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“Anantara on the River”

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Anantara Hoi An Resort
Ranked #42 of 152 Hotels in Hoi An
Certificate of Excellence
Newton, Massachusetts
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Anantara on the River”
Reviewed 20 August 2014

Beautiful hotel with private patio for each room. The location is excellent. Just a short walk to the old town and short easy cab to the beach. Service and food are excellent. Wish I had more time to enjoy the pool.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Service
Helpful?
Thank Kathie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelCameron, General Manager at Anantara Hoi An Resort, responded to this review, 25 August 2014
Dear Kathie

Thank you very much for choosing to stay with us at Anantara Hoi An Resort and for sharing your wonderful experiences on social media.

I do hope we can look forward to welcoming you again soon to the incredible destination of Hoi An.

Kind regards
Noel Cameron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (468)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level 2 Contributor
7 reviews
Reviewed 20 August 2014

We love the Anantara brand and were excited to go to Hoi An and stay there. I admit that upon check in to the room I was a little disappointed, I felt that the quality of the linens, pillows and towels were not up to the brand standard. I had a pretty good sense as to what the rooms would look like but again was slightly let down. We actually stayed for 6 nights and I have to say that the location and service more than made up for the initial let down. Anantara only took the hotel on just over a year ago from another chain and are putting their stamp on it still. Clearly staffing and service has been a priority and they cant do enough for you. The GM was away and the assistant GM – Martin was always around and visible, I would see him at 7am when I was on my way out and still knocking about after 10pm. I would suggest it’s the best hotel if you are staying in town and its location at the end of the main street – still close enough to walk but away from the noise at night when its busy is perfect. Would stay there again when in Hoi An

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank julieinthedesert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelCameron, General Manager at Anantara Hoi An Resort, responded to this review, 22 August 2014
Dear Julieinthedesert

On behalf of Martin, the team and I, thank you very much for your ongoing loyalty to our Anantara brand and for choosing to stay with us while visiting the world heritage ancient city of Hoi An.

I am thrilled everyone has contributed to so many memorable impressions and experiences for you during your stay with us and thank you also for expressing your wishes to stay with us again on future visits to Hoi An.

I do hope this will be the case as I would personally like to share with you our ongoing enhancement in line with our proud Anantara brand. If I may be of any assistance for such a visit please do not hesitate to contact me.

Thank you again for your loyalty to Anantara and hope to see you soon.

Kind regards
Noel Cameron
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Easton, Massachusetts
Level 5 Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 19 August 2014

The rooms were beautiful and very comfortable. The service was extremely good. We had to leave early in the morning, and the staff provided a take along breakfast for us, so that we could have something to eat on our way. The location is perfect for a walk through the Hoi An marketplace. A nice little thing that exceeded expectations was that each room had a bowl of local/exotic fruits. Along with the fruits was a brochure that not only explained what each fruit was, but also how to eat it. We loved it.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank bbostonfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelCameron, General Manager at Anantara Hoi An Resort, responded to this review, 22 August 2014
Dear bbostonfamily

Delighted that you loved your time with us here at Anantara Hoi An Resort and thank you very much for choosing to stay with us while visiting Vietnam.

I do hope all of your encounters and amazing stories culminate in a return trip and if so I would be delighted to be of any assistance that you may require.

Hope to see you again soon in the world heritage ancient city of Hoi An and thanks again for your review.

Kind regards
Noel Cameron
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Auckland Region, New Zealand
Level 5 Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 August 2014

We stayed here for 3 nights- positioned right on the river. A fabulous boutique hotel and a retreat from the hectic market scene. Rooms are split-level with big shower. Lovely balcony/porch with a built-in day bed on each side to sit & relax on and watch the Sanpan boats motor up and down the river. Hoi An is a UNESCO site but also very well known for the tailor-made clothes. Fabulous restaurants and wine bars too. The buffet breakfast was superb- one of the best we have experienced. The chef was there too cook eggs of any style too- try the Vietnamese omelette and the lovely Pho. They also serve the famous Vietnamese coffee (cold, strong & sweet) You have to try one, staff were very friendly and helpful. The fabulous Heritage Bar was a great place to catch-up at the end of the day and also the air conditioned Riverside Cafe. The best cocktails!!!
One downside we thought was that the swimming pool was so shallow. Think it would be nice to have a deeper pool to swim in. (Martin was very helpful with everything and anything we asked him)
The drive to the airport is 40 mins to Da Nang- our flight was very early and the lovely kitchen staff prepared us "Breakfast Boxes" to take with us in the taxi. Just fabulous!
Would recommend this fabulous haven!

Room Tip: We had a riverside room- views of boats etc but they do come up river quite early in the morning. Th...
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Cherry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelCameron, General Manager at Anantara Hoi An Resort, responded to this review, 22 August 2014
Dear CherryM

On behalf of Martin, the team and I please accept our heartfelt thanks for your wonderful and objective review of your recent stay with us and for your recommendations, thank you also for choosing Anantara Hoi An Resort as your choice of residence while in Hoi An.

We are just thrilled that you have so many amazing stories to share with family and friends following your time in Hoi An and I do hope that this will assist you in choosing to return again in the future and if so I would be absolutely delighted to be of any assistance that you may require in planning your visit.

Again, thank you very much and kind regards
Noel Cameron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 August 2014

We spent 3 nights at the Anantara, hotel is is a great position, a very short walk right into the center of Hoi An, there are also lots of shops right outside the gate, the main restaurant is fantastic, we enjoyed a seafood platter one night and the seafood was so fresh and wonderfully cooked, staff are really friendly, always smiling. Breakfast is a buffet, try to sit out on the verandah overlooking the river, it's a great way to start the day. Pool is lovely, you can see the river, have a drink, order lunch and chill. We celebrated our wedding anniversary here and the staff decorated our room and gave us a beautiful card, it was very special.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Traveller_Chelly10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelCameron, General Manager at Anantara Hoi An Resort, responded to this review, 22 August 2014
Dear Chelly 10

Thank you very much for choosing Anantara Hoi An Resort to celebrate such a special time in your lives. I am delighted that you have encountered so many amazing and memorable experiences during your stay with us and on behalf of the team and it has been a genuine pleasure to be of assistance.

Thank you also for sharing your experiences on social media and I avail myself to assist in any future plans you may have regarding a return trip to this incredible destination.

Thank you again and kind regards
Noel Cameron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 August 2014 via mobile

We recently stayed at this great resort with our two small children aged 4 and 1. We had a river view room and were glad we made that choice. You will not be disappointed with your stay at the Anantara. The location is excellent with just a short stroll to everything you need. The breakfast is excellent and cannot be faulted in any way. The staff were super friendly and the food both at the restaurants as part of room service were great. One excellent feature which we utilised was the complimentary bikes. It's a great way to visit Hoi An and the kids loved it. Very much looking forward to coming back to the Anantara.

Stayed August 2014
Helpful?
1 Thank captainkickass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelCameron, General Manager at Anantara Hoi An Resort, responded to this review, 22 August 2014
Dear Captainkickass

Warm regards from Anantara Hoi An Resort and thank you very much for your glowing recommendations and for choosing to stay with us at Anantara Hoi An Resort.

On behalf of the team and I we are delighted that your family and you have encountered such an amazing time and also wish to return to us in the near future. I will be very happy to be of any assistance regarding your next visit to the unique old city of Hoi An.

Thank you again and kind regards
Noel Cameron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 August 2014

This hotel is located close to the center of Hoi An, on the river, which makes it a nice place to be situated. One of the issues is that the access to the rooms passes in front of the windows, which means that you can't have your blinds open to see the river unless you don't mind being seen. This is true on all floors. We had a suite, and although the room was nice, you cannot have privacy and enjoy the river views. There's no fitness center, and the staff were fine but not particularly helpful.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank LuxurousPlus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelCameron, General Manager at Anantara Hoi An Resort, responded to this review, 22 August 2014
Dear LuxurousPlus

Thank you very much for choosing to stay with us at Anantara Hoi An Resort during your travels to Vietnam.

I am sorry that the unique colonial design of our resort were not in line with your expectations we are however delighted that you loved our proximity to the amazing destination of the ancient city of Hoi An

Kind Regards
Noel Cameron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Anantara Hoi An Resort

Property: Anantara Hoi An Resort
Address: 1 Pham Hong Thai Street | Hoi An Town, Quang Nam Province, Vietnam, Hoi An 880000, Vietnam (Formerly Life Heritage Resort)
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Hoi An
#3 Business Hotel in Hoi An
#5 Family Hotel in Hoi An
#6 Top resorts Hotel in Hoi An
#19 Luxury Hotel in Hoi An
#27 Spa Hotel in Hoi An
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Anantara Hoi An Resort 4*
Number of rooms: 93
Official Description (provided by the hotel):
Located along the scenic Thu Bon River, Anantara Hoi An Resort is a short stroll from the colorful and bustling Ancient Town, a UNESCO World Heritage Site. Touches of French, Dutch, Chinese and Japanese cultures make up the distinct ambiance and atmosphere in the resort. Awarded Best Heritage Resort in Vietnam by the Vietnam Economic Times in 2005, 2006 and 2007, Anantara Hoi An Resort is a living testament to Hoi An’s rich history. ... more   less 
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Also Known As:
Life Heritage Hotel Hoi An
Life Heritage Hoi An
Life Resort Hoi

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