Having stayed at two other Vietnamese hotels in the past week, I had expectations of this hotel combined with the official advertising (brochure) from this hotel that unfortunately did not not come up to scratch (false advertising) and at best could be described as below adequate. The room rate (cost) compared to other hotels across vietnam over a two week period was very high for little comfort in return.
Where do I start.. perhaps the biggest warning which I fail to understand is that whilst the resort is situated across the river from the city, there is no mention that you have to carry your luggage your self on arrival across the bridge to the resort as taxis cannot cross the bridge.
Housekeeping can be described as just adequate, service pathetic and unfortunately I wish I had of stayed elsewhere.
My travelling companions agree that it is time that the resortt underwent a makeover as it is tired and badly in need of some attention and management education. You cannot have a decent shower as the shower head positioning on the wall requires you to hold the shower nozzle with one hand and wash with the other. The night prior to departure I had no hot water and it took one hour to establish from management that they had fixed the fault 20 minutes after my reporting however it would be another two hours before I would have hot water.... not good considering a early departure was required.
Hoi An is a culturally enriched township, great tailors and makers of shoes and a town that needs exploring and I would encourage fellow travellers to visit Hoi An but stay somewhere other then this tired and lack lustre facility.
- Official Description (provided by the hotel):
- Pho Hoi Riverside Resort is ideally located on Cam Nam Islet. Access to the center of Hoi An ancient town is by a beautiful bridge across the Hoi An River. It is in a very convenient location, close to trade centers, the post office, hospital and bank. Guests can come to the resort by road or waterway. ... more less
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- Also Known As:
- Pho Hoi Riverside Hotel Hoi An
- Pho Hoi Riverside An