Firstly, let me start by saying that the staff at this hotel were very friendly and efficient so no complaints there. They were extremely helpful with any queries and the welcome drink/introduction chat was a nice touch.
We were also able to check into our room early (around 10am) which was really nice after having taken an early morning flight from Nha Trang.
Now for the specifics:
Pool - one of the reasons we booked the hotel, the pictures I had seen on booking.com were misleading as you couldn't tell it was a courtyard pool that didn't get any sun. Needless to say we didn't even consider using it as every balcony in the place looked on to the pool and you'd effectively be swimming 10m from the reception desk.
The room - We had room 302 as I'd requested a quiet room so that was good, however the room itself (and hotel in general) was quite 'tired'. I had fairly high expectations paying $55/night and can safely say that the rooms were not as nice as our 2* hotel in Mui Ne, or the 4* hotel in Hue (both $55/night too). The room itself was clean, although we had to request the sheet be changed after checking in as there was a stain right by the pillow. We also initially had issues with the hot water getting cool after c. 2 minutes but that seemed to go away after the first day. The room itself was a good size, complimentary fruit/water was nice and the bed was comfortable, which is always a bonus. As a previous reviewer has said, being based around a courtyard you do get quite a bit of noise so don't expect to lie in.
The Breakfast - nice to be able to order off a menu, food quality was really good. We had the banana pancakes and omelettes + banana shakes. All very nice.
The Staff - Very friendly and couldn't do enough to help. I can see this would be a plus for some people and negative for others. If you just want to get on with your own thing and not engage then maybe consider somewhere else, however if you like to be pandered to then this is the hotel for you! They gave us a good recommendation on a local tailor (Kimmy) which appears to have been a winner as we ended up getting quite a bit of clothing. I was told they do not get commission, however if the quality is decent then I'm not really fussed as I've gotten a good product at a reasonable price.
Location - Something else I wasn't overly impressed with. The location is only a 10 minute walk from the centre of Hoi An, however it isn't a great street (dirty, bikes on the pavement, broken glass/etc) so you end up walking in the road and there isn't anything to do right by the hotel. Not sure why one previous reviewer said it is off a side street as the hotel is on the main road going through Hoi An towards My Son. That said, we only took a taxi back twice (once at night and once after we'd picked up our tailoring) and it was 15,000 dong (50p) which isn't really a huge outlay. Walking into town the rest of the time was fine.
We've had mixed feelings about the hotel post departure, the staff were very good, however the hotel itself is a let down and given the price I don't think it was worth it. I have stayed in far better 2* hotels in Vietnam and if it was only $40/night then I'd probably give it a 'very good' rating, however for the price I'd expect a bit more.
Hope this helps.
- Official Description (provided by the hotel):
- Nhi Nhi Hotel is located near to the Old Quarter and near all major tourist attractions in the area of Hoi An Ancient town. Situated in the old street area, Nhi Nhi Hotel offers affordable, the best accommodation in an authentic Vietnamese neighborhood. Only few minutes for shopping not only in Hoi An market but also in clothing shop which attracted most of guest And easy to enjoy local food and Vietnamese food also. Nhi Nhi hotel was designed by ancient architecture. And moreover, the rooms are lovely and convenient. There are 24 well equipped guestrooms. Besides, taking a seat at private balcony, guest see a panoramic view of the swimming pool which is beautiful with French technology and blue in colour, cool water is encompassed by row of room like sky well, sunshine streams through the window creates a feeling more comfortable. Here feel what is called relaxation. Fresh flowers placed in beautiful flower vases aid in creating the good ambiance for a romantic stay. You not only feel an ancient architecture but also friendly of the staff. All staff are helpful and ready to extend their service whenever you need their assistance. ... more less
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