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“Hai Au Hotel”

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Hai Au Boutique hotel and spa
Ranked #57 of 144 Hotels in Hoi An
Certificate of Excellence
Havelock North, New Zealand
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Hai Au Hotel”
Reviewed 11 January 2014

This hotel is a little way out of the main part of town, but only about 15 minutes walk. The room I had was large, clean and very good value. The staff were most helpful especially Yummy. Nothing a bother, and all questions answered as helpfully as possible. The breakfast is certainly adequate, especially for the room rate. There is nothing negative I could say about this place. The reviews I read before booking say it all.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gwenifer_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,486 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
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  • Dutch first
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English first
Melbourne
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 January 2014 via mobile

This place is amazing. For thirty dollars a night they made us feel like rockstars. All the amazing staff always called us by our names, the room and buffet breakfast were awesome and we arrived to an incredibly intricate happy honeymoon display on our bed, and even a huge personalized cake! We would recommend this place to everyone!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank rakbids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 10 January 2014 via mobile

We stayed two nights and found the place clean with good size rooms and a short walk to hoi an riverside.The breakfast was very good and polite friendly staff very helpful happy to recommend.There is also bicycle hire available if you fancy a trip to the beach 3.5k

Stayed January 2014, travelled as a couple
Helpful?
Thank simon b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2014

Spacious, clean and well-kept room. The staff really took pains to decorate the bed with petals and towels, making us feel like being on honeymoon. Also love the old-fashioned style of furnishing. The bed was ultrabig, but a little hard though. Prompt service from the staff for our hot water requests. The pancakes served during breakfast were delicious! Short walk to the old town, which was great. Service aspect ... wondering whether was it because we were Asians that we did not have the excellent service we observed when they served Caucasian guests? Any queries we had to the staff on local attractions were curt like they were disinterested, however when the same queries were posed by Caucasian travelers they were eager to help. Hope the staff can take note of this if they really want an excellent rating for service standards. We did however observed a staff (pity we didn't get her name) who was constantly greeting everyone warmly, so that was a redeeming factor I guess.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clayfish76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arequipa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 January 2014

My friend and I stayed at this hotel for 3 nights and were looked after exceptionally well by the staff. The room was very large, tastefully decorated, and beautifully clean and tidy. The shower was hot and the complimentary fruit plate in the fridge was a great bonus - as was the huge complimentary breakfast every morning. Both my friend and I were quite unwell part-way through our stay (for reasons not to do with the hotel) and the staff moved mountains to find us accommodation in the city when we had to extend our trip and they were fully booked. Highly recommend this hotel.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waisbrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2014

Agree with the positve things said by other reviewers. Hai Au was everything we hoped it would be; clean, comfortable, good sized room (we had a triple), good friendly helpful staff, and an ample and tasty buffet breakfast on top. The location was just what we aimed for - a quick walk into the old town or a none too long bike ride to the beach. Enjoyed our stay.

Room Tip: Stay at the back away from the road and on the top floor.
See more room tips
Stayed January 2014, travelled with family
Helpful?
1 Thank exgz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 January 2014 via mobile

This hotel, while being a little outside the main area in Hoi An, was excellent. The staff made a real effort to memorise our names and were very helpful when asked questions.

The room was very good (especially given the price) and the beds were comfy.

We organised a tour of My Son through the hotel which was OK, though not spectacular.

Stayed December 2013, travelled with friends
Helpful?
Thank StuSV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hai Au Boutique hotel and spa

Property: Hai Au Boutique hotel and spa
Address: 576 Cua Dai Street, Hoi An, Vietnam
Phone Number:
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#35 Spa Hotel in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Official Description (provided by the hotel):
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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