When we arrive, as the voucher haven't been received yet. We ask the receptionist for a Superior room. They said there is no more Superior room and the Deluxe room is 1/3 more expensive than the Agoda's rate. We showed the website and asked for the same rate but they said it is the right one. Luckily for us, Agoda sent the voucher just in time, and they had no choice but to let us stay with the Agoda rate. I will never go there next time, the hotel is not good enough. The staff is trying to rob customers.
- Official Description (provided by the hotel):
- Sea and Sand Hotel is located on the edge of Cua Dai Beach. It offers light rooms with private balconies and free Wi-Fi. There is also an outdoor swimming pool.Each room at Hotel Sea and Sand is decorated with fresh decor and tiled floors. They feature satellite TV, daily fresh fruit baskets and free mineral water.At the Sea and Sand, drinks can be ordered from the Sun Bar and delivered to the pool. There is also a relaxing spa, which offers a range of beauty and body treatments.Hotel Rooms: 36 ... more less
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