This is my second stay at this hotel. On both occasions I've come with friends and we've taken three rooms. My first stay a year ago was flawless. It's a great property and everything worked well.
Twelve months on I can report it remains a great property and well located to access the old town. However, twice now during this I've had to talk to reception about the aircon in my room not working (and I'm here for two more days!). There's clearly a problem as they fix it but obviously only a patch job. Also the Internet service seems to have declined and is very poor in this part of the resort.
Perhaps the decline over 12 months suggests a change of management? Either way, I could get plenty of places with dodgy aircon and poor Internet that don't charge these prices. Unfortunately with international prices comes the obligation to provide international services.
I think on my next trip when I bring friends and family here I'll try another Hoi An hotel.
- Official Description (provided by the hotel):
- Located along the scenic Thu Bon River, Anantara Hoi An Resort is a short stroll from the colorful and bustling Ancient Town, a UNESCO World Heritage Site. Touches of French, Dutch, Chinese and Japanese cultures make up the distinct ambiance and atmosphere in the resort. Awarded Best Heritage Resort in Vietnam by the Vietnam Economic Times in 2005, 2006 and 2007, Anantara Hoi An Resort is a living testament to Hoi An’s rich history. ... more less
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- Also Known As:
- Life Heritage Hotel Hoi An
- Life Heritage Hoi An
- Life Resort Hoi