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“Great hotel, great location”

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Green Heaven Resort & Spa
Ranked #49 of 163 Hotels in Hoi An
Reviewed 30 August 2014 via mobile

Hotel was comfortable and location was perfect, only 5 min walk to ancient town with places to eat the whole way along. Breakfast has everything, Pool is beautiful and massages are lovely. Hire bike scooter etc just next door from this cute little Vietnamese lady at a very reasonable price. Would stay again

Stayed: August 2014, travelled as a couple
1  Thank Lozbanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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688 - 694 of 1,011 reviews

Reviewed 28 August 2014 via mobile

Green Heaven was a very comfortable stay but not sure about the four star rating the hotel has. The room was great, modern, clean and a nice bathroom although the shower is in an awkward position. Comfortable bed with lots of room. However we were woken up at about 5:30am by lots of children screaming in the pool. I'm not moaning but it was very loud. At the pool area, the beds are far too close to the pool, no room to walk. These are only a few things to comment on. Overall, for the price, a great place to stay and really close to the old town.

Stayed: August 2014, travelled as a couple
1  Thank Seb198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

We loved the accommodation at the Green Heaven Hoi An, our room exceeded our expectations and the staff were lovely. We paid to have a room with a balcony, however the balcony was at the back of the building looking onto another roof so it didn't get used. I think we would have been just as happy in a smaller room. Our only disappointment was in the clothing we had made. If we had our time over we would have done better shopping around as we left pretty disappointed, however that is the risk you take.

Room Tip: We only selected a mid-range room and we had more space than we knew what to do with. As we were the...
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  • Stayed: July 2014, travelled as a couple
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1  Thank JBlacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Heaven R, Người quản lý at Green Heaven Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Blacky,

Thank you for taking the time to share your review of Green Heaven Hoian Resort & Spa.
We are very sorry for the Taylor, we didn't know our product make you unhappy.
We are grateful for your feedback and apologize again for the inconvenience cause to you.
We hope that you will give us the opportunity to welcome you back in the future.

Best regards.

Nhung Tran ( GM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2014 via mobile

Situated just on the southern side of the main township, but enough away from the main street to get some peaceful shut-eye! The F & B manager (from England background and several years in Aust), was great to have as a source of information and travel advice for Hoi An and Vietnam in general. The rooms were good, although the glass bathroom doors don't shut properly and there was left-over soap and shampoo left in the shower from the previous guest. After hours, the staff were accommodating and opened the pool bar to offer a cold beer on a warm night.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Mark-Jared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Heaven R, Người quản lý at Green Heaven Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Mark

Thank you very much for your choosing our resort for your vacation in HoiAn.
We really appreciate your such details comments.
We will consider cleanning procedure so that it not happen to other clients.
Thank you again for your comments, it's the motivation for us to continuously better our services.

We are looking forward to welcome you in the future.

Best regards

Nhung Tran (GM)

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Reviewed 24 August 2014

Arrived in Hoi An after being in Da Nang for two nights and it was such a nice surprise to come to such a quaint little town. The hotel was wonderfully situated on the corner just up from the main town bridge (which they charge you 120,000VND to cross daily so try another route if you can or go across earlier when there is no one patrolling the bridge) welcome drink on arrival was yummy and we were checked in promptly. Received a free 10min foot massage each as well. Our room was very spacious and overlooked the pool with a balcony. Had a jacket made at the tailor onsite and it was made perfectly all within one day! Buffett breakfast is good too. Walk around the corner to the Main Street that goes along the river to do your laundry for 20,000VND a kilo rather than at the laundry place beside the hotel which charges you 30,000VND per kilo. Hire a bike from a nearby hotel as they don't have them here and see everything on bike so easy to get around. We biked to the beach and they charge you 10.000VND to store your bike and then they charge you to be at the beach as well but once you are over this, the beach is lovely to swim at. Spent a lot of time in the pool as it was very hot when we were there. Great location to get to everything and would stay here again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Heaven R, Người quản lý at Green Heaven Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Sarah,

Many thanks for taking the time to share your review of Green Heaven Hoian Resort & Spa. We are so excited to read that you have loved your experience with us .We always make the efforts to satisfy our dearest customers. We really appreciate your positive comments regarding our welcome drink,spa, taylor, breakfast...
Thank you again & We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

Nhung Tran ( GM)

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Reviewed 17 August 2014

We have just returned from 6 nights in Green Heaven. It was fabulous. Great buffet breakfast. Fantastic, clean, very modern spacious rooms. Everything worked well which can sometimes be a problem when travelling in Vietnam. Staff were fantastic. Helped us with transport and accommodation in Saigon. Lovely clean pool. Staff always exceptionally welcoming and chatty and genuinely made our stay great. I felt really sad to leave! Would definitely go back again. We have been to Hoi An 5 times and this is the best place we have stayed at. Excellent on all levels.

Room Tip: We booked a regular room and was upgraded to a suite at the same price. Rooms had balcony and 2 larg...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Vicki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Heaven R, Người quản lý at Green Heaven Resort & Spa, responded to this reviewResponded 18 August 2014

Dear Vicki

Warmest greetings from Green Heaven Hoi an Resort & Spa.

Its very nice to hear that :" We have been to Hoi An 5 times and this is the best place we have stayed at "

Thank you so much for taking the time to share your experience you had at the Green Heaven
We trust that other travelers will find your detailed comments as a good & helpful advises when looking for an appropriate accommodation in the very central & convenient location with personalized services.

Thank you again and we are looking forward to welcome you & your friend back in the near future.

With Kind regards,

Nhung Tran ( GM)

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Reviewed 15 August 2014 via mobile

The hotel is great, after we moved here from another noisy hotel. Close to town. Clean and big rooms with thought through details. Had wifi Ruter in our room (junior suite) with high speed internet. Friendly staff and great attached restaurant.

Stayed: August 2014, travelled as a couple
Thank Ruben v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Heaven R, Người quản lý at Green Heaven Resort & Spa, responded to this reviewResponded 16 August 2014

Dear Rubenvt

Thank you for taking the time to share your experiences at our hotel.We do appreciate you sharing this on social media We are sincerely delighted that you enjoyed your stay with us so much.
We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Best regards

Nhung Tran ( GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Green Heaven Resort & Spa

Address: 21 La Hoi St., An Hoi, Hoi An 560000, Vietnam
Phone Number:
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #49 of 163 Hotels in Hoi An
Price Range: £35 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Green Heaven Resort & Spa 4*
Number of rooms: 65
Official Description (provided by the hotel):
Green Heaven Hoi An Resort & Spa is ideally located right in the heart of the ancient town, within easy walking distance of many attractions including famous Japanese Bridge, Hokkien Assembly Hall, Tan Ky house and surrounding by many bars, restaurants, convenient stores, gifts shops and travel agents. Only 30 km from Da nang International Airport, 4 km to Cua Dai Beach or An Bang Beach. ... more   less 
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