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Hoi An Historic Hotel
Ranked #80 of 167 Hotels in Hoi An
Certificate of Excellence
Reviewed 19 April 2014

Each year we come to Vietnam for two weeks. We now always stay here having checked out other hotels that are walking distance to the Old Town and similarly priced. We love the gardens which creates a peaceful oasis in the bustling town. We love the swimming pool which we use every day. The rooms are generous, comfortable and air conditioned. Everything works well. The staff are well trained, speak English and are unfailingly friendly and helpful. Ms Lan, is still the go to person if you have any concerns at all; she wants you to have a great experience so do not hold back if things are not to you liking; she will do what it takes to please you.

Room Tip: Avoid the back (north side) of the building as it is near to school which starts promptly at 7 am. A...
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  • Stayed: April 2014, travelled as a couple
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Thank Kate4967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 29 April 2014

Dear Mrs.KATHLEEN & JUDITH ,

Our team can not express enough emotion to say thank you very much for your choosing Hoi An Hotel for returning when you have taken chance to come back to visit Hoi An city .

It is our privilege for your emotion when you regard us as your family and give us many ideas and comments for us to improve and maintain the service is always to meet guests' expectation .

I respect highly your comments directly with me and help me to learn valued lesson to know to we can do something much more better with own point of Hoi An Hotel as well as achieve good service , good product comparing to competitive others .

Once more again , kindly thanks for your being member of our family and look forwards to warmly welcome you back to Hoi An Hotel next time in near future .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

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830 - 836 of 1,755 reviews

Reviewed 18 April 2014

Hoi An Hotel is a place we have visited over 5 times. It has the best position for access to Hoi An , the building are stylish and fit in to the area.
Amazing staff and a great breakfast in a garden setting.

Room Tip: Take the ground floor rooms if available.
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  • Stayed: April 2014, travelled with friends
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1  Thank ged1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 28 April 2014

Dear Mr.Ged1948 ,

The Hotel Management and team would like to express our deeply thanks for your staying with us as well as your high appreciation to us .

It is our pleasure to know that you have enjoyed your stay with us and your valued comment is good motivation for our team continue improving the service be more and more better to meet guests' expectation .

We are looking forwards to welcoming you back to Hoi An Hotel next time in near future .

All the best to you .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

Great location, free shuttle to the Hoi An Beach resort which is pretty convenient.
Great rooms (superior).

Only, not much ambiance in the hotel bar.

I would recommend this hotel for groups or family rather than couples.

  • Stayed: April 2014, travelled with friends
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1  Thank clara2215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 19 April 2014

Dear Ms.Clara2215 ,

Warmest greetings from Hoi An Historic Hotel .

The Management and team would like to express our sincere thanks for your choosing Hoi An Hotel on your vacation .

Your response on TripAdvisor will be valued motivation for our team to continue promoting their skills and knowlegde to bring the service to be better in order to meet guests' expectation .

Once more again , kindly thanks for your being our customer and look forwards to welcoming back to Hoi An Hotel when you will have other occasion to return to visit Hoi An city next time .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

We moved from other hotels in Hoi An as regular visitors, and have found this hotel to be the most convenient, and the best value quality hotel. The Da Nang airport pick-up was efficiently organised, the room was always spotless and well serviced. The breakfast is the best in Vietnam with the omelettes and pancakes (pineapple for me, not banana !) an excellent start to the short walk to the Ancient Town centre. The staff make us feel "at home", nothing is too much trouble and because of their professionalism, friendliness at reception,at breakfast and the bar, we look forward each year to returning to this hotel.

  • Stayed: February 2014, travelled as a couple
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2  Thank RoyMornington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 19 April 2014

Dear Ms.RoyMornington

The Hotel Management and team would like to send you warmest greetings from Hoi An Historic Hotel and express deeply thanks for your choosing Hoi An Hotel on your vacation when you have come to stay with us .

It is our privilege to hear that you have enjoyed your stay with us and your feedback will be valued motivation for our team continue improving the service more and more better to meet guests' satisfaction .

We are looking forwards to welcoming you back to Hoi An Hotel next time in near future .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

We stayed at the recommendation of our travel agent.
The hotel is comfortable and spotlessly clean and the staff obliging and friendly, but my wife and I found it a little impersonal, more like a Western hotel.
The finish in the rooms is a bit slap dash, there was a big step into the bath to take a shower, the electric kettle had a faulty switch and the door to the balcony couldn't be latched from the outside which meant propping something against it so that the heat didn't enter the room while you sat outside to read a newspaper, the Wifi was also slow and patchy but that seems to be the norm in Vietnam.
The restaurant is nice and the while you wait cooked eggs are a nice touch as well but the food is rather bland and obviously tailored for western tourists.
All in all it was an attractive and comfortable hotel and well situated, but if we come back to Hoi An we will look for a smaller hotel with a more personal touch which serves breakfasts with a local flavour.

  • Stayed: April 2014, travelled with family
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Thank Budsyblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 19 April 2014

Dear Ms.Budsyblues ,

Warmest greetings from Hoi An Historic Hotel .

The Hotel Management and team would like to express our sincere thanks for your staying with us

Your valued comment on TripAdvisor will be a valued motivation for our team to improve the service continuosly more and more getting better sothat the service is always met guests' expectation .

Once more again , kindly thanks for your precious feedback and look forwards to welcoming you back to Hoi An Hotel next time in near future .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

We were a group of five women and we stayed in a twin and a triple room. The rooms were very clean and the beds comfortable. The staff were gracious and helpful and we were very thankful of the beautiful swimming pool for a refreshing dip. The breakfasts were fantastic with a wide selection of fruits, cereals, pastries, Asian and omelettes. The gym room is very basic and a lot of the equipment had seen better days . We tended to eat out as the bar restaurant was quite expensive.( like most big hotels). I would certainly stay there again as in a great location close to the old quarter of Hoi An and a quiet Oasis from the town.

  • Stayed: March 2014, travelled with friends
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1  Thank Lizdickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 19 April 2014

Dear Ms.Lizdickson ,

Warmest greetings from Hoi An Historic hotel .

The hotel Management and team would like to express our sincere thanks for your choosing Hoi An Hotel on your vacation .

It is our pleasure to know that you have enjoyed your stay with us and your comment will be valued motivation for our team continue improving the service more and more better in order to meet guests' expectation .

We are looking forwards to welcoming you back to Hoi An Hotel next time .

All the best to you and your family .


Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014 via mobile

Friendly welcome along with cool towel and drink. We had a room overlooking the pool. The room was lovely well equipped bathroom and during the day very peaceful. The only reason for the 4 star rating is that we could hear EVERYTHING from the room next door... snoring and even each turn of a newspaper. ..Unfortunately our neighbours were up and about by about 5.45am...and watched tv till late
Breakfast was good though never did suss out the toaster. . After putting the bread through 4 times it was still... .just bread.
Grounds are kept immaculately as are the rooms. Nice jacuzzi and pool area.
Great location just cross the road and your practically at the old town.
Plenty of eating and drinking options nearby. . Miss Ly was very good though it may be advisable to book as it gets busy.

Stayed: March 2014, travelled as a couple
1  Thank Melsy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this reviewResponded 10 April 2014

Dear Ms.Melsy1

The Hotel Management and team would like to send you warmest greetings from Hoi An Historic Hotel and express our sincere thanks for your staying with us .

Regarding to your comment , we would like to say sorry for the noise affecting to your staying in Hoi An Hotel because of thin wall of architecture .We also pay attention to check again the oven in the restaurant .

We are looking forwards to welcoming you back to Hoi An Hotel when you will have any other occasion to return to visit Hoi An city .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hoi An Historic Hotel

Address: 10 Tran Hung Dao Street, Minh An Ward, Hoi An 564002, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #80 of 167 Hotels in Hoi An
Price Range: £47 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Historic Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hoi An Historic Hotel occupies lush and spacious grounds in the heart of the old town. It is the ideal place to stay for anyone who comes to visit Hoi An and its surrounding attractions which include the area's other World Heritage sites. ... more   less 
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