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“Great Hotel”
Review of Thuy Duong 3 Hotel

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Thuy Duong 3 Hotel
Ranked #64 of 163 Hotels in Hoi An
Certificate of Excellence
Reviewed 6 October 2013

We stayed 3 nights here and it was in a good location. It was about 10 min walk to the old quarter and no noise at all. The pool was great but chilly as it did not get a lot of sun being in the middle of the complex. Balcony was great overlooking the pool and we had one on the right side for the morning sun. Breakfast was great with all you could ask for, eggs made to order, toast, cereal yoghurt and asian food. The staff were excellent and very helpful. Would definately stay again

  • Stayed: September 2013, travelled with friends
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2  Thank Bamaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai Anh N, Guest Relations Manager at Thuy Duong 3 Hotel, responded to this reviewResponded 11 October 2013

Warmest greetings from Thuy Duong 3 Hotel !

Dear Value Guest,

On behalf of Management and Staff of Thuy Duong 3 hotel,
we would like to say thank you so much for your stay with us and your good comment on TripAdvisor .

Your good comment are necessary with us , help us to improving our service more and more getting better !

Hope to welcoming you back to Thuy Duong3 hotel on next time !

Best and Regards,
Mai Anh,ms
Sales Dept

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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232 - 238 of 567 reviews

Reviewed 15 September 2013

We had a great stay and had no problems. However when we went to pay we were told we had to pay a percentage of the stay in cash which at the time I did not think twice about. 4 months later we have been charged the same amount on to our credit cards. We have asked for an explanation and they have not replied. Very sad as otherwise it was a good place for budget travelers wanting a nice place to stay.

  • Stayed: April 2013, travelled as a couple
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Thank cheekycheeky2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai Anh N, Guest Relations Manager at Thuy Duong 3 Hotel, responded to this reviewResponded 1 October 2013

Warmest greetings from Thuy Duong 3 Hotel !

Dear Value Guest,

Thank you so much for your choose and stay with us !
You know your good comment is very important movitation to help us to improving our services more and more getting better.
But we want to make clear about your payment : We think cash was pay for your service and Credit card was pay for your Room rate....
Could you recheck your credit card? and please inform us your in--out day, room number ...let us to recheck and feedback for you as soonest !
About the explanation email you already sent for us, we're not to recieved.
On 15th Sept we're reply on tripadvisor ask cheeky cheeky2013 about ThuyDuong3 hotel..but not to recived the response.

We do hope that we're very honoured to serve you agian in Thuy Duong 3 next time with better service.

Mai Anh.Ms
Sales Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

This was a beautiful hotel with highly polished wooden floors, furniture and fittings. I really liked my room but I didn't have a desk or an area where I could set up my laptop. I had a lovely balcony that was bigger than most as it went over the pool area and was only shared with one other room.
My bathroom was ok. The shower was one of those purpose built cubicles where you couldn't swing a cat. It also had broken doors and needed time to warm up. There was no bath. The room and bathroom, however, was very clean. Wifi was a bit hit and miss, although I seemed to do better than most of my other travelling companions. I think they must turn it off at night. I had a really good massage in the spa and the bar area was good. We did however, drink them out of white wine!

  • Stayed: August 2013, travelled solo
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Thank EBoultbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai Anh N, Guest Relations Manager at Thuy Duong 3 Hotel, responded to this reviewResponded 1 October 2013

Warmest greetings from Thuy Duong 3 Hotel !

On behalf of Management and Staff of Thuy Duong 3 Hotel ,
We would like to say Thank you very much for your stay with us !

It is our pleasure to know that you have enjoyed your stay with us when everybody at here had tried to work hard to ensure the hotel always look more attractive and impressive in order to meet all guests expectation.

Your good comment is important motivation to help us to improving our service more and more getting better.

We look forward to welcoming you back to Thuy Duong 3 on next time !
Your respectfully,
Mai Anh.ms
Sales Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2013

We had 3 nights here. A comfy clean room in a well located (10 min walk to old quarter) hotel. Nice little balcony to sit on and watch the world go by if you wish to forego the cool air con inside. Pool looked very inviting and a nice little bar to have some well earned drinks.

  • Stayed: August 2013, travelled as a couple
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2  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Very nice and light hotel with a clean swimming pool.
We stayed here 3 nights and would have loved to stay longer so remember to book all days in advance (not day-to-day). The rooms were clean and nice with a balcony and beds were soft(er than other hotels).The building was newly painted and the style was inviting.
No bike rental service.

  • Stayed: August 2013, travelled as a couple
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Thank Bodilhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013 via mobile

This hotel has a slightly more 'boutique' feel with the room layout. Staff left some beautiful flowers on the bed when we arrived which immediately made us feel welcome. The pool in the centre of the hotel is great but busy. We had a room hthat seemed to have 1 very thin wall to our noisy neighbours but that was our only (very minor) complaint!

  • Stayed: August 2013
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1  Thank AandH17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013 via mobile

Stayed here for three nights every one from the reception were very good and spoke and understood english and could help you with your every need. My husband needed some medical help and they organised a doctor to be at the hotel in 5 minutes. The place was very clean and tidy the staff were very good. It is located not far from the ancient town easy walking distance. There are plenty of good eating places close by. The breakfast at the hotel was also good. We had a room on the second floor and we had no problem with street noise and we slept very well. Would recomend this hotel to family and friends.

  • Stayed: August 2013
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2  Thank OutthereWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thuy Duong 3 Hotel

Address: 92-94 Ba Trieu St, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Romantic Hotel in Hoi An
#44 Spa Hotel in Hoi An
Price Range: £22 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thuy Duong 3 Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
Only 30 kilometres from the Da Nang International Airport, Thuy Duong 3 Hotel is situated in the center of Hoi An town, only five minutes walk to the world heritage cultural site. Located nearby the old quarter of the town, it is very convenient to go sightseeing, shopping and enjoying the beautiful sites of Hoi An. Beside that the hotel has view of airy and verdant space of the fresh green garden. So Thuy Duong 3 hotel is one of best choice for those who come to visit Hoi An. ... more   less 
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Also Known As:
Hotel Thuy Duong 3
Thuy Duong 3 Hoi An

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