 84, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #132 of 144 Hotels in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Waterside Resort & Spa 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
Viet Nam Village Resort is located near Cam Nam Bridge and Thu Bon River. It is opposite Hoi An Market. It has 16 rooms with nice garden view and river view. It takes the visitors 7 minutes to walk into the center of Hoian town. Add: Cam Nam, Hoi An, Quang Nam, Vietnam. ... more   less 
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