It was our second stay at the Villa. Our first stay in January 2016 was nothing short of exceptional. We decided hence to come back 2 years later to regrettably discover that what used to be a secluded charming villa with surrounding exotic nature and direct access to the beach was now surrounded:
- to the right (it used to be a beautiful natural site with palm trees) a massive boutique hotel was built with balconies overseeing the Villa’s garden and 1st floor terrasse and a huge wall of AC engines and a noisy extraction hood (heavy sound during 10mn every now and then)...
- more importantly, on the front, the beautiful tree line that was separating the villa from the beach was a huge in progress construction site which starts with heavy noise (shouts, chain saw, hammers...) at 7:00 am sharp and lasts most of the day making your stay unbearable. A restaurent is apparently being build there with many worker on the roof directly overlooking the villas’ garden and pool making any enjoyment or privacy impossible.
- around the villa a tall white wall was put up making the garden look much less natural.
This was not indicated to us by the villa’s owner who preferred to literally ruin our vacation by hiding this from us. We were a group of 8 traveling from New York, London and Paris and our stay was a complete discomfort. We tried to find alternatives but all options were closed as it is peak season and nothing much was available. So we were completely trapped in an unacceptable surrounding.
Also, the villa is poorly maintained (walls and ceilings are all stained...) the owners obviously preferring to milk their investment over spending a penny on maintaining a decent environment. What was also astounding was a new Australian manager who dared welcoming us by saying that the construction site was an opportunity for the villa and the beach economy (it is an ecological disaster). That was actually a disgrace.
The only positive note goes to the onsite local team who still provides a caring service and amazing food. They felt so sorry for us as we were so frustrated by the fact that the owners deliberately hid this new reality from us. I would hope they soon find a decent job with another more honest and professional owner.
These people are indecent, fraudulent and do not even deserve 1 star. We would have not stayed there even for free. I have photos ans videos available to share.
Run away. As far as you can. Our vacations were ruined. Save yours while you still can.
We are a family group of 3 couples and stayed 3 nights / 4 days at Banyan Ocean Villa. The villa was perfect for our needs and exceeded our expectations in every regard. The location is great - close to the beach and village. Had some great meals and spa treatments within a few minutes walk of the villa. We did several visits to Hoi An and were captivated by its charm - even though the flood waters were rising!
Leanne, Yen and all the villa staff made us feel very welcome and nothing was too much trouble. Yen even rode her motor bike in the rain to get us lunch on our last day! We highly recommend this accommodation and hope to return again one day.
We'd read all of the reviews before booking, which were amazing but still didn't give the villa or staff the justice due.
We've been lucky enough to visit several different countries and have stayed in a variety of accommodation but nothing compares to the Banyan Ocean Villa and Vietnam in general.
A dream holiday in paradise!
Banyan Ocean villas exceeding my expectation from the location, facilities and beyond anything the amazing staff - Yen is simply divine. Amazing girls week away but I will be back with my kids!
After 2 nights in the hussle and bussle of Ha Noi, arrived here to find the peace and tranquility we'd been looking for. Unlike other places we'd stayed in 3 years ago, Banyan Ocean Villa hasn't been photoshopped to impress and everythng works! Staff have been 5 star and in attendance each and every day to cater for our every need without being intrusive....rare in Asia! Hard to leave the pool and walk the few meters to the pristine beach too. Spoilt for choices of places to eat and have to recommend 'The Deck House' which is 2 doors away and Thuan's amazing sea food platter. It's crazily cheap but the standard hasn't been reduced for the quality just like staying here. Needless to say I'm sad to be leaving but I'm already looking at dates for a return visit next year! 5* recoommendation from this world weary traveller! Cheers Michael Norman Melbourne Australia
As a group of 8 staying for a week we could not fault this beautiful villa, from our very comfy clean rooms, the pool, the path to the beach & the amazing attention to detail from Yen & staff. We highly recommend this villa for location, beach, restaurants & delicous breakfasts
Wow what an amazing place! On the beach but secluded, right next to the great restaurants along the beach. Rooms were huge and the beds so comfy. Ean is a fabulous host and went out of her way to make sure we had a fantastic time. She is awesome! Easy and cheap to get a taxi into Hoi An for some shopping and sightseeing. Felt like we were staying in a 5 star resort and will definitely come back!
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