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All reviewsfloating barmiss vanshuttle busold townsitting areamain buildingrooms are hugefree shuttle servicestayed here for nightshalf waylaundry donebuffet breakfastground floorspecial thanksdeluxe roomtown centrelovely pool
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Reviewed 2 September 2014

Stayed here in July 2014.

Drive from the airport is approximately 30mins and should cost approximately $25USD. The hotel can organise this for you also.
Upon check in the hotel had kindly upgraded us to Junior Suite but we could only stay here one night as it is located at the front of the hotel above reception facing the street. Scooters/motorcycles and taxis are forever driving and beeping their horns so it is very noise. The next day reception were able to move us to a room at the back into a Deluxe room. I much preferred this room for lay out anyway. It has an open shower and a bath tub. The room was very nice. We were at the back of the hotel so there was a rooster that would be noisy at about 4am each morning. Also we were on the bottom level and could hear noise from the levels above in the morning.
Pool area was nice. In busy times there is a shortage of sun lounges. We had some happy hour cocktails each afternoon which were two for one.
We hired bikes from across the road at Miss Lan for 20000vnd per day. We rode to the beach each day (10mins) and to town each day (10-15mins). We also went for a ride through Cam Thanh to see some of the local areas.
Restaurants we went to and would recommend: Red bridge, Vuan Ven Song, Namaste, Chien on beach, Mermaid. All were fantastic

overall we liked the hotel and it's location half way between the beach and the town. Would definitely stay here again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Mel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2014

This is a most beautiful resort. The rooms are huge and tastefully decorated with wonderful committed staff who would do anything for you. They were warm and loving and keen to know about you. They would remember details about your journey and family which was very endearing. Service was great, the spa was a joy to indulge in and breakfast was comprehensive and delicious (esp French pastries yummmm). It was in a good location with a very cheap taxi ride to the ancient town. All in all a delightful 6 nights stay.

Room Tip: Rooms at the end of the path past restaurant near the spa are the quietest. They face the pool and were very serene to look out onto.
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank LetLuceintheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2014 via mobile

I've gotta say this Resort made me & my partner feel so far away from the stresses of work etc.

Not far from De Nang Beach & Ancient Town & also Markets, rivers etc

Just made us feel really relaxed. The Layout of the whole Resort is nice with the Pool being central to all the rooms.

The staff try their best to help & make it an enjoyable environment.
The Food/ Body Spa services were great.
The rooms are nice open plan style.
Wouldn't have any trouble recommending this to anyone.

Now the downside;

Just a few; The Wi-fi in the rooms are bad. They lag really bad due to a whole level of rooms sharing the Internet. You get better service down by the pool etc.

Toilet; Not ideal open bathrooms. The smell of the Toilet when someone does the 2 doesn't help when it circulates around the room. No Digity! !! LOL

Gym; Gym what Gym? If you're expecting a workout think again.
Is completely out of date & obviously not serviced on a regular basis.
If you ask me. Go for a run. You will burn more.

Aircon units; Now this may vary in each room. I can only go off mine which was pretty wreak. Had to sleep with aircon 95% of our stay.
Then it got to a point where it was effecting my haye fever etc. Leave windows open should be fine.

Other than that couldn't complain otherwise. Hope this has been some what helpful.

Stayed: August 2014, travelled with friends
Thank Kareem T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2014 via mobile

Had a wonderful 5 night stay in late may. Great location between beach & town. Rooms were huge & had a classic Vietnamese charm to them with lots of wood featured & windows allowing natural light to fill the room. Staff were very helpful & accommodated all our requests. Free Bicycles were a nice touch,& shuttle was great as it would drop you off anywhere along the way to
Town. Breakfasts were reasonable,but the set lunch we tried was fantastic,fresh,flavor some & showcased Classic Vietnamese dishes. Had a wonderful stay & will certainly be back for longer next time. Nathan & Jonelle,Australia.

Stayed: May 2014, travelled as a couple
Thank NJEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2014 via mobile

We stayed 3 nights and it was a most relaxing experience. The staff were super friendly with one gentleman in particular by the name of Nguyen providing a outstanding service and always with a smile.

The pool is easily the best pool I have experienced in Vietnam over my 3 trips here. Rooms are traditional and accommodating. The only negative was a toilet that failed to flush on more than several occasions and a loud air conditioner.

Overall I would recommend this place as the rates are very competitive and the experience was pleasurable.

Stayed: August 2014, travelled as a couple
1  Thank Jezza80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this reviewResponded 22 July 2017

Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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