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Hoi An Historic Hotel
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Reviews (1,822)
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All reviewsgreat locationold townjunior suitesister hotellarge hotelroom overlooking the poolbeach resortlovely hotelreception staffbreakfast buffetwithin easy walking distancelarge poolshort strollgreat poolegg stationfree shuttlefew minutes walk
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Reviewed 31 March 2014

The hotel has not a very personal atmosphere, more international and business-like, but the rooms are very comfortable, clean and nice. The infrastructure is perfect, and it is very well located within walking distance from the old city. But do not eat at the international restaurant! The breakfast is very good, but what they offer for dinner is extremely poor (concerns choice of meals, quality as well as the service).

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
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Thank Rudolf L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 10 April 2014

Dear Mr. Rudolf L ,

Warmest greetings from Hoi An Hsitoric Hotel .

The Hotel Management and team would like to say thank you very much for your staying with us as well as your comment on TripAdvisor .

According to your feedback , we will record and have more train our team in service and food quality at Restaurant in order to meet guests' satisfaction .

Once more again , kindly thanks for your precious feedback and look forwards to welcoming you back to Hoi An Hotel next time with more perfect product .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014 via mobile

From the time we alighted the bus we were warmly welcomed to this great property conveniently located to the shopping district in Hoi An

Only criticism was the shower over the bath with a little shower rose and the leg up or down may present a challenge for some.

For laundry I recommend the business across from the main entrance to the right down the little lane way. Good prompt service with no problems.

Rooms were clean and well appointed with caring and friendly staff

Breakfast was really good with a wide selection, don't miss the omelettes and banana pancakes

Stayed: March 2014, travelled with friends
Thank PaulDarcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 9 April 2014

Dear Mr. PaulDarcy ,

Warmest greetings from Hoi An Historic Hotel .

The Hotel Management and team would like to express our sincere thanks for your choosing Hoi An Hotel on your vacation when you visited Hoi An city .

It is our pleasure to hear that you have had an enjoyable trip in Hoi An Hotel and base on this response , our team will have good motivation to continue improving the service be more and more better to meet guests' expectation .

We are looking forwards to welcoming you back to Hoi An Hotel next time in near future .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014

I must say.. Location is very good. located on the main street . and the buffet breakfast which is served on the top floor of the hotel.breakfast and view is excellent .

Cleanness of the room is very good.. and the the decoration of the hotel and rooms are old style which is nice.. it gives the warm and cozy feelings...Staff is very friendly and helpful for the guests .. they guide and advise to the guests about the Hoi An... and city tours.

One can use in peace desktop and internet in the lobby...

Only laundry service was not so good.. it was washed but not ironed ....

Du Huyen Phuong/ Ms.

Guest Relations Manager. was very polite and friendly, She was giving attention for us for our comfort...
Next year I go again to stay and I will recommend my friends and others...

Room Tip: Rooms are nice with terrace.. every thing works well... Staff is very helpful.... Cheap rates and Valuable hotel.... We were satisfied...
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amir C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

We stayed here with a small tour group and were very satisfied with the level of comfort in the rooms, the breakfasts, pool, and especially the location as it is a short walk from the old quarter of Hoi An. I should also mention that the rooms were nicely furnished with some vaguely old fashioned oriental style built ins, giving a small room a bit of character. The pool area is lovely. The hotel has been in its location for many years so must have been expanded and renovated. Apparently, there are a number of both charming and luxurious resort type hotels in Hoi An; the Hoi An hotel looks like a modern two story American motel, but is comfortable and has a great location for seeing town
will come back

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Benjamin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 8 April 2014

Dear Ms.Benjamin m ,

The Hotel Management and team would like to send you warmest greetings from Hoi An Historic Hotel and express our sincere thanks for your choosing Hoi An Hotel on your vacation when you came to visit Hoi An city .

It is our privilege to hear that you have high appreciated to our service and your valued feedback will be valued motivation for our team to improve the service continuously more and more be better in order to meet guests' expectation .

Once more again , kindly thanks for your being our customer and look forwards to welcoming you back to Hoi An Hotel next time in near future .

Yours respectfully ,

Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014 via mobile

We had three nights here and found it very noisy. There was hotel noise, my husband could hear the printer at reception going early one morning while we were in bed. There was noise from the pool. There was noise from the nearby school.

We booked a junior suite which was supposed to have a private balcony but we didn't have a balcony.

The highlight was the lovely guy who cooks the eggs at breakfast. I also enjoyed the Spa. Good massage and free facial thrown in.

Very convenient location and serviceable but nothing special.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 8 April 2014

Dear Ms. Karen G ,

Warmest greetings from Hoi An Hotel .

The Hotel Management and team would like to express our sincere thanks for your staying with us

Regarding to your comment about noise caused in the hotel by printer at reception , room next door and by outside because of thin wall of hotel archecture .We learn and record it and do solution for any next renovation of the hotel in future .Our team also record and improve the skill in arranging the room base on guest's request .

Once more again , kindly thanks for precious feedback and look forwards to welcoming you back in Hoi An Hotel next time with more perfectly product .


Yours respectfully ,

Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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