We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,232)
Filter reviews
1,232 results
Traveller rating
640
425
103
44
20
Traveller type
Time of year
LanguageAll languages
More languages
640
425
103
44
20
Show reviews that mention
All reviewsfloating barmiss vanshuttle busold townsitting areamain buildingrooms are hugefree shuttle servicestayed here for nightshalf waylaundry donebuffet breakfastground floorspecial thanksdeluxe roomtown centrelovely pool
Filter
Updating list...
570 - 575 of 1,232 reviews
Reviewed 24 July 2014

This is an attractive mid range resort option with super comfy beds and soft pillows to match. The egg chef works hard at breakfast time and there are plenty of Asian and Western choices. Breakfast can be eaten on the attractive terrace or in the air conditioned dining room. The shuttle bus into town is efficient and reliable although one evening it left us stranded in town because it departed ahead of schedule. We caught a taxi home and reception organized a fare refund for us - this was really appreciated, and done without fuss - a mark of excellent service. All rooms and their terraces/balconies are private as there is plenty of greenery and rooms are oriented in different directions. Everything in our room was in working order - quite a bonus! For us the only disappointment was the high cost of drinks and food, plus taxes adding another 15 % to the bill.
We found cheaper and tastier options in town. If a kid free zone is important to you, look elsewhere. If you are a family, relax and enjoy.
We found cheaper and tastier eateries in the town.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank jill c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We ended up staying five days at this beautiful resort instead of two, which was our original plan. We just loved the place. Good rooms, nice pool, close to both the beach and the city - and the hotel has free shuttle busses to both those places. The staff was so kind to us and helped us with everything. And the breakfast was very good too. Hoi An Trails Resort can definitely be recommended - we had the best time and we really want to return one day!

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank SarahVP86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

My husband and I have stayed at Trails Hotel for the past 3 weeks after staying here in 2013. The staff are very friendly, helpful and go out of their way to assist with any request. Location of hotel is convenient to both the beach and Hoi An Old Town. Pool and rooms are fantastic, During our stay we have got to know the staff well and find Ms Tho, Mr Minh and Ms Thuy most helpful and informed. Their local knowledge is very benefical if you are a new visitor to Vietnam. Highly recommend this hotel.

Room Tip: Ground floor rooms
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Sue and Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

Awesome big rooms, great pool with a swim up bar, great onsite restaurant for breakfast lunch and dinner. great location close to town, close to the beach.
Laundry & mini store across the road.
Day spa is old but worth a visit.

Room Tip: Room at the front of the hotel are great at night to watch the street with a quiet drink while the children sleep.
  • Stayed: August 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Kazegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Our family of 5 stayed in this Hotel/Resort for 5 nights in July and thoroughly enjoyed it. The rooms were clean, spacious and well appointed and we used the free bikes to ride to the beach each morning for a swim before breakfast. The staff, particularly Minh, Thuÿ, Phúóng, were friendly and efficient and the free shuttle to and from town made getting to and from the Old Town quick and easy. Breakfast is OK but could do with a bit more variety and it would be good to get the pool temperature a bit lower so that it's more refreshing but apart from that, this is a great place to stay - much less expensive than down on the beach and much quieter than in town.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Ali L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews