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“Magnificent spacious rooms, professional and courteous staff!”

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Hoi An Ancient House Resort & Spa
Ranked #79 of 144 Hotels in Hoi An
Certificate of Excellence
Ottawa, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Magnificent spacious rooms, professional and courteous staff!”
Reviewed 20 November 2009

Unfortunately we stayed only one night as part of a private tour through Vietnam. The nicest hotel rooms of our journey. Interesting design has the feel of a resort more than a hotel, which it really is. Lovely grounds, nice restaurant and helpful staff. Our family of four (two teenagers) shared a lovely suite, whereas we normally had to book two rooms in Vietnam. The other traveler with us had a very spacious room. There was a small, attractive swimming pool that, like many in Vietnam, was too warm to be truly refreshing. Hoi An is a place we intend to return to, and we will definitely book again at the Ancient House.

  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank lomerlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Value
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Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Melbourne
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2009

We stayed at this hotel for seven nights in the same room as the people that were troubled by the rooster. It was a suite with two rooms and backed onto the "residential area"? that they talk about. I can't remember seeing LOADS of chickens & roosters - a few maybe... and they never woke us up or kept us from sleeping. We stayed at this hotel when Typhoon Ketsana came and the staff at the hotel were brilliant. On the morning of the typhoon, one of the staff ran to our room with breakfast for all as it was too dangerous to go outside. When my family and I arrived at the hotel, we were practically jumping on the beds because we found it so nice & very comfortable. "A most enjoyable stay" - the gardens were also beautiful and the breakfast was fantastic. I would recommend this hotel to anyone .... except maybe those who want to stay in a five star resort ....

Stayed September 2009, travelled with family
Helpful?
1 Thank macs_melb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2009

We stayed with friends at the Ancient House and found it to be a great place to unwind after the hustle of shopping in Hoi An. The swimming pool was excellent and the staff were friendly without being in your face. The rooms were beautiful and each one a little different, the four poster bed with mosquito canapy were comfortable and clean. Servicing of the rooms was a bit hit and miss but overall the resort offered good value for money. We especially enjoyed the offer of a chilled, clean facewasher everytime you walked in to the reception area, great on steamy days

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank new2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
161 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 16 October 2009

We booked this hotel only a few days prior to our arrival, as our originally booked hotel, Life Resort, had shut down a few days earlier due to significant damage caused by the typhoon that hit on 29 September. We arrived at Ancient House at 9 p.m. It was dark. We could not see the location well and were unfamiliar with Hoi An. Check in was not overly positive, as the staff seemed distant and not very welcoming.

We were booked in one of the hotel’s 2 suites for a four-night stay, but checked out the next morning. The suite was a 2 room-suite, with a living room furnished with a coffee table and 4 chairs, a sparsely furnished bedroom with an older model TV, 2 toilet rooms and 4 sinks located at two different counters. There was a separate shower from the large tub.

We actually would have been fine in the suite and its appointments, except that at 2 a.m. a rooster started crowing right outside our bedroom window and it continued non-stop until 7 a.m. Every time the rooster crowed another rooster located on the other side of the hotel responded. At 4 a.m. I went outside with a flashlight (torch) and discovered that the entrance to our room backed to a residential area where most of the neighbors had chickens, roosters or other animals in their back yards. “Our rooster” actually turned out to be 3 different roosters that never stopped crowing.

I grew up in the country in farmland so roosters are not foreign to me, but this was ridiculous. We had been awake all night and did not relish the idea of 3 more nights of no sleep. We had used a tour company to book the hotel and thus we contacted the company, whose representative immediately contacted the manager. Our room had required a 4 night pre-payment but the management did refund the remaining 3 nights when we, along with the tour company, verbalized how unhappy we were with the situation.

The air conditioner in the room cycled on and off during the night, rather than staying on all night, thus the sound of the air conditioner re-starting was also disruptive through the night (but not as much as the rooster.)

My husband really hated the mattress at this hotel, which was only a piece of foam on a wooden frame. I don’t mind a hard mattress and we had similar mattresses at our prior 3 and 4 star hotels in Vietnam (not at the 5 star hotels though) so it didn’t bother me as much.

We had desired to stay in town. Once we left Ancient House, to search for another hotel, we discovered Ancient House was not in a good location for us, as it was about 2 km from town and 2 km from the sea. We really wanted to be in walking distance of town, so this reinforced our decision to change hotels.

We did have breakfast here and found it to be fairly good. The service at breakfast was good and quite friendly. The pool was of moderate size but seemed pretty comfortable.

All in all, I’d say for a 3 star hotel this isn’t bad, if you don’t mind being away from town and away from the sea and the constant rooster crowing would not be a problem for you. The rooms were clean, the breakfast area was clean and the staff, other than the reception staff on arrival, were all pretty good.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Broder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
2 reviews
Reviewed 3 October 2009

stay was supposed to be for 5 nights by typhoon Ketsana changed that went to airport to depart and flights cancelled called back hotel and they immediately rebooked us we returned received welcoming smile and got or original rooms back.
We had to stay an additional 3 nights and the staff were incredible. nothing was too much trouble they managed to get us breakfast in the kitchen with the cook on the worst day of typhoon they even gave us doggie bags to take back to our rooms.they managed to provide power via generator in bursts of a couple of hours at a time they had to bring in the desiel by cart through flodded roads....All staff without exception did everything with a smile and as we were stuck there were also great company.
Rooms were very comfortable(even if the beds were a little firm for my liking) different pillows were supplied within minutes of asking. In room free internet was fantastic during the typhoon to enable us to keep in touch with home.. There were nine in our party and everyone was delighted. they even arranged a Free transfer bus back to the airport for our final trip out.( free bicycle hire was fun)
YOU CANNOT GO WRONG STAYING HERE. FANTASTIC.

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank jillMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney,Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 September 2009

We stayed at Ancient House for 3 nights and were very happy with this hotel! It isn't a large hotel which adds to the charm of it. The rooms were large and always clean and nicely decorated. The double Basin and large bath tub was very unexpected from a 3* hotel and each room also has a laptop with free internet and a DVD player for guests to use!

Everytime we walked back into the hotel we were given an ice cold towel to refresh ourselves with, which was a hit with us! The pool is a decent size and the grounds of the hotel are nicely maintained.

Breakfast was a bit of a let down as the food looked like it was cooked at 6am and was left for those who chose to have breakfast at 9am! Although the fruit and pastries were still good!

The hotel has a free shuttle that runs into the Ancient Town and the Beach 4 times a day, which was great! At the beach the hotel has like a beach club where there are sun chairs, a pool, freshwater showers and a bar etc which made our day at the beach fantastic!

All of the staff were friendly and helpful - would reccommend this hotel to those who prefer smaller boutique style hotels that aren't crowded with tourists.

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grafton, Australia
1 review
Reviewed 2 August 2009

Nothing was too much trouble. The rooms were clean, if you wanted something they would arrange it. Even sent a parcel home, when we asked the concierge where the post office was she told us to sit down and 3 minutes later a postman came with different size boxes, found the one to suit us and then put it together weighed it and we paid for it and it was gone. Fantastic. Make sure you go down the back area behind the pool where they make the rice paper, they let you have a turn. The pool was clean and there was a resort bus that regularly goes into town free of charge. All in all a great place to stay.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank ThelmaGraftonNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hoi An Ancient House Resort & Spa

Property: Hoi An Ancient House Resort & Spa
Address: 377 Cua Dai Road, Hoi An 51000, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Top resorts Hotel in Hoi An
#20 Romantic Hotel in Hoi An
#25 On the Beach Hotel in Hoi An
#28 Family Hotel in Hoi An
#34 Luxury Hotel in Hoi An
#49 Spa Hotel in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hoi An Ancient House Resort & Spa 4*
Number of rooms: 52
Official Description (provided by the hotel):
Given the bustle and stress of our modern lifestyles, a break in the countryside can often help us to feel relaxed and restored. We often yearn for things ancient, simple and rustic because these are deeply rooted in our very soul. This is what we aim to offer you at Ancient House Resort - a period of calm, peace and tranquility, in a simple, rustic, but very unique and original setting. Viet Nam is becoming increasingly popular with tourists, and Hoi An Ancient Town is one of the top 'must see' destinations in the country. We developed our resort here in Hoi An to serve a need, and now we are here to serve you. We hope that the contents of this booklet will be useful to you and enhance your stay. Our resort has a total area of more than 6,600 square metres, which includes a luxuriant tropical garden of more than 5,000 square metres. We have 52 rooms, each between 32 - 38 square metres in size, and all the luxury facilities that you would expect to find in a hotel of international standard. Thank you for choosing Ancient House Resort as your haven of peace during your visit to bustling Hoi An. We hope you enjoy your time in both, and that you will leave with very happy and unforgettable memories ... more   less 
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Also Known As:
Ancient House Hotel Hoi An
Ancient Hotel Hoi An
Ancient Resort Hoi An

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