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“Betel Garden wins!!!”

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Betel Garden Villas
Ranked #68 of 147 Hotels in Hoi An
Adelaide, Australia
Level Contributor
111 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Betel Garden wins!!!”
Reviewed 13 January 2009

Wow! This little place is a gift for the traveller. A bit of a way out of Hoi An town itself, but well within walking distance, quiet, restful and friendly. The villas are gorgeous, spacious and well appointed. The bathrooms are great - the first separate shower we'd seen, and not one of those dreadful hand-held things which are meant to slot into something on the wall, but which never work properly!

The staff/family are so friendly and welcoming, the gardens are delightful, with tables and chairs set up for breakfast or just lounging about. Breakfast is excellent, as always in the hotels we stayed in around Vietnam. Free laundry!!!

Taxis come within minutes, it's as cheap as anything to get into town if you don't feel like walking, and it's quiet at night. We bought a one-hour boat trip in the town of Hoi An, and negotiated that the boat would bring us back to the Betel Garden via the river. What an adventure! The boat driver pulled the boat up to the bank in a field, we had to jump quite a way (for old folk!!), and then he led us a circuitous route through back streets, which we could simply have never navigated on our own.

Bedside reading lights are obviously at a premium in Vietnam, and the Betel Garden was no different in this regard - but this is quibbling!

We loved the Betel Garden, and only wished that we had organised to stay for three nights, not just two, as part of the package is dinner with the family. That would have been great.

Tiny complaint: the room we stayed in was very damp, and both the bed itself and the bedding were also very damp. It didn't matter really, because the weather was quite warm, but nonetheless it was a bit funny. Luckily there was enough bedding to sleep on so the damp didn't rise up. Not sure why our room was damp, as our friends' room was perfectly dry ...

Wonderful experience, great place, lovely staff, good price. A real find! If you want a different experience in Hoi An, book at the Betel Garden - truly wonderful!

  • Liked — The friendly family and staff
  • Disliked — The damp
  • Stayed January 2009, travelled on business
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank balhannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Dutch first
  • English first
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English first
British Columbia,Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2008

My husband and I stayed at Vuon Trau for more than two months earlier in 2008 ( mid January through March) and found the place so wonderfully friendly that we have booked again for two months next year.
While in Hoi An we are involoved in humanitarian work and so appreciated the level of service after a hard day's work. Our room was always made up nicely, with fresh flowers, a thermos for tea and our personal laundry returned promptly. Breakfast in the garden offered variety and dinners with the family ( about once a week) were always delicious
The garden was a pleasant place to unwind and the short stroll to the main street for dinner through the neighbourhood safe.
We cycled the countryside , and in fact went to work everyday on bicycles provided by the "hotel".
I can't imagine what happened for the previous reviewer, as we found the homestay family and all the staff very gracious and kind. In fact, when I had a terrible fall, breaking my arm, the whole family and crew went out of their way to ensure that I was comfortable.

  • Liked — quiet location,but close to the market and beach
  • Disliked — hard beds and furniture
  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1 Thank swimmer43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 May 2008

I normaly dont do reviews, but in the case of Vuon Trau Homestay in Hoi An I would like to issue a strong WARNING due to seriuos theft and invasion of privacy.

I stayed at the Vuon Trau Homestay for three nights in may 2008 after meeting their "assistant manager" at a hilltribe celebration. Her description of this establishment as a "family run" low key hotel with a relaxed atmosphere "far away from the other hotel complexes" appealed to me and I decided to give it a try.

At first, I was not dissapointed as the facilities are nice set in a lush garden, however, this was soon about to change as this "homestay"turned out to be owned and run by a major touristcompany in Hoi An (i.e. just another tourist hotel) with a staff that where increasingly pushing me to buy this and that. Offcourse, to a price that well exeeded the local norm(as so often is the case at touristresorts alike).

As I had vietnamese friends on the scene, they would help me get what I needed, and hence where the hotels offers not neccecery.This did not, however fall well with the staff which resulted in an unfriendly up to the point of hostile atmosphere, and when I did decide to purchase something(phonecard) this resulted in the assistant manager (Ms Chung) searching through my phone (she helped me load the credit), making remarks on my personal life and calling me a "bad person"who subsequently would be punished by powers from above. Professionalism?

During this time, somebody also called numbers in Sweden that where stored in my phone, only to hang up. To add to the injury, Ms Chung also read my emails which also resulted in disagreeing remarks. Creepy....

Still, worse where to come as I upon departure realized that a large sum of money totaling well above 700USD, Bath, and Dong had gone missing from my moneybelt that was stored in a large, vault type of securitybox in the room (open with a key). I knew the specific amount as I did an inventory the night prior to departure, and hence there is no question of when and where this money dissapeard.

Upon contacting the hotel regarding and explaining the matter, Ms Chung suddenly lost her understanding of english, and subsequently hung up the phone in my ear. This repeated itself a few times before getting hold of the no1 manager, who explained to my vietnames friend, that If I used the security box in the room instead of the one in the reception, it was my own fault, and I where to blame. When asking her if it was to be expected of her staff (totaling about 4 people) to steal, and why these boxes where installed in the room if the hotel did not recommend using them due to this thiefing staff, she too, hang up the phone in my ear.

I later got hold of the owner of the large touristcompany (and hence the owner of this hotel)who explained that it was impossible for the staff to steal anything as "they did not have the password to the safe...?"When commenting on this saying that there where no "password"explained to me when checking in, only a large key, he did not follow. Somewhat Kafka like reasoning, no doubt.

So, I feel that a STRONG WARNING is warrented for this hotel, and if you due decide to stay there, I strongly recommend holding on tight to your valuebles, phones and emailaccounts!

  • Liked — Garden
  • Stayed May 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
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10 Thank El_brigante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Cerrito, CA
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 December 2007

I'm repeating the review I did for Betel Homestay because it is also known as Vuon Trau Luxury Homestay (Vuon Trau means Betel in Vietnamese)

Vuon Trau (Betel Homestay) is WONDERFUL off the beaten track place set in a lush tropical jungle garden. One stays in one of the seperate
houses set in the garden, and the incredibly wonderful family who owns/runs Betel also live on the property.

Our house had a very huge room, and huge spotless bathroom. When we arrived the beds were decorated withlovely patterns of fresh flowers. Well stocked large fridge in each dwelling.

Cable TV, in each. Laundry was done for us FOR FREE (and we had a huge pile of it after travelling for 9 days.)

They also offer free internet access at 3 computers, 24 hrs per day, and even helped me burn my digital photos onto a CD for free. For those not wishing to bike, it's about 15000 Dong into Hoi An center (less than a dollar) and each time we took a taxi they graciously had one here in a few minutes.

Also, the front desk has arranged a private car to take us to Hue with
stops at Marble Mtns. and scenic mountain pass. They will also arrange
tour tickets for sites in Hoi An, and arrange practically any tour to sites as far flung as My Son.........Very graciously, and with ease.
The family invited us to have dinner with them one of the evenings and
it was a delicious meal cooked by a cousin who was a former chef at a 4 star hotel. Our hosts spoke English and we were amazed by the delicious food served at a candle lit table in the garden. We were delighted by the easy conversation and warmth and humor of our hosts.
At night, small oil lamps are set throughout the garden to further compliment the ambience.

We were given very sturdy off road bicycles to ride the 10 minutes into the historic center of Hoi An, or to the beach, and after the bustle of the center of town, we biked back along the canal with a sense of relief to come back in a more tranquil, lush, quiet setting.
I would most definitely highly recommend Betel Homestay.......I will add photos after returning home.

This TripAdvisor Member:
Liked: The warmth and kindness of the family, and the size of the rooms and amount of amenities.
Disliked: We liked Everything.

  • Liked — Warmth of the family, and the distance from the scene in Hoi An
  • Disliked — There wasn't anything we didn't like
  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5 Thank Aviano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Betel Garden Villas

Property: Betel Garden Villas
Address: 161 Tran Nhan Tong St.. | Cam Chau Village, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Hoi An
#3 Romantic Hotel in Hoi An
Price Range (Based on Average Rates): £
Hotel Class:3 star — Betel Garden Villas 3*
Number of rooms: 9
Official Description (provided by the hotel):
Betel Garden Homestay - Villas is an exclusive villa retreat encompassed within a 3000 square meter tropical landscape in a small village, near the city center of Hoi An. This boutique property consists of 10 stylish villas and rooms that have been inspired by the Vietnamese concept of unity between man and his environment. The Homestay - Villas is a 10 minute walk from the centre of Hoi An and a 20 minute bicycle ride from the beach. And there are also some restaurants and coffee shops like The Balance Cafe nearby. Bicycles can be borrowed for free . If you are looking for a unique experience, this is the place to stay. ... more   less 
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Also Known As:
Betel Garden Homestay Hotel Hoi An

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