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“WORST hotel ever - stay away!!”

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Danang Riverside Hotel
Ranked #119 of 269 Hotels in Da Nang
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“WORST hotel ever - stay away!!”
Reviewed 29 April 2012 via mobile

From the moment our taxi arrived at the hotel, it was strike one. The location is utterly depressing with no life remotely close around - except demolition sites. The room was filthy and came with a bonus pair of dirty woman's underwear. Felt like a brothel. Strike two. On top of all this, and worst of all, the management are dishonest and will actually lie and cheat you out of your money, as they did with us. Strike three - worst experience ever.

If you are a tourist, stay well away, or this will be the downer of your whole holiday. If you are a reputable business man, don't be seen anywhere near this hotel.

What a disaster.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Advicefellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria-Diem, Guest Relations Manager at Danang Riverside Hotel, responded to this review, 31 July 2013
Dear Writer,

Danang Riverside Team would like to apologize deeply for the inconvience that you have experienced.
We are very pleased to hear your comments. For us, you are not only valued guests but also be our good friends always support us via your constructive ideas that help us perfect more and more.

Now, we establish “Total quality management team" to check all rooms, hygiene in rooms to make sure clean rooms before guests check in.

Maybe having some misunderstanding about our management because all of our staff always adhere to absolute honesty principles with guests, but anyway we are sorry again that you encountered.


We would like to do something for your next stay with us as our apology. Please do let us know for your next visit into Danang City.

Please come back and see the changing of us.

Best wishes,

Maria Diem Pham

Guest relations Manager -
Tel : +84 5113 946 666
Email : info@danangriverside.vn; res@danangriverside.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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91 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Vietnamese first
  • Any
English first
Darwin, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 March 2012

Riverside Hotel is a very clean and well run Hotel , the room was excellent and the breakfast good , we also had an evening meal on one of the two nights we stayed and it was of good quality i would recommend this hotel to my friends as a good safe location and an enjoyable stay

Room Tip: river view is a plus
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bobthetrapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spruce Grove, Canada
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 March 2012

This hotel was not a hotel that I would stay in again. The furniture throughout the hotel was frayed, old and dirty. The tableclothes in the restaurant weren't changed on a regular basis and thus were alway dirty and stained. The food however was good. We could not get a glass of wine or just a rum and coke --- you had to buy the whole bottle.It was located on the river across from the fishing boats and had a nice view of the city. Taxis were easy to get and inexpensive.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mukdahan, Thailand
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 July 2011

After Hue, me and my family came to Danang to continue our vacation. Although we prefer Hue, Da nang is also a good choice for those who love modern building with clean and wide roads. We found Da Nang Riverside, which is kind of pleasant and good. Our rooms were very clean and nice. The hotel is very clean also. The staffs were really friendly. They showed us where to go to eat or visit. Although many of them were closed during the New Year holiday. Da Nang and this hotel are both good choice for anyone who wants a modern but clean city in Vietnam.

  • Stayed February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ratima12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 6 Contributor
112 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 29 March 2010

We stayed at the Danang Riverside one night. We had a view of the river, a plus since it was the day before the international fireworks competition and there was a flotilla of well decorated and brilliantly lit boats moving up and down the river that night. The room was huge, clean and modern. The bathroom was large and the tub had a shower curtain and excellent shower pressure. The breakfast was buffet style with a wide choice of good Asian and western food. The staff was extremely professional, willing and efficient and provided good service in English. It offered good advice as well.

We had a pleasant walk from the hotel along the river on the wide, interlocking brick-covered promenade to the nearest bridge and acroos the bridge to the other side where more restaurants are located. There are a few restaurants on the Hotel side of the river but we did not try any. The location of the hotel, a kilometer or two from the action on the other side of the river is its only drawback. However, a $1.50 taxi ride will get you where you want to go quickly and taxis were always waiting in front of the hotel. And the walk is worth doing at least once.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank wilfridblair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Territory
Level 5 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 March 2010

Beautiful hotel. Room smelt musty and bathroom smelt of cigarette smoke unless you left the fan on in there. A least i could open a window and see a view
Quite a walk to anywhere decent but a walk over the bridge is worth it
Great Highlands Coffee shop over looking the river over the bridge
Need to remove chairs out of rooms or put something on the bottoms of the legs to stop the scraping noise as the room below has to listen to this noise.
The night i spent there i had noisy people in the room above who scraped the chairs around until midnight and then started again at 5am. They also had a phone call come through at 5.45am and didn't answer so you could hear the phone ringing

  • Stayed March 2010, travelled solo
    • Value
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Helpful?
1 Thank touristo53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Da Nang hotels

Huntsville, Alabama
1 review
Reviewed 26 July 2009

This is my second stay at this hotel and I would stay there the next time as well. It is located on the river, on the ocean side of Da Nang. There are nicer hotels in Da Nang along the ocean, but this is a great value in town. A very clean hotel that was built in 2007. The breakfast buffet features both Western style and Asian. The owner is a Veitnamese who has returned home after living in Canada for 20 years.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DowCanup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Danang Riverside Hotel

Property: Danang Riverside Hotel
Address: A30 Tran Hung Dao Street | Son Tra District, Da Nang, Vietnam
Region: Vietnam > Quang Nam Province > Da Nang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#59 On the Beach Hotel in Da Nang
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Danang Riverside Hotel 3.5*
Number of rooms: 107
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Also Known As:
Danang Riverside Hotel Vietnam/Da Nang

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