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“A lovely relaxed atmosphere here!”

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Hoi An Historic Hotel
Ranked #66 of 141 Hotels in Hoi An
Certificate of Excellence
Cooroy, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A lovely relaxed atmosphere here!”
5 of 5 bubbles Reviewed 17 August 2014

Low storied not a high rise. Well appointed back from the street. Not far to the restaurants & shopping. Very relaxing around the pool and the staff very attentive. Rooms were roomy and quiet. Breakfast was excellent.

Room Tip: Close to the reception area would be good as it can be a bit of a walk otherwise.
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  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Jill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this review, 28 August 2014
Dear Ms.Jill G ,

The Hotel Management and team would like to send you warmest greetings from Hoi An Historic Hotel and express our sincere thanks for your staying with us as well as your high appreciation to our service .

It is our pleasure to hear that you have enjoyed your stay with us at Hoi An Hotel and our team will improve the service continuously in order to meet guests' expectation .

Once more again, kindly thanks for your being our customer and look forwards to welcoming you back to Hoi An Hotel in near future .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 15 August 2014 via mobile

It's a really nice hotel - and definitely should be for the price. Keep in mind that everything will be more expensive as a result. The bikes in the hotel are 100,000 dong to rent whereas you can walk ~200m down the road and rent then for 20,000 dong. We also had an electrical wire in our room burn out so had to pick up all our stuff and move rooms (at midnight). They gave us a "15% off your next visit voucher" in lieu of a discount (although I got the feeling this was a standard thing that was cleverly spun that way... Ah well).

Breakfast was delicious, pool amazing, rooms nice and aircon functional.

Stayed August 2014, travelled as a couple
Helpful?
Thank niktheexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this review, 28 August 2014
Dear Mr.Niktheexplorer ,

Thank you very much for your choosing Hoi An Hotel on your vacation when you come to visit Hoi An city .

Our team respect highly for your valued comment to Hoi An Hotel and we will continue improve the service more and more better to meet guests'expectation .

We are very happy and honoured to serve you again in Hoi An Hotel when you will have other occasion to return to visit Hoi An city in near future .

All the best to you and your family ,

Kindest regards ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoi An, Vietnam
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

We had four nights at the Hoi An Hotel and on arrival knew we had arrived at a heaven sent destination. The hotel room was superb, with air conditioning, overhead fan and windows that you could open!

Each day we sat outside to eat a breakfast that offered many choices. In the afternoon we relaxed in the large pool and sipped cocktails from the bar!

The hotel is on the same street as the tailors, shoes and optometrists and so it was easy to get to fittings etc.

It is within easy walking distance to many attractions and the hotel has a free shuttle bus to and from the beach. We could not have asked for friendlier staff and all our requests were met with a smile!

There were many beautiful dining places to chose from and every meal we had was fresh and filling.

Cannot wait to return and stay a week just relaxing away from the hustle and bustle.

Room Tip: There are many choices to make..we were in the historic section of the hotel which is where the main...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Bronwyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this review, 28 August 2014
Dear Mr.Bronwyn H ,

Warmest greetings from Hoi An Historic Hotel .

We would like to say thank you very much for your staying with us and your valued appreciation to our service .

We are pleased and happy when our service is met your expectation and our team will develop their knowledges and skills to serve the guest with pleasant and memorable trip in Hoi An Hotel .

We are looking forwards to welcoming you back to Hoi An Hotel next time in near future .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

The hotel is perfect, staff were really friendly and helpful. Room were beautiful, room service quick and really reasonable. Situated within 5 mins of the harbour. Loads to do really near with a massive range of shops. Breakfast was great, a really good choice. Only one tiny thing, the bath was really high and the internet connection was unreliable, however the good thing made up for this. The swimming pool was to die for. Definitely on my list to return to.

  • Stayed August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Vicky E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this review, 28 August 2014
Dear Ms.Vicky E ,

Warmest greetings from Hoi An Historic Hotel .

The Hotel Management and team would like to express our sincere thanks for your choosing Hoi An Hotel on your vacation .

It is our privilege to hear that you have an enjoyable trip in Hoi An Hotel and our service is met your expectation .By your appreciation , our team continue improving the service more and more better in order to meet guests' satisfaction .

We are looking forwards to welocming you back to Hoi An Hotel in near future .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 10 August 2014 via mobile

The good. A great location, super friendly staff, well trained to a point, beautiful gardens, pool and breakfast area.
the bad unless it is the vietnamese way not to apologise. Was told room key had expired despite asking and trudging three times back to reception and requesting they check the key, no problem, confirmed room, but it still not open. Anyway, the bathroom shower is over bath, huge step for those less able. Not much water pressure.
The ugly One thing I hate is unclean shower and toilet, hairs on the wall and an ear bud on the floor, yuck. Also very noisy with room overlooking the pool, still carrying on at 11pm, phoned reception, same surly staff, it vietnamese people,they noisy, come on, apologise and request them to be quiet.

Stayed August 2014, travelled solo
Helpful?
2 Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this review, 27 August 2014
Dear Mr.William G ,

Warmest greetings from Hoi An Historic Hotel .

On behalf of Hotel Management and team , I would like to express my sincere thanks for your goodwill to show me directly some faults of our staff during their working .

By your comment , our team have learned exprience to check room carefully and housekeeper mus pay more attention to clean the room in detail to prevent any similar things happening in guest's room .

We respect highly for your comment and find solution to overcome the height of bathtub for client when they want to step in the bathtub .

Once more again , kindly thanks for your precious feedback and look forwards to welcoming you back to Hoi An Hotel in near future .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
port macquarie
Level Contributor
140 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

It's five star or near enough but has one special feature. With out being a tower , it has tree shady beautiful gardens , excellent first class rooms, service, breakfast but is close walking distance to the historic old town and streets. The hotel maintains a good relationship with the locals with a coffee shop at the front full of locals who tell me they were keen to support a locally owned and built business but I gather that ownership has changed. There is always one quirk and it has to be the shower. It has a luxurious fire hose strength with a train that only copes with half that amount, we told reception it was blocked and were suggested use the smaller power head and less water.. The water doesn't,t make it to the room just goes from the shower to the bathroom quite manageable . I think the hotels good relationship with the staff and locals shows. All are well trained and friendly and not nervous and under threat as is apparent in other high level hotels. The jewellery shop in the hotel foyer is run by a single mum jewellery designer who has been there 12 years with reasonable prices and a small factory of five manufacturing staff. Order early in your stay. Security is excellent but not onerous. The pool is so hot it just about needs a large piece of ice in it, try swimming when the rain is coming down.. Perfect. They have a free shuttle us to the beach to their sister beach resort.. The town one is the place to stay hoi an historic hotel.

Room Tip: We had the cheaper room without the pool view, it still had a balcony facing a wall for smokers, do...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank moriac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this review, 27 August 2014
Dear Ms.Moriac ,

Thank you very much for your choosing Hoi An Hotel on your vacation when you have come to visit Hoi An Hotel .

We can not express enough our sentiment for your detail comment and your appreciation to our service . By this response , our team will have more motivation to continue improving the service be maintained and met guests' expectation .

We are looking forwards to welcoming you back to Hoi An Hotel next time .

All the best to you .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kyneton, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

We have just arrived back in Oz after a 12 night stay at the Hoi An Hotel. Right from the get go everything was fantastic - we arrived early on a very hot morning to be greeted with a refreshing drink and cool towels. As our room was not yet ready we were give another room to leave our bags and put on our bathers before heading down to the pool which we thought was a lovely gesture. After a few hours lounging around and swimming we were then escorted to our suite, which was lovely - I guess my only tiny criticism would be that the balcony wasn't large enough to sit out on - but as we were out and about most of the time that was ok. The staff were all so attentive and it was the little touches like a Vietnamese bedtime story brought to our room each night - the kids loved these! The location though - wow - a couple of minutes walk and depending on which way we turned we were either in the old town or down a side street grabbing a Bah Min for lunch (yum). Jumping on a bike was great fun and kids loved getting hopping on the back and off we set. The staff are such an asset, such gorgeous, caring people, breakfast was varied with a mixture of different foods (including donuts which the kids though was great). Loved every minute of our stay in the hotel and can't wait to get back!

Room Tip: We booked the presidential suite as we wanted the kids to have their own rooms - the suite was huge...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank CinAzAusIvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lan P, Manager at Hoi An Historic Hotel, responded to this review, 27 August 2014
Dear Ms.CinAzAusIvy ,

Our team would like to say thank you very much for your staying with us and have high appreciation to our service .

it is our pleasure to be served your family in Hoi An Hotel and all your good feedback has been respected highly and recorded in our guest history .Your comment will be good motivation for our team to develop their knowledge and skills continuosly to meet satisfaction of guests when they have chosen Hoi An Hotel on their vacation .

We are looking forwards to welcoming you back in Hoi An Hotel in near future .

Kindest regards ,
Phan thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hoi An Historic Hotel

Property: Hoi An Historic Hotel
Address: 10 Tran Hung Dao Street, Minh An Ward, Hoi An 564002, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #66 of 141 Hotels in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hoi An Historic Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hoi An Historic Hotel occupies lush and spacious grounds in the heart of the old town. It is the ideal place to stay for anyone who comes to visit Hoi An and its surrounding attractions which include the area's other World Heritage sites. ... more   less 
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