Some of the staff speaks only basic English, or has issues with pronunciation, but this should not really disturb anybody who has travelled a bit more in the region. Staff was fantastic and helped us find restaurants. Our stay included breakfast and was a great value for our family. My only criticism was the price of food and drinks. The facilities were top class and the staff were friendly, helpful and accommodating. The beach was lovely, although the ocean was pretty rough and swimming was not a safe option unless you chose the pool.