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“Falls short of expectations”
Review of Nhi Nhi Hotel

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Nhi Nhi Hotel
Ranked #74 of 162 Hotels in Hoi An
Certificate of Excellence
Reviewed 8 December 2011

Firstly, let me start by saying that the staff at this hotel were very friendly and efficient so no complaints there. They were extremely helpful with any queries and the welcome drink/introduction chat was a nice touch.

We were also able to check into our room early (around 10am) which was really nice after having taken an early morning flight from Nha Trang.

Now for the specifics:

Pool - one of the reasons we booked the hotel, the pictures I had seen on booking.com were misleading as you couldn't tell it was a courtyard pool that didn't get any sun. Needless to say we didn't even consider using it as every balcony in the place looked on to the pool and you'd effectively be swimming 10m from the reception desk.

The room - We had room 302 as I'd requested a quiet room so that was good, however the room itself (and hotel in general) was quite 'tired'. I had fairly high expectations paying $55/night and can safely say that the rooms were not as nice as our 2* hotel in Mui Ne, or the 4* hotel in Hue (both $55/night too). The room itself was clean, although we had to request the sheet be changed after checking in as there was a stain right by the pillow. We also initially had issues with the hot water getting cool after c. 2 minutes but that seemed to go away after the first day. The room itself was a good size, complimentary fruit/water was nice and the bed was comfortable, which is always a bonus. As a previous reviewer has said, being based around a courtyard you do get quite a bit of noise so don't expect to lie in.

The Breakfast - nice to be able to order off a menu, food quality was really good. We had the banana pancakes and omelettes + banana shakes. All very nice.

The Staff - Very friendly and couldn't do enough to help. I can see this would be a plus for some people and negative for others. If you just want to get on with your own thing and not engage then maybe consider somewhere else, however if you like to be pandered to then this is the hotel for you! They gave us a good recommendation on a local tailor (Kimmy) which appears to have been a winner as we ended up getting quite a bit of clothing. I was told they do not get commission, however if the quality is decent then I'm not really fussed as I've gotten a good product at a reasonable price.

Location - Something else I wasn't overly impressed with. The location is only a 10 minute walk from the centre of Hoi An, however it isn't a great street (dirty, bikes on the pavement, broken glass/etc) so you end up walking in the road and there isn't anything to do right by the hotel. Not sure why one previous reviewer said it is off a side street as the hotel is on the main road going through Hoi An towards My Son. That said, we only took a taxi back twice (once at night and once after we'd picked up our tailoring) and it was 15,000 dong (50p) which isn't really a huge outlay. Walking into town the rest of the time was fine.

We've had mixed feelings about the hotel post departure, the staff were very good, however the hotel itself is a let down and given the price I don't think it was worth it. I have stayed in far better 2* hotels in Vietnam and if it was only $40/night then I'd probably give it a 'very good' rating, however for the price I'd expect a bit more.

Hope this helps.
David

Room Tip: Third floor is less noisy
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  • Stayed: December 2011, travelled as a couple
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2  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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571 - 577 of 886 reviews

Reviewed 7 December 2011

The Nhi Nhi is a mid-range hotel that provides more an experience than mere accommodation.

Physically, the exterior is just another brick in the wall. The interior however is invitingly quaint and the foyer exudes a warm fuzzy feeling. The rooms are reasonably generous and are clustered around a calming dolphin pool.

But it is the service that will blow your brain!

You may travel the world, but you will never be welcomed more uniquely. Think that's good? - you haven't lived till you've been through the farewell! In between, it is an absolute delight.

The joy of traveling is more about the people you meet than about the places you see. Meet the Nhi Nhi people and your Hoi An memories will surpass all others.

  • Stayed: December 2011, travelled with family
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1  Thank cancuz42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2011

A cute hotel in Hoi An that is a bit out of the centre but an easy walk or taxi away. Great rooms, breakfast and facilities.
But what really makes the place is the amazing staff- they couldn't do enough to make sure we were happy with our stay, both at the hotel but also in Hoi An. They really took the time to chat to use, organized bikes to hire and a private car to the airport- they even waved us off!
Would highly recommend!

  • Stayed: November 2011
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Thank excitedtravellergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

We stayed 3 nights at Nhi Nhi and enjoyed every minute. The rooms are excellent value and the knowledge and recommendations of the staff made sure that we had a great time in Hoi An. We enjoyed the easy walk back to the hotel after being out or if too loaded with shopping bags we would catch a taxi for 15000dong. The staff at this hotel genuinely care about their guests and even went the extra mile to help when we had a malfunctioning iPad. Plus there is wifi throughout.I asked one day if there was a newspaper and they went straight out and bought one and then made sure each day I was given the newspaper. It was great.

  • Stayed: November 2011
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Thank Tobyandbella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2011

Charming hotel. Wonderfull (girl) staff, so service minded. Beautiful flower bed decorations.
My best recommendations.
/Happy Buddha

Room Tip: Select room towards the indoor pool (if not all rooms face the pool?).
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  • Stayed: November 2011, travelled with friends
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Thank Mr_Janne_Eriksson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2011

This is a great hotel where service with a smile and great attention to making you feel welcome Is just what we needed.The people at the hotel can't do enough to help you.The reception staff,housekeeping and food were excellent. There's a great pool and tea and coffee in the room.On arrival the welcome drinks and the genuine smiles make you feel immediately at home. Close to all the attractions of Hoi An we are very impressed with this great hotel.We have travelled the world and can truly say that the hospitality at Nhi Nhi is outstanding!

Room Tip: All the rooms are OK so there,s no need to worry about what room to choose.
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  • Stayed: November 2011, travelled as a couple
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1  Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2011

We really enjoyed our stay ay the Nhi Nhi Hotel. The rooms we stayed in were big and clean. The staff were very nice and extremely helpful. We also liked the location of this hotel, it was on a small street off a main road and used this as a base whilst in the North of Vietnam to visit My Son and Cham Island , all of which we booked through the hotel.
Thank you for a lovely stay.

  • Stayed: November 2011, travelled as a couple
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1  Thank JGMana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nhi Nhi Hotel

Address: 60 Hung Vuong Street, Hoi An 0510, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #74 of 162 Hotels in Hoi An
Price Range: £23 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nhi Nhi Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Nhi Nhi Hotel is located near to the Old Quarter and near all major tourist attractions in the area of Hoi An Ancient town. Situated in the old street area, Nhi Nhi Hotel offers affordable, the best accommodation in an authentic Vietnamese neighborhood. Only few minutes for shopping not only in Hoi An market but also in clothing shop which attracted most of guest And easy to enjoy local food and Vietnamese food also. Nhi Nhi hotel was designed by ancient architecture. And moreover, the rooms are lovely and convenient. There are 24 well equipped guestrooms. Besides, taking a seat at private balcony, guest see a panoramic view of the swimming pool which is beautiful with French technology and blue in colour, cool water is encompassed by row of room like sky well, sunshine streams through the window creates a feeling more comfortable. Here feel what is called relaxation. Fresh flowers placed in beautiful flower vases aid in creating the good ambiance for a romantic stay. You not only feel an ancient architecture but also friendly of the staff. All staff are helpful and ready to extend their service whenever you need their assistance. ... more   less 
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