i stayed here for two nights and the hotel is beautiful .
the grounds are gorgeous with lots of green plants and flowers everywhere .
the pool is beautiful and over looks the river .
location is excellent . you could not ask for anything better .
just a short beautiful walk over a bridge and your on the main street of the town .
hoi an is small , so walking is such a pleasure .
the rooms were beautiful as they are big and have a view of the river .
the bathroom was clean and modern .
my only complaint on this hotel is that the manager and his helper ( woman ) were not nice as a problem happened .
they say they do not except credit card but they do and i insisted they take my card or they do not get paid . first i was told they do not except credit cards but then i saw the machine , which they tried to hide and once i saw it then the excuse was the machine does not work.
i repeat : this hotel does take credit card , so insist if you want to pay by that way .
the manager decides to walk away pretending he does not understand you but this is not the way to do business , expecially when they need our business .
over all my experience was nice except this problem that took place .
the breakfast was excellent and the staff that works there are so caring and sweet .
the manager needs to learn from them and not have the position he holds as well as the young woman who is at the front desk to greet you .
- Official Description (provided by the hotel):
- Pho Hoi Riverside Resort is ideally located on Cam Nam Islet. Access to the center of Hoi An ancient town is by a beautiful bridge across the Hoi An River. It is in a very convenient location, close to trade centers, the post office, hospital and bank. Guests can come to the resort by road or waterway. ... more less
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- Also Known As:
- Pho Hoi Riverside Hotel Hoi An
- Pho Hoi Riverside An