Just a short walk from the center of Hoi An, this hotel commands a superb location overlooking the river. We had a lovely welcome from the reception staff. The rooms either have a river view or a garden view and the one allocated to us had a garden view and was on the second floor. Good sized split level room with the top level having the bedroom and shower room and the lower area having a sitting area.There is an in room safe, ample wardrobe space for a short stay and rain umbrellas which did come in handy as it rained on our last day in Hoi An. There is also a small patio area with seating space just outside the entrance to the room. Breakfast is in a separate building on the first floor. We had an issue on the first day of our stay as no butter was available and the head waitress told us that 'it had not arrived'!!!! Also the same head waitress was somewhat abrupt verging on the rude side. We were not impressed with the tumblers used to drink juices etc out of - these were smeared but not dirty (in other hotels we were in in Vietnam these were always crystal clear). We had a bad experience in the Heritage bar where one evening we ordered a glass of wine and a cocktail. The glass of wine consisted of just a mouthful of wine. No dry snacks were provided and the waitress was rude to say the least. We tried room service one evening and service and food were excellent. Other staff we had contact with in the hotel were friendly and helpful.
- Official Description (provided by the hotel):
- Located along the scenic Thu Bon River, Anantara Hoi An Resort is a short stroll from the colorful and bustling Ancient Town, a UNESCO World Heritage Site. Touches of French, Dutch, Chinese and Japanese cultures make up the distinct ambiance and atmosphere in the resort. Awarded Best Heritage Resort in Vietnam by the Vietnam Economic Times in 2005, 2006 and 2007, Anantara Hoi An Resort is a living testament to Hoi An’s rich history. ... more less
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- Also Known As:
- Life Heritage Hotel Hoi An
- Life Heritage Hoi An
- Life Resort Hoi