Stayed here as part of an intrepid tour last week. Unfortunately, the two nights we were here was blighted by a typhoon that washed through Hoi An. As a result, we couldn't try their lovely looking restaurant and pool. It's hard to judge the hotel because of the circumstances, but if their efforts to make the best of a bad situation are anything to go by, I'm sure this is an excellent place.
After the typhoon swept through overnight, the place was left in a sorry state. Corridors full of debris, destroyed landscaping and wet floors everywhere. Thankfully our room was well placed to avoid most of the typhoon's fury. The next morning, there was no breakfast at the restaurant due to the continuing ferocious winds. Not for their lack of trying though. As the winds stopped, they tried to set up breakfast, but I don't think they realised that it was just the eye of the storm! In the end they brought as much food and coffee to the main hotel foyer as possible and all the hotel guests ate there like we were in some rescue camp. Throughout the rest of the morning, whilst we confined ourselves to the hotel, I noticed all the staff working extremely hard to clean up the mess. They sent around messages to apologise for the lack of TV and free wifi since the backup generator did not allow the use of these. I felt sorry for the housekeepers, as they came around to clean the rooms. They offered to clean ours, but I told them just a change of towels will do since I knew they were flat chat busy. When we eventually ventured out to town later in the afternoon, we were extremely pleased and impressed that housekeeping decided to make up and clean our room whilst we were out.
As for the rooms, they were quite nice with old school wooden furnishings and windows. It was also nice to have a proper shower cubicle with door rather than the usual shower curtain. The room could do with a little more lighting though. Also, there's no elevator, but considering there's only 3 floors this isn't much of an issue.
Overall, I have nothing but praise for the resort for trying their best to make the best of a bad situation. The typhoon was an experience in itself, and the resort made sure that it wasn't necessarily an unpleasant one.
Oh, and just so you know, one of our friends got their laundry washed by the restaurant right across the road. When they got it back, their clothes had shrunk. Best avoid it. Although try their food. It's excellent stuff. Their "white roses" is to die for.
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- Also Known As:
- Hotel Phu Thinh 2