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Hai Au Boutique hotel and spa
Ranked #57 of 144 Hotels in Hoi An
Certificate of Excellence
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great place to stay”
Reviewed 3 November 2013 via mobile

I stayed in the hotel for 4 nights and it was so far one of the best hotels i've stayed in asia. The staff is incredibly friendly and helpful. They arrange airport pickup, tours, discounted tailors and give good recommendations where to eat out. The room i stayed was spot on. Very clean, spacious and quite. I would highly recommend the place to anyone who wants to hang around in beautiful hoi an for a couple of days.

Stayed October 2013, travelled solo
Helpful?
Thank Andygone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,485 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
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  • English first
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English first
London
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 November 2013 via mobile

We recently spent 5 nights here and found it a very enjoyable experience. We would have no hesitation in staying here again.

The staff are fantastic and, as a really nice touch, greet you by name every time they see you - this made us feel very welcome.

The rooms are spacious and contain a safe, which we found very handy. It is a great location - far enough from the old town to be quiet but still close enough to walk in 5-10 mins.

The breakfast buffet had a good spread and we also ate in the restaurant a couple of times - the food is good and cheap.

Stayed October 2013, travelled as a couple
Helpful?
Thank Andy and Lindsa... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austrlua
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 October 2013

The staff are extremely friendly and make an effort to use your name every time they see you. Breakfast was good, many options - usual Vietnamese buffet, fried eggs, pho, fruit, etc
Rooms quite nice, moved things around to have a bit more room. Only fault is shower head very low - definitely don't be expecting to stand up straight in the shower if you are tall.
Food in restaurant was quite nice as well - special mention for the mango spring rolls.
Would go back.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
Reviewed 30 October 2013

We arrived at this hotel at 7am after a 12 hour bus journey with the slight hope of being able to leave our bags. We were completely taken aback when the reception staff not only let us check into our room hours early but also offered us a free breakfast! The staff were extremely friendly and helpful throughout our stay. They provided us a map and useful info, we also booked a great cooking class through the hotel. Even when we had to leave very early on our last day they provided us with a breakfast to take with us. The room was very clean and well presented and great value for money. Great hotel and amazing staff!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IBlakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 October 2013

What can I say, great location amazing staff, so funny and how they remember your name I don't know. The food in the restaurant is very good, BF was varied and plenty to choose from. The rooms are very spacious and very clean. They looked after us so well during the recent cyclone Nari. Nothing was to much trouble, we even changed rooms to a quieter one.
I have accidentally touched fitnes and spa which they don't have.

Room Tip: Room 207 at the back quieter
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simone T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 October 2013 via mobile

Great hotel, short walk to the centre, good breakfast options and staff were lovely to deal with. Rooms were a big size and clean. You can rent bikes for $1 dollar for the day. We had our dinner in the resturant twice it was beautiful Vietnamese food.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cocodooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 October 2013 via mobile

Really impressed with the staff here they are so funny and are always looking to make sure you are ok.The hanoi spring rolls are out of this world and try the chicken with local herbs,great food!They couldn't facilitate my son at 5am but you can book in the centre.Also when you turn right out of the hotel a great barbers is there!

Stayed October 2013
Helpful?
Thank BackpackerKD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hai Au Boutique hotel and spa

Property: Hai Au Boutique hotel and spa
Address: 576 Cua Dai Street, Hoi An, Vietnam
Phone Number:
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#35 Spa Hotel in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Official Description (provided by the hotel):
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Odigeo, Agoda, TripOnline SA, Traveltool, S.L.U., Cancelon and HotelQuickly so you can book your Hai Au Boutique hotel and spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Hai Au
Hai Au Hoi An

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