Hoi An was the last leg of our Vietnam & Cambodia honeymoon trip. We arranged a last minute pick from Danang airport and we were picked up by a member of staff. Check it was excellent and we had a huge apartment with a bungalow. The staffs laid some flowers deco in the room for us.
Free bikes, free shuttle service to the city, friendly staff.
the only negative thing was the restaurant. First I saw the chef sitting by the stairs leading to our rooms, grilling a cigarette. Food service was not great- no cuttlery, found hair in my main course.
Breakfast- saw a kitten jumping on the buffet table, flies on food.
In general our stay was wonderful. The GM is very helpful and chats to every guests. Working in hospitality myself, the only advice to management would be to improve the F&B service.
I will definitely go back there and recommend this property to anyone.
- Official Description (provided by the hotel):
- The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service. ... more less
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- Also Known As:
- Hoi An Trails Hotel Hoi An