We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good and bad”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hoi An Historic Hotel
Ranked #79 of 163 Hotels in Hoi An
Certificate of Excellence
Reviewed 3 April 2013

I enjoy this lovely old hotel. Nice garden, great location, relaxing atmosphere. However, the beds are like concrete and the area round the pool and granite stairs are still very slippery when wet. Six years ago my husband slipped and broke a rib. Nothing's changed.

Stayed: April 2013, travelled as a couple
Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 9 April 2013

Dear Mr .Ruth A ,

On behalf of the Hotel Management and team would like to send warmest greetings to you and want to express our sincere thanks to have you stay with us .

We are very happy when you return to stay in the hotel after 6 years and have good comment for us
Your comment is good value for us to know and improve our product be better in paying attention to avoid slippery areas we have plan to renovate the pool and granite stairs .

Once more again , kindly thank you very much for your precious feedback and look forward to welcoming you back to Hoi An Hotel next time .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,732)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,007 - 1,013 of 1,732 reviews

Reviewed 3 April 2013

Excellent hotel within walking distance of all the interesting shops and restaurants of the old quarter. The ground floor room was large and opened onto an enclosed courtyard which contained sun lounges. The bed was comfortable and everything within the room was immaculate.The day spa was good, they provide an excellent pedicure. The staff were efficient and courteous and breakfast under the trees was a delight. i have nothing negative to say about this hotel and would return.

Room Tip: Ask for a room on the ground floor in the history wing
See more room tips
  • Stayed: March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JJ1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 9 April 2013

Dear Ms . JJ1212 ,

Warmest greetings from Hoi An Historic Hotel .

The hotel team would like to express our sincere thanks for your choosing Hoi An Hotel on your vacation when you had holiday in Hoi An city .

It is our pleasure to know that you have enjoyed your stay with us when our team have tried our best to bring best service to guests and do wish to meet satisfaction from guests.Your good comment will be continuosly motivation for us to develop our abilities and skills to have perfect service .

We are looking forward to welcoming you back to Hoi An Hotel next time .


Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2013 via mobile

Everything was excellent at this hotel. As soon as we walked in, the staff was attentive and extremely helpful. Our room was unfortunately located next to the school, so we could hear the children when they were outside playing. Didn't bother me and my husband though.

Breakfast was pretty good in my opinion, as a Vietnamese Canadian, I was happy withthe Vietnamese offerings. My husband is Western and he was happy with the breakfast as well. It was easy to walk around town from the hotel.

We were happy with the cleanliness of the room. We were extremely pleased with all aspects of our stay.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 9 April 2013

Dear Ms .Anne M ,


Hoi an Historic Hotel team board would like to send best greetings to you and express our sincere thanks for your choosing Hoi An Hotel on your vacation .

We are really happy when we know that you have had high appreciation to our service .It is good value for us to continue learn more knowledges and skills to improve service must be better to meet guetss' expectation .

We do hope that we will have another chance to serve you again in this hotel in near future .

All the best to you and your family .


Kindest regards,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2013

We booked on the Internet and got a package deal, which was free transfer too and from the airport, a guided tour round Hoi An, a foot massage for two in the spa and a day trip too My Som and diner for two in the restaurant(drinks not included).
We were supposed to only stay for two nights but extended an extra two, and that should say it all.
Everything about this hotel was good value and a good base to explore from.
The Shuttle bus too the beach was a good thing,but my only gripe was having too pay $5.00 for sun beds and towels.
The staff were amazing and we didn't want too leave.

Room Tip: 352 over look the pool area
See more room tips
  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank nicolas p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 9 April 2013

Dear Mr. Nicolas p ,

Best greetings from Hoi An Historic Hotel .

We would like to send kindly thanks to have you stay with us as well as your good comment on TripAdvisor .

It is our pleasure to know that you have had an enjoyable holiday in Hoi An Hotel .We continue to try our best to work hard in order to meet almost expectations of guests although it is still our mission sometimes and is forced to learn more experience to do perfect service .

We are looking forward to welcoming you back to Hoi An Hotel next time .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2013

This is a nice oasis from the main town, it's a nicely laid out and friendly hotel. We stayed here 5 nights in March as part of a tour of Far East. Overall the hotel,is very friendly and the staff very helpful at all times. Rooms are spacious and up to the 3-4 star rating of the hotel. There is a convenient bus service from the Hoi An Ancient to the sister beach resort but you have to pay $5 for a sun bed at the beach.

We even tried the restaurant for dinner one rainy evening and the food was ok, burger and club sandwich.

Breakfast provides a good choice and is tasty.

I would only raise a few points where things could be improved:
The bathrooms are a real let down
The shower head is in a fix position on the wall and could not be adjusted from it's low position
Bathrooms are dark and really need updating and modernisation (we were in the trendy block)

Other point is that at breakfast service is ok but not very proactive, you have to almost beg someone to come and pour coffee and tea or to re set the table again with cups and cutlery.
The staff are very helpful and friendly but just don't quite get there in providing an efficient and great service.

Overall a great hotel with friendly staff but the bathrooms need sorting out as it lets the whole experience down and some retraining in breakfast service would be a good idea.

Stayed: March 2013
Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 9 April 2013

Dear Mr. Rob K ,

On behalf of Hoi an Hotel Management and team , we would like to send you warmest greetings and express our sincere thanks for your choosing Hoi An Hotel on your vacation when you have visited in Hoi An city .

Your highly appreciation to our service is motivation for our staff to know and improve the service be better to meet all expectation from guests .With lacking of bathroom update and proactive service in restaurant , we learn good experience by your comment and retrain service at breakfast as well as update bathroom , that would be duty mus be done .

Once again , kindly thank you very much for your comment and look forward to welcoming you back to Hoi An Hotel next time .

Best regards,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2013 via mobile

A lovely hotel in the heart of the old quarter. A great location for a stay in Hoi An as it is walking distance to many shops, bars and restaurants. The hotel also provides a free shuttle bus service to the beach. We also used the hotel's airport pick up service which was $22, not bad as the  airport is about 45mins to an hour away. The  grounds of the hotel are very nice with a big pool and a few different bars. Staff were very friendly and helpful particularly when we asked to change rooms to a room with a balcony. The breakfast was one of the best we have had during our extensive travelling across Asia with lots of choice catering to all tastes. All in all a good stay!

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Scallybobs511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 7 April 2013

Dear Ms . Scallybobs511 ,

Warmest greetings from Hoi An Historic Hotel .

We would like to express our deeply thankfulness for your choosing Hoi An Hotel on your vacation as well as your good comment on Tripadvisor .

It is our pleasure to know that you have had enjoyable stay in Hoi An Hotel when our team have tried our best to work hard so that the service can meet guests' expectations .Your good comment is very good value for us to continue developing skill ang knowlegde to improve the service more and more getting better .

We do respect your comment highly and look forward to welcoming you back to Hoi An Hotel in near future .


Best regards,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2013

we returned to Hoi An history hotel because it is unpretentious, clean, friendly, comfortable and close to town. If you need any help ask for LAN, she can solve any problem promptly and sweetly. Eat dinner out but lunch around the pool is great.

Room Tip: Ground floor with a little balcony and garden is best.
See more room tips
  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kate4967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 3 April 2013

Dear Ms.KATHLEEN ,

Warmest greetings from Hoi An Historic Hotel .

I would like to express our sincere thanks for your coming back to stay with us and have a lots of comments in our service for us to improve the service of the Hotel more and more getting better .

We are proud of that when we are pleased to welcome you as members in our family , any your comment is contributed to development our product and service be more perfect .We respect highly for that especially mention me on your comment .I am willing to help all guests in the Hotel to get satisfaction during their stay in this Hotel and do wish they may meet me any time at the hotel and I can have chance to help them with my ability and my heart .

Our team and me would like to see you again in the hotel in near future and wait for more your support and help .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hoi An hotels
0.7 mi away
Hoi An Silk Marina Resort & Spa
0.5 mi away
Belle Maison Hadana Hoi An Resort & Spa
0.7 mi away
La Residencia Hoi An Boutique Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
Little Hoian Boutique Hotel & Spa
0.6 mi away
Hoi An Emerald Waters Hotel & Spa
0.3 mi away
Almanity Hoi An Wellness Resort
Show Prices
Show Prices
Show Prices

Been to Hoi An Historic Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hoi An Historic Hotel

Address: 10 Tran Hung Dao Street, Minh An Ward, Hoi An 564002, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #79 of 163 Hotels in Hoi An
Price Range: £43 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Historic Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hoi An Historic Hotel occupies lush and spacious grounds in the heart of the old town. It is the ideal place to stay for anyone who comes to visit Hoi An and its surrounding attractions which include the area's other World Heritage sites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Expedia, Ctrip TA, Agoda, Travel Republic (UK), TravelUp, Asiatravel.com Holdings, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Hoi An Historic Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing